What users are saying about
Asana
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1942 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 1942 reviews and ratings
421 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 421 reviews and ratings
Feature Set Ratings
- Atlassian Jira Align ranks higher in 2 feature sets: Project Management, Professional Services Automation
Project Management

7.8
Asana
78%

7.9
Atlassian Jira Align
79%
Atlassian Jira Align ranks higher in 10/14 features
Atlassian Jira Align ranks higher in 10/14 features
Task Management

8.8
88%
154 Ratings

9.1
91%
22 Ratings
Resource Management

7.4
74%
128 Ratings

7.9
79%
22 Ratings
Gantt Charts

7.9
79%
41 Ratings

7.4
74%
16 Ratings
Scheduling

7.9
79%
140 Ratings

8.0
80%
18 Ratings
Workflow Automation

7.8
78%
111 Ratings

7.3
73%
17 Ratings
Team Collaboration

8.5
85%
153 Ratings

9.4
94%
22 Ratings
Support for Agile Methodology

8.5
85%
7 Ratings

9.4
94%
21 Ratings
Support for Waterfall Methodology

8.5
85%
7 Ratings

6.3
63%
14 Ratings
Document Management

7.0
70%
129 Ratings

7.0
70%
18 Ratings
Email integration

7.0
70%
124 Ratings

7.5
75%
18 Ratings
Mobile Access

8.2
82%
127 Ratings

6.3
63%
15 Ratings
Timesheet Tracking

6.1
61%
6 Ratings

8.2
82%
16 Ratings
Change request and Case Management

8.4
84%
4 Ratings

8.5
85%
20 Ratings
Budget and Expense Management

6.5
65%
59 Ratings

8.0
80%
12 Ratings
Professional Services Automation

6.7
Asana
67%

7.8
Atlassian Jira Align
78%
Atlassian Jira Align ranks higher in 3/4 features
Atlassian Jira Align ranks higher in 3/4 features
Project & financial reporting

5.5
55%
1 Rating

8.4
84%
15 Ratings
Integration with accounting software

8.0
80%
33 Ratings

7.7
77%
9 Ratings
Quotes/estimates

N/A
0 Ratings

8.1
81%
13 Ratings
Invoicing

N/A
0 Ratings

7.1
71%
13 Ratings
Attribute Ratings
- Asana is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
- Atlassian Jira Align is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.1
Asana
81%
185 Ratings

8.8
Atlassian Jira Align
88%
22 Ratings
Likelihood to Renew

9.6
Asana
96%
35 Ratings

9.5
Atlassian Jira Align
95%
2 Ratings
Usability

9.0
Asana
90%
22 Ratings

6.9
Atlassian Jira Align
69%
2 Ratings
Availability

8.4
Asana
84%
4 Ratings

Atlassian Jira Align
N/A
0 Ratings
Support Rating

7.6
Asana
76%
80 Ratings

7.2
Atlassian Jira Align
72%
21 Ratings
Implementation Rating

Asana
N/A
0 Ratings

10.0
Atlassian Jira Align
100%
1 Rating
Product Scalability

8.2
Asana
82%
1 Rating

Atlassian Jira Align
N/A
0 Ratings
Likelihood to Recommend
Asana
I think the best part about Asana is how we can use it seamlessly across the company within all departments and have separate spaces for each department as well. We are all remote so when we aren't able to have a standup meeting it is easy to pop in there and see where everyone is on a specific project
Brand Development & Culture Specialist
SIRIUScreatorGraphic Design, 1-10 employees
Atlassian Jira Align
The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Vice President, Chief Architect, Development Manager and Software Engineer
WySTAR Global Retirement Solutions, a Wells Fargo CompanyFinancial Services, 10,001+ employees
Pros
Asana
- Easy to use by any user (good UX and no installation needed)
- Easy to create a simple project, add tasks and sub tasks.
- Different display options, according to the project/tasks type
- Works great using a web browser, you don't have to install the application

Verified User
Engineer in Other
Environmental Services Company, 11-50 employeesAtlassian Jira Align
- Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
- Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
- Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
- Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
- Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
- Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
- So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
- Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Enterprise Agile Coach
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Cons
Asana
- Some users might find the user interface a bit dull and un inspired
- We found the way to use multiple workspaces a bit confusing
- It takes quite a bit of planning to build a well organized workspace in order not to have way too many projects and tasks all over the place
Managing Director
IP BraaiLegal Services, 1-10 employees
Atlassian Jira Align
- The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
- The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
- The interface on some smaller portions of the software are sometimes difficult to understand.
Vice President of Research, Neuroscientist
SPARK NeuroResearch, 11-50 employees
Pricing Details
Asana
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10
Starting Price
$50 per month
Asana Editions & Modules
Edition
Premium | $13.491 |
---|---|
Business | $30.491 |
- per month
Additional Pricing Details
—Atlassian Jira Align
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per year
Atlassian Jira Align Editions & Modules
Edition
Starting Price | $27,000.001 |
---|---|
Maximum Price | $3,987,600.001 |
- per year
Additional Pricing Details
—Likelihood to Renew
Asana
Asana 9.6
Based on 35 answers
- Mobile + Desktop capabilities - Able to use it anywhere, anytime.
- Task management - Easy to view projects and their progress.
- Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
- Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
- Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
CEO (Chief Executive Officer)
Simply Heaven DesignMarketing and Advertising, 1-10 employees
Atlassian Jira Align
Atlassian Jira Align 9.5
Based on 2 answers
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesUsability
Asana
Asana 9.0
Based on 22 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.

Verified User
Manager in Information Technology
Internet Company, 1-10 employeesAtlassian Jira Align
Atlassian Jira Align 6.9
Based on 2 answers
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesReliability and Availability
Asana
Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Project Manager
ClickSoftwareComputer Software, 501-1000 employees
Atlassian Jira Align
No score
No answers yet
No answers on this topic
Support Rating
Asana
Asana 7.6
Based on 80 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Director of Marketing & Communications
787 NetworksMarketing and Advertising, 51-200 employees
Atlassian Jira Align
Atlassian Jira Align 7.2
Based on 21 answers
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Team Lead Manager- Analytics
PatagoniaRetail, 501-1000 employees
Alternatives Considered
Asana
Asana compared to Jira is certainly better in terms of user experience, since most of the people can start using it basically without having any kind of training or previous explanation, which makes it really useful not only for people already used to project management but also for people new in the matter and with a need of a tool that provides all that value in the quickest and better way

Verified User
Manager in Product Management
Financial Services Company, 201-500 employeesAtlassian Jira Align
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.

Verified User
Employee in Information Technology
Information Technology & Services Company, 5001-10,000 employeesScalability
Asana
Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Project Manager
ClickSoftwareComputer Software, 501-1000 employees
Atlassian Jira Align
No score
No answers yet
No answers on this topic
Return on Investment
Asana
- Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
- Easy to use - I can make the most of my time to get up (and stay) up and running.
- Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
Chief Do-Gooder
SignifyMarketing & Advertising, 1-10 employees
Atlassian Jira Align
- It has a vast amount of features to implement in our project and the time management is a great ROI as well. As it is helping us to deliver our product in time.
- We can trace our sprint activity and it helps us to collaborate well.
Business Analyst
Spring Rain Pvt LtdComputer Software, 11-50 employees