What users are saying about
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117 Ratings
15 Ratings
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Score 6.1 out of 100

Remote Desktop Manager

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117 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • ASG-Remote Desktop ranks higher in 1 feature set: Remote Administration

Remote Administration

9.6

ASG-Remote Desktop

96%
8.3

Remote Desktop Manager

83%
ASG-Remote Desktop ranks higher in 8/13 features

File transfer

8.0
80%
2 Ratings
8.0
80%
29 Ratings

Secure remote access with Smart Card authentication

10.0
100%
1 Rating
9.1
91%
16 Ratings

Access to sleeping/powered-off computers

10.0
100%
1 Rating
8.7
87%
5 Ratings

Over-the-Internet remote session

10.0
100%
2 Ratings
8.1
81%
38 Ratings

Remote management of servers & workstations

10.0
100%
3 Ratings
8.1
81%
42 Ratings

Remote Active Directory® management

10.0
100%
1 Rating
8.4
84%
18 Ratings

Centralized management dashboard

8.4
84%
2 Ratings
8.6
86%
35 Ratings

Session record

10.0
100%
1 Rating
8.8
88%
18 Ratings

Multi-platform remote control

10.0
100%
2 Ratings
8.2
82%
35 Ratings

Screen sharing

N/A
0 Ratings
7.8
78%
23 Ratings

Initiate remote control from mobile

N/A
0 Ratings
8.6
86%
22 Ratings

Annotations

N/A
0 Ratings
8.9
89%
25 Ratings

Monitoring and Alerts

N/A
0 Ratings
6.6
66%
14 Ratings

Attribute Ratings

  • ASG-Remote Desktop is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

ASG-Remote Desktop

100%
3 Ratings
8.4

Remote Desktop Manager

84%
44 Ratings

Likelihood to Renew

ASG-Remote Desktop

N/A
0 Ratings
9.1

Remote Desktop Manager

91%
2 Ratings

Usability

ASG-Remote Desktop

N/A
0 Ratings
8.2

Remote Desktop Manager

82%
2 Ratings

Support Rating

ASG-Remote Desktop

N/A
0 Ratings
9.0

Remote Desktop Manager

90%
14 Ratings

Implementation Rating

ASG-Remote Desktop

N/A
0 Ratings
9.1

Remote Desktop Manager

91%
2 Ratings

Likelihood to Recommend

ASG-Remote Desktop

If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.
Anonymous | TrustRadius Reviewer

Remote Desktop Manager

If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
Anonymous | TrustRadius Reviewer

Pros

ASG-Remote Desktop

  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
Tina Cline | TrustRadius Reviewer

Remote Desktop Manager

  • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
  • Working from home logging onto office based machine.
  • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
  • Speed and cost elements are critical here.
Emeka Obinnwa | TrustRadius Reviewer

Cons

ASG-Remote Desktop

  • I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
Steve P | TrustRadius Reviewer

Remote Desktop Manager

  • I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
  • I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
Anonymous | TrustRadius Reviewer

Pricing Details

ASG-Remote Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

ASG-Remote Desktop Editions & Modules

Additional Pricing Details

Remote Desktop Manager

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$249.99 per year

Remote Desktop Manager Editions & Modules

Edition
Single User Subscribtion$249.991
Site$5999.991
CountryContact Sales2
GlobalContact Sales3
  1. per year
  2. Unlimited Users, Multiple Sites, Single Country
  3. Unlimited Users, Multiple Sites, Worldwide
Additional Pricing Details

Likelihood to Renew

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

Remote Desktop Manager

Remote Desktop Manager 9.1
Based on 2 answers
I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
Ben Liebowitz | TrustRadius Reviewer

Usability

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

Remote Desktop Manager

Remote Desktop Manager 8.2
Based on 2 answers
I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc
Ben Liebowitz | TrustRadius Reviewer

Support Rating

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

Remote Desktop Manager

Remote Desktop Manager 9.0
Based on 14 answers
I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
Anonymous | TrustRadius Reviewer

Implementation Rating

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

Remote Desktop Manager

Remote Desktop Manager 9.1
Based on 2 answers
The implementation was completely successful. We had no issues!
Ben Liebowitz | TrustRadius Reviewer

Alternatives Considered

ASG-Remote Desktop

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Tina Cline | TrustRadius Reviewer

Remote Desktop Manager

  1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
  2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
  3. Automation - There's additional things you can do that help automate your workday to make things easier
  4. The interface - It's easier to navigate and deal with multiple sessions at a time.
Nick Von Ogden | TrustRadius Reviewer

Return on Investment

ASG-Remote Desktop

  • Saves DevOps team time recovering from forgotten credentials.
  • Saves DevOps team time from recovering lost/misplaced connection info.
Anonymous | TrustRadius Reviewer

Remote Desktop Manager

  • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
  • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
Stian Simonsen | TrustRadius Reviewer

Screenshots

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