ASG-Remote Desktop vs Remote Desktop Manager

Likelihood to Recommend

If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.

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Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

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If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,

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Verified User

Technician in Information Technology

Banking Company, 5001-10,000 employees

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Feature Rating Comparison

ASG-Remote Desktop

Remote Desktop Manager

File transfer

Secure remote access with Smart Card authentication

Access to sleeping/powered-off computers

Over-the-Internet remote session

Remote management of servers & workstations

Remote Active Directory® management

Centralized management dashboard

Session record

Multi-platform remote control

Screen sharing

Initiate remote control from mobile

Annotations

Monitoring and Alerts

Pros

Organize remote desktop connections
Provide easy and fast connections
Backup and restore configurations

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Tina Cline

IT Support Specialist

270net TechnologiesInformation Technology and Services, 11-50 employees

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Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
Working from home logging onto office based machine.
It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
Speed and cost elements are critical here.

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Emeka Obinnwa

Web Administrator

Emex Systems ConsultInformation Technology and Services, 1-10 employees

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Cons

I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.

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Steve P

Information Technology Manager

Human Resources FirmHuman Resources, 51-200 employees

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I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 1-10 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Remote Desktop Manager 9.1

Based on 1 answer

I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)

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Ben Liebowitz

Entertainment, 1001-5000 employees

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Usability

No score

No answers yet

No answers on this topic

Remote Desktop Manager 8.2

Based on 2 answers

I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc

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Ben Liebowitz

Entertainment, 1001-5000 employees

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Support Rating

No score

No answers yet

No answers on this topic

Remote Desktop Manager 9.0

Based on 9 answers

I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.

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Verified User

Administrator in Information Technology

Pharmaceuticals Company, 1001-5000 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Remote Desktop Manager 9.1

Based on 1 answer

The implementation was completely successful. We had no issues!

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Ben Liebowitz

Entertainment, 1001-5000 employees

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Alternatives Considered

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!

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Tina Cline

IT Support Specialist

270net TechnologiesInformation Technology and Services, 11-50 employees

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Remote Desktop Manager was the best product and most useful when compared to the others we used/tested. There are so many more features available within the product, as well as a low entry point from a cost perspective. None of the other products met our needs fully.

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Chris Reddy

Regional IT Manager

Exela TechnologiesInformation Technology and Services, 1001-5000 employees

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Return on Investment

Saves DevOps team time recovering from forgotten credentials.
Saves DevOps team time from recovering lost/misplaced connection info.

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Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

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We are using the free version so ROI is instant.
If we were to purchase it though, I would estimate ROI to be very quick as it allows me to jump on a server very quickly in response to customer needs

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Charles Eichelberger

Network Consulting Engineer

AuthorityITComputer Networking, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

ASG-Remote Desktop Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Remote Desktop Manager Editions & Modules

Edition

Single User Subscribtion	199.99¹
Site	4999.99²
Country	Contact Us³
Global	Contact Us⁴

Per Named User
Unlimited Users, Single Site
Unlimited Users, Multiple Sites, Single Country
Unlimited Users, Multiple Sites, Worldwide

Additional Pricing Details

—

Rating Summary

ASG-Remote Desktop

Remote Desktop Manager

ASG-Remote Desktop

Remote Desktop Manager

ASG-Remote Desktop

Remote Desktop Manager

ASG-Remote Desktop

Remote Desktop Manager

ASG-Remote Desktop

Remote Desktop Manager

Likelihood to Recommend