What users are saying about

Oracle ATG

100 Ratings

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Top Rated
1851 Ratings

Oracle ATG

100 Ratings
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Score 6.9 out of 101

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Top Rated
1851 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Oracle ATG

Oracle ATG Web Commerce has its roots in older technologies and design from years ago. Over time it's been updated but shortcomings in the original design linger in the product's foundation. It is probably a good, general commerce solution for shops that don't require extensive customization of their web presence but if you find yourself needing to categorize products or offerings in "unusual" ways, or include properties that fall out of the mainstream, the burden of customization will be high.
Sean Scott profile photo

WordPress

WordPress is well suited for traditional blogs (understood primarily as an engine for sequential posts). Where it has become more than blog and can mimic some of the best web designs on the market, you will pay for the consultants, freelancers or on-staff designers and developers needed to make the necessary customization.Also ask yourself how scaleable, modular, and just downright big your intended site needs to be. The more complex the site, the less likely WordPress is a good solution. For a small company that only needs a few static pages and a place to post news items, WordPress more than does the job.
Christopher Davis profile photo

Feature Rating Comparison

Online Storefront

Oracle ATG
6.8
WordPress
Product catalog & listings
Oracle ATG
7.7
WordPress
Product management
Oracle ATG
8.5
WordPress
Bulk product upload
Oracle ATG
5.9
WordPress
Branding
Oracle ATG
7.0
WordPress
Mobile storefront
Oracle ATG
5.9
WordPress
Product variations
Oracle ATG
7.7
WordPress
Website integration
Oracle ATG
6.4
WordPress
Visual customization
Oracle ATG
7.4
WordPress
CMS
Oracle ATG
4.9
WordPress

Online Shopping Cart

Oracle ATG
5.1
WordPress
Abandoned cart recovery
Oracle ATG
4.4
WordPress
Checkout user experience
Oracle ATG
5.8
WordPress

Online Payment System

Oracle ATG
4.7
WordPress
eCommerce security
Oracle ATG
4.7
WordPress

eCommerce Marketing

Oracle ATG
5.5
WordPress
Promotions & discounts
Oracle ATG
7.3
WordPress
Personalized recommendations
Oracle ATG
4.3
WordPress
SEO
Oracle ATG
4.8
WordPress

eCommerce Business Management

Oracle ATG
5.3
WordPress
Multi-site management
Oracle ATG
7.3
WordPress
Order processing
Oracle ATG
6.1
WordPress
Inventory management
Oracle ATG
4.0
WordPress
Shipping
Oracle ATG
4.4
WordPress
Custom functionality
Oracle ATG
4.9
WordPress

Security

Oracle ATG
WordPress
8.5
Role-based user permissions
Oracle ATG
WordPress
8.5

Platform & Infrastructure

Oracle ATG
WordPress
8.5
API
Oracle ATG
WordPress
8.5
Internationalization / multi-language
Oracle ATG
WordPress
8.5

Web Content Creation

Oracle ATG
WordPress
8.1
WYSIWYG editor
Oracle ATG
WordPress
7.6
Code quality / cleanliness
Oracle ATG
WordPress
8.0
Admin section
Oracle ATG
WordPress
8.1
Page templates
Oracle ATG
WordPress
7.8
Library of website themes
Oracle ATG
WordPress
8.7
Mobile optimization / responsive design
Oracle ATG
WordPress
8.5
Publishing workflow
Oracle ATG
WordPress
8.2
Form generator
Oracle ATG
WordPress
8.0

Web Content Management

Oracle ATG
WordPress
8.6
Content taxonomy
Oracle ATG
WordPress
8.3
SEO support
Oracle ATG
WordPress
8.4
Bulk management
Oracle ATG
WordPress
8.1
Availability / breadth of extensions
Oracle ATG
WordPress
9.3
Community / comment management
Oracle ATG
WordPress
9.0

Pros

  • Product and SKU management
  • Product page display
Sean Scott profile photo
  • WordPress is very user-friendly, even if employees don't possess direct CSS/HTML knowledge. Upgrades can be purchased to automate many processes, leaving users to focus on content and design.
  • Many types of themes are available, and users have the ability to tailor sites and pages according to very specific guidelines and objectives. This allows for an element of distinction and it is also conducive to relevant, engaging content.
  • Many apps, extensions, and add-ons are available (many of them free) to track page views, audience trends, social media outreach, and geographic traffic data.
Nick Bachan profile photo

Cons

  • The schema design within ATG is poor. It does not follow accepted standards. For example, column naming is inconsistent and generalized, with multiple (unrelated) tables using column names like "ID" as primary/foreign keys. This is a barrier to an intuitive understanding of the schema. Out of the box, the schema is missing many important foreign key relationships. In fact, the publishing schema explicitly prohibits FK relationships, causing data inconsistencies when ATG's black-box algorithms fail. We've built an impressive arsenal of custom scripts specifically for handling the many exceptions and orphan conditions that arise from this design practice.
  • The job scheduler is poorly designed. It uses a database table to manage message queueing. The processes flows as follows: Messages are inserted into a table. Then, a scheduled process selects messages, applies them, updates the message row on success/failure, then goes back and looks for messages that are "complete" in order to delete them. It performs this in a serialized loop that is inefficient and heavy on database resources. There are far better ways for processing message queues than trying to leverage a database.
Sean Scott profile photo
  • The biggest challenge I have found with WordPress is training - helping clients and business owners understand just how much they can achieve with WordPress. Even though there is so much great information online about WordPress, most of it is not organized into a logical system, or aimed at technical users. This is why I have years developing a comprehensive WordPress 'A-Z' training system that takes users step-by-step through every aspect of using WordPress.
Martin Aranovitch profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
WordPress9.3
Based on 35 answers
WordPress is open source, completely free to use software. There is no cost to renew and you can use the software to build an unlimited number of websites on domains that you own. Hence, a $0 cost software that builds you infinite assets.
Martin Aranovitch profile photo

Usability

No score
No answers yet
No answers on this topic
WordPress9.0
Based on 13 answers
WordPress has to be the most user-friendly web-editing and content management system I have ever used for an application that allows me to fully run and manage a website on my own domain with no licensing costs. There are other website applications available that may be easier to use, but most of these require users to run their websites on the application's domain, not on their own domain. One of my core beliefs is that businesses should grow their own assets online, not someone else's. WordPress is not only very easy-to-use once you learn how, but it also lets you publish unlimited content on your own site, and hence, continually grow your own asset.
Martin Aranovitch profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
WordPress9.5
Based on 3 answers
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
Martin Aranovitch profile photo

Performance

No score
No answers yet
No answers on this topic
WordPress8.6
Based on 2 answers
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site.If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
Martin Aranovitch profile photo

Support

No score
No answers yet
No answers on this topic
WordPress8.0
Based on 10 answers
WordPress itself only has community service so your experience will depend on where you turn. Online, through forums and community boards, support is rudimentary but effective. You can easily turn to your local community and find exceptional individuals who know and use WordPress regularly for more advanced, inexpensive, support. I'm rating this less than 10 because of the lack of any formal support provided by a company.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
WordPress7.0
Based on 1 answer
Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
No photo available

Online Training

No score
No answers yet
No answers on this topic
WordPress10.0
Based on 1 answer
It is very easy to find online resources to learn how to do just about anything with WordPress.
Lori Berkowitz profile photo

Implementation

No score
No answers yet
No answers on this topic
WordPress6.7
Based on 9 answers
It was much easier than expected! Other than the initial data transfer, it was an amazingly smooth and easy process.
Lori Berkowitz profile photo

Alternatives Considered

We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo
I started out using regular web applications to build websites until I discovered WordPress is 2006. All of the sites I have built since then have been WordPress. Knowing all I know about WordPress now, I wouldn't recommend anything else for most business owners. WordPress allows me to build sites that can do almost pretty much anything I can imagine - e-commerce sites, membership sites, provide customer support, integrate with social media, etc ...
Martin Aranovitch profile photo

Scalability

No score
No answers yet
No answers on this topic
WordPress10.0
Based on 1 answer
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus.Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc.The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc.The scaling possibilities of WordPress are truly endless.
Martin Aranovitch profile photo

Return on Investment

  • We've been on ATG for several years so it's difficult to quantify its impact on AOV and conversion compared to other products.
  • Mobile in ATG is not the greatest. We chose to abandon ATG's native mobile offering in favor of a more flexible and fluid mobile engine built in house at less expense and requiring lower maintenance.
Sean Scott profile photo
  • Positive: WordPress is can be set up vey quickly, you can have a site go live as fast as you can input the content, once it's been set up with the right functions and theme.
  • Positive: People want their HTML sites moved over to WordPress because of it's versatility and ease of updating.
  • Positive: Even though I may be missing out on profit when my Customers don't need to come back to me for changes to their site, what I do get is great Customer feedback about how I have solved their website issues and how much they love their WordPress site - for that I get recommend to others.
Lyndsay Moon profile photo

Pricing Details

Oracle ATG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WordPress

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details