Likelihood to Recommend For companies that are already using other
Atlassian systems, then
Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management,
Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Read full review Delinea (Centrify + Thycotic)
Great for managing access to secrets and servers and is more secure than storing passwords in a browser. The browser plugin to autofill passwords works well. Being able to schedule access ahead of time is a big plus for me as I can be forgetful. If you want a lightweight password vault, however, it may not be the best choice.
Read full review Pros It is very easy for users to create tickets Standing up atlassian crowd is a breeze Not having to manage any hardware infrastructure is great Read full review Delinea (Centrify + Thycotic)
Password Management: Its entire purpose, really. Secret Server stores passwords in an incredibly easy to use way. They can be organized in groups, they contain all the information about the site or system the password is used for (including URLs for websites), and even a notes field. You can set up specific policies for expirations and complexity, and Secret Server can even generate strong passwords for you. Using a password is simple, too, since you can just click a button to add it to your clipboard; you don't even have to unmask the password. Security: The passwords are stored encrypted in a SQL database, and the application requires an authenticated login. This could be local, but we tie it into Active Directory. Each folder of passwords has groups assigned (in our case, again, AD, but you can make them local groups) with different permission levels, so we can compartmentalize passwords. Desktop technicians don't have access to network switch passwords, etc. Easy Setup: It took me about an hour to get the server running, from spinning up the VM to importing our old password list. It took a little longer to organize the passwords into proper folders, and then assigning groups, but it was easy to do. Personal Passwords: Each user also gets a personal folder, where they can keep their own, unshared passwords. This is nice for sites or systems with individualized logins (e.g., a firewall, VPN, etc.) Favorites: Secret Server lets you tag passwords as "favorites" so you can easily find ones you use constantly. The search feature is nice, but this is nicer. Read full review Cons Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd. Linux support was there as it was built mostly to support Windows based systems Documentation was supported but most issues we had required us to contact Atlassian support. Read full review Delinea (Centrify + Thycotic)
The sharing functionality NEEDS improvement. We share most passwords at a group level, but then it becomes impossible to share them with a dynamic group and one or two one-off people as well. This is a major shortcoming. I don't love the interface. I feel like there is an attempt at a dashboard, but it is really not effective. I've heard, but never seen, that the software can actually change passwords in the target systems. If this is part of its deliverable, I do not know how to use it, and I don't know how you would do that. Seems like a great feature for password management. Read full review Support Rating Overall, support is good, you get quick responses from
Atlassian 's official support system, and documentation is decent enough for you to find what you need.
Read full review Delinea (Centrify + Thycotic)
I actually haven't had to work with support. I have spoken to a colleague of mine who has worked with support and has been pleased.
Read full review Alternatives Considered These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of
Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
Read full review Delinea (Centrify + Thycotic)
There were not very many solutions that provided the entire package of taking an account from creation and deactivating it when no longer needed, as well as providing the discovery of unknown service accounts. Other solutions like RoboForm and LastPass did not offer the ability to manage your service accounts and added layers of complication to ensure security.
Read full review Return on Investment New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users. The positives are always with the end user, which I have to say, Crowd was able to accomplish. Read full review Delinea (Centrify + Thycotic)
It has increased our security profile within our organization it has made implementation of complex password policies easier to achieve It has assisted with the hardening of the infrastructure by automatically proecting our service accounts and rotating passwords regularly Read full review ScreenShots