Top Rated
124 Ratings
508 Ratings
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Score 8.2 out of 100
Top Rated
124 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Project Management

    7.7

    Atlassian Jira Align

    77%

    Jama Connect

    Feature Set Not Supported
    N/A
    Atlassian Jira Align ranks higher in 14/14 features

    Task Management

    9.0
    90%
    21 Ratings
    N/A
    0 Ratings

    Resource Management

    8.1
    81%
    21 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.7
    77%
    15 Ratings
    N/A
    0 Ratings

    Scheduling

    7.6
    76%
    17 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.7
    67%
    16 Ratings
    N/A
    0 Ratings

    Team Collaboration

    9.5
    95%
    21 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    9.3
    93%
    20 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    5.8
    58%
    13 Ratings
    N/A
    0 Ratings

    Document Management

    6.7
    67%
    17 Ratings
    N/A
    0 Ratings

    Email integration

    7.6
    76%
    17 Ratings
    N/A
    0 Ratings

    Mobile Access

    5.6
    56%
    14 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    8.4
    84%
    15 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    8.4
    84%
    19 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    8.0
    80%
    11 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    8.0

    Atlassian Jira Align

    80%

    Jama Connect

    Feature Set Not Supported
    N/A
    Atlassian Jira Align ranks higher in 4/4 features

    Quotes/estimates

    8.3
    83%
    12 Ratings
    N/A
    0 Ratings

    Invoicing

    7.1
    71%
    12 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.6
    86%
    14 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.9
    79%
    8 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Atlassian Jira Align is rated higher in 6 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating, Vendor post-sale, Vendor pre-sale
    • Atlassian Jira Align and Jama Connect are tied in 1 area: Support Rating

    Likelihood to Recommend

    8.8

    Atlassian Jira Align

    88%
    21 Ratings
    8.0

    Jama Connect

    80%
    52 Ratings

    Likelihood to Renew

    9.6

    Atlassian Jira Align

    96%
    2 Ratings
    5.5

    Jama Connect

    55%
    1 Rating

    Usability

    6.6

    Atlassian Jira Align

    66%
    2 Ratings
    5.5

    Jama Connect

    55%
    1 Rating

    Availability

    Atlassian Jira Align

    N/A
    0 Ratings
    7.3

    Jama Connect

    73%
    2 Ratings

    Performance

    Atlassian Jira Align

    N/A
    0 Ratings
    8.2

    Jama Connect

    82%
    2 Ratings

    Support Rating

    7.1

    Atlassian Jira Align

    71%
    21 Ratings
    7.1

    Jama Connect

    71%
    4 Ratings

    Implementation Rating

    10.0

    Atlassian Jira Align

    100%
    1 Rating
    7.3

    Jama Connect

    73%
    2 Ratings

    Configurability

    Atlassian Jira Align

    N/A
    0 Ratings
    6.4

    Jama Connect

    64%
    1 Rating

    Ease of integration

    Atlassian Jira Align

    N/A
    0 Ratings
    8.2

    Jama Connect

    82%
    1 Rating

    Product Scalability

    Atlassian Jira Align

    N/A
    0 Ratings
    5.5

    Jama Connect

    55%
    1 Rating

    Vendor post-sale

    9.0

    Atlassian Jira Align

    90%
    1 Rating
    7.3

    Jama Connect

    73%
    1 Rating

    Vendor pre-sale

    9.0

    Atlassian Jira Align

    90%
    1 Rating
    8.2

    Jama Connect

    82%
    1 Rating

    Likelihood to Recommend

    Atlassian

    The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
    Read full review

    Jama Software

    Nothing is perfect, but Jama has done a good job of implementing features that are representative of current methodologies. It's easy to get started and not too complex, but it could always be better. I think making use cases available to understand ways to improve our use would be good. Amazon does this with some AWS things where it has use cases of clients who have used a service/product and it can help teams/companies to implement new features, plus do things they may not have thought of before. Basically just examples but with some good details.
    Read full review

    Pros

    Atlassian

    • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
    • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
    • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
    • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
    • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
    • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
    • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
    • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
    Read full review

    Jama Software

    • I love that Jama components are individualized between engineering requirements, product requirements, Change Requests, Waivers (something we made), and so on. I like seeing all the different items in one project and not having to change windows or tabs.
    • The Jama reviews are straightforward and easy to navigate. I like seeing the progress and the electronic signatures. This was an added bonus.
    Read full review

    Cons

    Atlassian

    • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
    • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
    • The interface on some smaller portions of the software are sometimes difficult to understand.
    Read full review

    Jama Software

    • Would have been better if the Jama Connect reviews had an option to attach documents.
    • Complete support for Keyboard shortcuts not available.
    • Initial setup of Jama is [a] bit cumbersome, as it's not easy to be hosted on premises and requires linux and docker technology skills to install it easily.
    • The process of exporting Test case to Word documents is not very user friendly for complicated Test case.
    Read full review

    Pricing Details

    Atlassian Jira Align

    Starting Price

    $0 per year

    Editions & Modules

    Atlassian Jira Align editions and modules pricing
    EditionModules
    Starting Price$27,000.001
    Maximum Price$3,987,600.002

    Footnotes

    1. per year
    2. per year

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Jama Connect

    Starting Price

    Editions & Modules

    Jama Connect editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Atlassian

      There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
      Read full review

      Jama Software

      Jama Connect is not adding many extra features with their major releases. It showed launched new features, but those are not very useful for developers or creators working with Jama. From the performance side, Jama has been reduced it's performance in Jama 8 as compared to Jama 2015.5 from the functional perspective. The test suite must be provided by Jama to test the performance and function of things in our instance, but Jama doesn't provide it. Also, Jama requires a lot of manual intervention for adding users.
      Read full review

      Usability

      Atlassian

      Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
      Read full review

      Jama Software

      Jama is mostly designed for requirement gathering, but that can be possible using JIRA if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.
      Read full review

      Reliability and Availability

      Atlassian

      No answers on this topic

      Jama Software

      Jama is available most of the time if it is used within the application's boundary. Jama has very good availability if we use very high hardware servers. Sometimes we face issues if there are batch operations running.
      Read full review

      Performance

      Atlassian

      No answers on this topic

      Jama Software

      With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
      Read full review

      Support Rating

      Atlassian

      Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
      Read full review

      Jama Software

      They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
      Read full review

      Implementation Rating

      Atlassian

      No answers on this topic

      Jama Software

      Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
      Read full review

      Alternatives Considered

      Atlassian

      Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
      Read full review

      Jama Software

      I have used MS SharePoint and Confluence before and feel that as a requirement solution, Jama is more intuitive and easier to maintain requirements and have traceability. It is easier to maintain upstream and downstream relationships in Jama which I feel is a very good feature of Jama as one can always see all the related items of a requirement and it is hard for anyone to miss a requirement is the relationship is properly maintained.
      Read full review

      Scalability

      Atlassian

      No answers on this topic

      Jama Software

      There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
      Read full review

      Return on Investment

      Atlassian

      • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
      • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
      Read full review

      Jama Software

      • I don't have the numbers/cost per user license vs increased revenues but overall, the use of and recommendation to use Jama by our team has proven successful for us with our client projects. It has been used for every project ever since. It has created a work flow/process with our client and helped to standardize the SDLC.
      Read full review

      Screenshots

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