Atos Unify OpenScape Contact Center Suite vs. Twilio
Atos Unify OpenScape Contact Center Suite vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Atos Unify OpenScape Contact Center Suite | N/A | The Unify OpenScape Contact Center Suite from Atos presents a contact center automation platform, and supporting applications. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Atos Unify OpenScape Contact Center Suite | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Atos Unify OpenScape Contact Center Suite | Twilio | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Atos Unify OpenScape Contact Center Suite | Twilio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atos Unify OpenScape Contact Center Suite | Twilio | |
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Likelihood to Recommend | - (0 ratings) | 6.5 (70 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Atos Unify OpenScape Contact Center Suite | Twilio | |
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Likelihood to Recommend | Atos No answers on this topic | Twilio |
Pros | Atos No answers on this topic | Twilio |
Cons | Atos No answers on this topic | Twilio |
Likelihood to Renew | Atos No answers on this topic | Twilio |
Usability | Atos No answers on this topic | Twilio |
Performance | Atos No answers on this topic | Twilio |
Support Rating | Atos No answers on this topic | Twilio |
Implementation Rating | Atos No answers on this topic | Twilio |
Alternatives Considered | Atos No answers on this topic | Twilio |
Contract Terms and Pricing Model | Atos No answers on this topic | Twilio |
Return on Investment | Atos No answers on this topic | Twilio |
ScreenShots | Twilio Screenshots |