ATOSS Staff Efficiency Suite vs. NICE CXone
ATOSS Staff Efficiency Suite vs. NICE CXone
Product | Rating | Most Used By | Product Summary | Starting Price |
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ATOSS Staff Efficiency Suite | N/A | ATOSS Staff Efficiency Suite is a German workforce management product that includes several modules: Time and Attendance, Workforce Forecasting, Workforce Scheduling, Management Analysis, Mobile Workforce Management, Employee & Manager Self Service, and Task Management. It is available either in the cloud or on-premise. The vendor offers tailored versions for different industries and company sizes. | N/A | |
NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user |
ATOSS Staff Efficiency Suite | NICE CXone | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ATOSS Staff Efficiency Suite | NICE CXone | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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ATOSS Staff Efficiency Suite | NICE CXone | |
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Small Businesses | When I Work Score 9.1 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Paypro Workforce Management Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Beeline Extended Workforce Platform Score 6.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ATOSS Staff Efficiency Suite | NICE CXone | |
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Likelihood to Recommend | 7.5 (2 ratings) | 8.4 (578 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (24 ratings) |
Usability | - (0 ratings) | 8.3 (552 ratings) |
Availability | - (0 ratings) | 3.7 (7 ratings) |
Performance | - (0 ratings) | 9.2 (7 ratings) |
Support Rating | - (0 ratings) | 7.8 (5 ratings) |
In-Person Training | - (0 ratings) | 3.0 (4 ratings) |
Online Training | - (0 ratings) | 7.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (8 ratings) |
Configurability | - (0 ratings) | 7.0 (4 ratings) |
Ease of integration | - (0 ratings) | 7.0 (4 ratings) |
Product Scalability | - (0 ratings) | 6.7 (7 ratings) |
Vendor post-sale | - (0 ratings) | 4.4 (5 ratings) |
Vendor pre-sale | - (0 ratings) | 4.4 (5 ratings) |
ATOSS Staff Efficiency Suite | NICE CXone | |
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Likelihood to Recommend | ATOSS Software AG | NICE Systems |
Pros | ATOSS Software AG | NICE Systems |
Cons | ATOSS Software AG | NICE Systems |
Likelihood to Renew | ATOSS Software AG No answers on this topic | NICE Systems |
Usability | ATOSS Software AG No answers on this topic | NICE Systems |
Reliability and Availability | ATOSS Software AG No answers on this topic | NICE Systems |
Performance | ATOSS Software AG No answers on this topic | NICE Systems |
Support Rating | ATOSS Software AG No answers on this topic | NICE Systems |
In-Person Training | ATOSS Software AG No answers on this topic | NICE Systems |
Online Training | ATOSS Software AG No answers on this topic | NICE Systems |
Implementation Rating | ATOSS Software AG No answers on this topic | NICE Systems |
Alternatives Considered | ATOSS Software AG | NICE Systems |
Scalability | ATOSS Software AG No answers on this topic | NICE Systems |
Return on Investment | ATOSS Software AG | NICE Systems |
ScreenShots | NICE CXone Screenshots |