What users are saying about
20 Ratings
19 Ratings
20 Ratings
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Score 9 out of 100
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Email & Online Marketing

    Attentive

    Feature Set Not Supported
    N/A
    8.5

    SendPulse

    85%
    SendPulse ranks higher in 8/8 features

    WYSIWYG email editor

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    A/B testing

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Mobile optimization

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    9.1
    91%
    22 Ratings

    List management

    N/A
    0 Ratings
    8.1
    81%
    11 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Reporting & Analytics

    Attentive

    Feature Set Not Supported
    N/A
    8.7

    SendPulse

    87%
    SendPulse ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Standard reports

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Custom reports

    N/A
    0 Ratings
    8.4
    84%
    9 Ratings

    Attribute Ratings

    • Attentive Mobile is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.7

    Attentive

    97%
    3 Ratings
    9.0

    SendPulse

    90%
    11 Ratings

    Likelihood to Renew

    Attentive

    N/A
    0 Ratings
    9.1

    SendPulse

    91%
    1 Rating

    Usability

    10.0

    Attentive

    100%
    1 Rating
    8.2

    SendPulse

    82%
    1 Rating

    Support Rating

    10.0

    Attentive

    100%
    1 Rating
    9.1

    SendPulse

    91%
    2 Ratings

    Implementation Rating

    Attentive

    N/A
    0 Ratings
    8.2

    SendPulse

    82%
    2 Ratings

    Likelihood to Recommend

    Attentive

    Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
    John Laudisio | TrustRadius Reviewer

    SendPulse

    SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
    Audrey Sourroubille Arnold | TrustRadius Reviewer

    Pros

    Attentive

    • Account management
    • Platform interface
    Anonymous | TrustRadius Reviewer

    SendPulse

    • One of the best features of this software is its user interface. I found it very intuitive.
    • It has sms feature also which is a great add-on to this software.
    • It has live chat support feature. And I find it very helpful when i find any technical problem.
    Anonymous | TrustRadius Reviewer

    Cons

    Attentive

    • More communication on ways to improve
    • More structure on calls with our account manager
    • More clarity on insights and new ideas
    Kathryn Clare-Salzler | TrustRadius Reviewer

    SendPulse

    • In the email editor they should include text separator. I can not put any separator between two lines in the same box. And sometimes the unavailabilty of this feature make my e-mails slightly less attractive.
    • They should include image editor in Drag & Drop Edition option so that users can edit their images there itself.
    • Campaign approvals take long time.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Attentive

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    SendPulse

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Attentive

    No score
    No answers yet
    No answers on this topic

    SendPulse

    SendPulse 9.1
    Based on 1 answer
    Because I love how easy and intuitive SendPulse is.
    Audrey Sourroubille Arnold | TrustRadius Reviewer

    Usability

    Attentive

    Attentive 10.0
    Based on 1 answer
    Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
    Kathryn Clare-Salzler | TrustRadius Reviewer

    SendPulse

    SendPulse 8.2
    Based on 1 answer
    I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
    Audrey Sourroubille Arnold | TrustRadius Reviewer

    Support Rating

    Attentive

    Attentive 10.0
    Based on 1 answer
    Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
    Kathryn Clare-Salzler | TrustRadius Reviewer

    SendPulse

    SendPulse 9.1
    Based on 2 answers
    Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
    Audrey Sourroubille Arnold | TrustRadius Reviewer

    Implementation Rating

    Attentive

    No score
    No answers yet
    No answers on this topic

    SendPulse

    SendPulse 8.2
    Based on 2 answers
    When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
    Audrey Sourroubille Arnold | TrustRadius Reviewer

    Alternatives Considered

    Attentive

    While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
    John Laudisio | TrustRadius Reviewer

    SendPulse

    Its integration with sms facility and Viber makes it different from others.To be very honest I use all three facilities depending upon the content which i need to communicate to my subscribers. I use SendPulse more frequently because of its richness. And it delivers good results for my organisation as well.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Attentive

    • Some clients seeing 50x ROAS (which plateaus eventually)
    • All clients making money
    John Laudisio | TrustRadius Reviewer

    SendPulse

    • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
    • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
    • It made brand building very easy among my clients.
    Anonymous | TrustRadius Reviewer

    Screenshots

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