Attentive vs SendPulse | TrustRadius

What users are saying about

Score 9.5 out of 10

Based on 2 reviews and ratings

Score 7.8 out of 10

Based on 17 reviews and ratings

Feature Rating Comparison

Attentive

SendPulse

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Attentive

SendPulse

Dashboards

Standard reports

Custom reports

Pros

Great UI
Easy to use
Great ROI

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

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One of the best features of this software is its user interface. I found it very intuitive.
It has sms feature also which is a great add-on to this software.
It has live chat support feature. And I find it very helpful when i find any technical problem.

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Verified User

Analyst in Corporate

Banking Company, 1001-5000 employees

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Cons

Agency billing is a little messy
Reporting is all Excel based, not interactive
Occasional (rare) bugs in the UI

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Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

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In the email editor they should include text separator. I can not put any separator between two lines in the same box. And sometimes the unavailabilty of this feature make my e-mails slightly less attractive.
They should include image editor in Drag & Drop Edition option so that users can edit their images there itself.
Campaign approvals take long time.

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Verified User

Manager in Sales

11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

SendPulse 9.1

Based on 1 answer

Because I love how easy and intuitive SendPulse is.

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Audrey Sourroubille Arnold

Founder, Speaker, Trainer, Facilitator

Lotus Power HealthHealth, Wellness and Fitness, 1-10 employees

View all 1 answers on this topic

Usability

Attentive 10.0

Based on 1 answer

Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

View all 1 answers on this topic

SendPulse 8.2

Based on 1 answer

I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.

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Audrey Sourroubille Arnold

Founder, Speaker, Trainer, Facilitator

Lotus Power HealthHealth, Wellness and Fitness, 1-10 employees

View all 1 answers on this topic

Support Rating

Attentive 10.0

Based on 1 answer

Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

View all 1 answers on this topic

SendPulse 9.1

Based on 1 answer

Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.

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Audrey Sourroubille Arnold

Founder, Speaker, Trainer, Facilitator

Lotus Power HealthHealth, Wellness and Fitness, 1-10 employees

View all 1 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

SendPulse 8.2

Based on 1 answer

When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.

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Audrey Sourroubille Arnold

Founder, Speaker, Trainer, Facilitator

Lotus Power HealthHealth, Wellness and Fitness, 1-10 employees

View all 1 answers on this topic

Alternatives Considered

While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.

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Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

View all 2 answers on this topic

Its integration with sms facility and Viber makes it different from others.To be very honest I use all three facilities depending upon the content which i need to communicate to my subscribers. I use SendPulse more frequently because of its richness. And it delivers good results for my organisation as well.

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Verified User

Director in Sales

Real Estate Company, 1-10 employees

View all 12 answers on this topic

Return on Investment

Some clients seeing 50x ROAS (which plateaus eventually)
All clients making money

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Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

View all 2 answers on this topic

Tapping NRI clients with this software helps me in generating good revenue in last financial year.
I grow my NRI database by 60 in last year. And this software played a major role in doing so.
It made brand building very easy among my clients.

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Verified User

Manager in Sales

Real Estate Company, 11-50 employees

View all 12 answers on this topic

Screenshots

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See All (3) SendPulse Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Attentive

SendPulse

Attentive

SendPulse

Attentive

SendPulse

Attentive

SendPulse

Attentive

SendPulse

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