35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 35 reviews and ratings
Top Rated
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 105 reviews and ratings
Feature Set Ratings
Email & Online Marketing
8.4
Autopilot
84%

Gist
Feature Set Not Supported
N/A
Autopilot ranks higher in 8/8 features
Autopilot ranks higher in 8/8 features
WYSIWYG email editor
8.2
82%
11 Ratings
N/A
0 Ratings
Dynamic content
8.4
84%
8 Ratings
N/A
0 Ratings
Ability to test dynamic content
8.3
83%
8 Ratings
N/A
0 Ratings
A/B testing
8.4
84%
8 Ratings
N/A
0 Ratings
Mobile optimization
8.5
85%
10 Ratings
N/A
0 Ratings
Email deliverability reporting
8.6
86%
21 Ratings
N/A
0 Ratings
List management
8.5
85%
11 Ratings
N/A
0 Ratings
Triggered drip sequences
8.5
85%
11 Ratings
N/A
0 Ratings
Lead Management
8.6
Autopilot
86%

Gist
Feature Set Not Supported
N/A
Autopilot ranks higher in 3/3 features
Autopilot ranks higher in 3/3 features
Lead nurturing
9.2
92%
11 Ratings
N/A
0 Ratings
Data quality management
8.3
83%
10 Ratings
N/A
0 Ratings
Automated sales alerts and tasks
8.3
83%
9 Ratings
N/A
0 Ratings
Campaign Management
8.5
Autopilot
85%

Gist
Feature Set Not Supported
N/A
Autopilot ranks higher in 1/1 features
Autopilot ranks higher in 1/1 features
Event/webinar marketing
8.5
85%
9 Ratings
N/A
0 Ratings
Social Media Marketing
8.5
Autopilot
85%

Gist
Feature Set Not Supported
N/A
Autopilot ranks higher in 1/1 features
Autopilot ranks higher in 1/1 features
Social profile integration
8.5
85%
8 Ratings
N/A
0 Ratings
Reporting & Analytics
8.3
Autopilot
83%

Gist
Feature Set Not Supported
N/A
Autopilot ranks higher in 2/2 features
Autopilot ranks higher in 2/2 features
Dashboards
8.3
83%
12 Ratings
N/A
0 Ratings
Standard reports
8.2
82%
12 Ratings
N/A
0 Ratings
Platform & Infrastructure
8.3
Autopilot
83%

Gist
Feature Set Not Supported
N/A
Autopilot ranks higher in 3/3 features
Autopilot ranks higher in 3/3 features
API
8.2
82%
8 Ratings
N/A
0 Ratings
Customizability
8.3
83%
9 Ratings
N/A
0 Ratings
Integration with Salesforce.com
8.3
83%
7 Ratings
N/A
0 Ratings
Attribute Ratings
- Autopilot is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.3
Autopilot
83%
12 Ratings

7.9
Gist
79%
102 Ratings
Likelihood to Renew
Autopilot
N/A
0 Ratings

8.2
Gist
82%
2 Ratings
Usability
Autopilot
N/A
0 Ratings

7.0
Gist
70%
4 Ratings
Support Rating
Autopilot
N/A
0 Ratings

8.4
Gist
84%
15 Ratings
Likelihood to Recommend
Autopilot
Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
IT Project Manager
Alliance Data Card ServicesFinancial Services, 5001-10,000 employees
Gist
If your marketing model is selling products, services, or SAAS where you are doing inbound marketing and your website will do most of the lead generation and conversion, this is a great product. From live chat, support, event tracking, and automation, you could almost put your entire business on autopilot.If your marketing model is mostly outreach to cold leads and conversion, this software currently does not have any type of sales stages or task generation. I would still use Gist for website inbound but use another software for outreach and cold leads then when they become a lead put them into Gist for marketing automation.
Creaitve Director
981 MediaMarketing & Advertising, 1-10 employees
Pros
Autopilot
- Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
- Easy and powerful email editing and creation built-in. No need for email template coding.
- Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Product Director
Velora StudiosDesign, 1-10 employees
Gist
- Customer service via a unified inbox so you dont have to separately monitor your twitter, Facebook or IG account for consumer communication there. Gist unified all into one inbox, better than anyone else I've seen in the market. They archive all communications and tie them back to a single user so you get unified customer history / data.
- Marketing segmentation and automation: they track user history and behavior across the site and have super detailed segmenting capability, on par with ActiveCampaign's, but better I'd say. Better UI for the marketing admin person, and more unified data than in AC.
- Live chat and chatbot. Usually it's either one or the other but with Gist you can do both seamlessly.
founder
THYSKCosmetics, 1-10 employees
Cons
Autopilot
- Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Chief Operations Officer
Sapper Consulting, LLCMarketing and Advertising, 51-200 employees
Gist
- Plan limits can be confusing. For example, there is a monthly charge for support and a monthly charge for "growth," plus there's a separate charge depending on how many contacts and seats you have. Perhaps this is normal in the industry, but it can make it a little challenging to understand the bill every month.
- The vast amount of features means development will never be as fast as you'd like it to be (even though they release updates all the time). This may not actually be a valid concern, and it certainly isn't unique to Gist (who doesn't have a wishlist they're waiting on their favorite SaaS to get to?), but I do believe the likelihood of being stuck without your desired feature being developed goes up a lot as the product gets bigger and bigger.
- Email deliverability has been less than perfect in the past, but it has improved drastically in the last year.
Multipurpose Utility Tool
Honestly EssentialHealth, Wellness and Fitness, 1-10 employees
Pricing Details
Autopilot
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Autopilot Editions & Modules
Edition
Silver | $491 |
---|---|
Gold | $1491 |
Platinum | $2491 |
Custom | Request by quote |
- per month
- none
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.Gist
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$29 per month
Gist Editions & Modules
Edition
Professional | $29.001 |
---|---|
Premium | $99.001 |
- per month
Additional Pricing Details
—Likelihood to Renew
Autopilot
No score
No answers yet
No answers on this topic
Gist
Gist 8.2
Based on 2 answers
Gist is a quite reliable service with a lot of added values. We don't need to pay for different Saas for these important features. If I had an issue the team was super responsive and helpful, that is essential for every business. The email delivery is great, so virtually no email has landed into spam folder
Co Founder & UX designer
EndorphynDesign, 1-10 employees
Usability
Autopilot
No score
No answers yet
No answers on this topic
Gist
Gist 7.0
Based on 4 answers
It’s pretty simple, but it does a lot so there are more complicated features which depend on an individuals ability for software implementation. I am not an IT expert and I’ve managed to implement everything myself, others that are more tech-minded may find everything easier.
Founder
360 ResilienceProfessional Training & Coaching, 1-10 employees
Support Rating
Autopilot
No score
No answers yet
No answers on this topic
Gist
Gist 8.4
Based on 15 answers
Fantastic support. Ask a question, get an answer within 24 hours every time. And sometimes within a few minutes. They've always come through for me, helpful and, even when it's an issue on my end, they point me in the right direction.
Ghostwriter and Web Designer
Writing MomentumPublishing, 1-10 employees
Alternatives Considered
Autopilot
How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.

Verified User
Consultant in Marketing
Marketing & Advertising Company, 1-10 employeesGist
Gist combines all our previous products into one application and adds many more features that would require more apps. Gist is excellent and a no-brainer all-in-one application when compared to having to manage multiple applications at higher cost. The support from the whole Gist team has been extremely responsive.
Co-founder
Spark ChartComputer Software, 1-10 employees
Return on Investment
Autopilot
- Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.

Verified User
Director in Information Technology
Market Research Company, 11-50 employeesGist
- They are perfect for me as a someone who needs a lot of bang for the buck. The chat messenger device on my website alone has brought me new prospects that I did not have to spend money recruiting.
- I am able to save hours of time with the automated emails that are GDPR compliant.
- I don't have to pay for a designer to have excellent looking emails either.
Director
Inspired To Hired Education LtdProfessional Training & Coaching, 1-10 employees