29 Ratings
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Based on 29 reviews and ratings
Gist
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Top Rated
98 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 98 reviews and ratings
Likelihood to Recommend
Autopilot
It's a great tool for email marketing and making automation flows with those emails. Also push your communication to multiple platforms (social media, SMS, WhatsApp, etc). It's easy to learn so for us easy to teach companies the basics of marketing automation. The clean interface and not to many functions don't make the tool too overwhelming. So for us, one of the better "get your feet wet" tools.

Verified User
Consultant in Marketing
Marketing & Advertising Company, 1-10 employeesGist
If your marketing model is selling products, services, or SAAS where you are doing inbound marketing and your website will do most of the lead generation and conversion, this is a great product. From live chat, support, event tracking, and automation, you could almost put your entire business on autopilot.If your marketing model is mostly outreach to cold leads and conversion, this software currently does not have any type of sales stages or task generation. I would still use Gist for website inbound but use another software for outreach and cold leads then when they become a lead put them into Gist for marketing automation.
Creaitve Director
981 MediaMarketing & Advertising, 1-10 employees
Feature Rating Comparison
Email & Online Marketing
Autopilot
6.0
Gist
—
WYSIWYG email editor
Autopilot
5.7
Gist
—
Dynamic content
Autopilot
6.1
Gist
—
Ability to test dynamic content
Autopilot
5.5
Gist
—
A/B testing
Autopilot
6.0
Gist
—
Mobile optimization
Autopilot
6.4
Gist
—
Email deliverability reporting
Autopilot
5.4
Gist
—
List management
Autopilot
6.3
Gist
—
Triggered drip sequences
Autopilot
6.1
Gist
—
Lead Management
Autopilot
5.5
Gist
—
Lead nurturing
Autopilot
6.1
Gist
—
Data quality management
Autopilot
5.2
Gist
—
Automated sales alerts and tasks
Autopilot
5.1
Gist
—
Campaign Management
Autopilot
6.5
Gist
—
Event/webinar marketing
Autopilot
6.5
Gist
—
Social Media Marketing
Autopilot
6.4
Gist
—
Social profile integration
Autopilot
6.4
Gist
—
Reporting & Analytics
Autopilot
6.0
Gist
—
Dashboards
Autopilot
6.1
Gist
—
Standard reports
Autopilot
6.0
Gist
—
Platform & Infrastructure
Autopilot
5.1
Gist
—
API
Autopilot
5.2
Gist
—
Customizability
Autopilot
5.6
Gist
—
Integration with Salesforce.com
Autopilot
4.6
Gist
—
Pros
Autopilot
- Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
- Easy and powerful email editing and creation built-in. No need for email template coding.
- Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Product Director
Velora StudiosDesign, 1-10 employees
Gist
- Customer service via a unified inbox so you dont have to separately monitor your twitter, Facebook or IG account for consumer communication there. Gist unified all into one inbox, better than anyone else I've seen in the market. They archive all communications and tie them back to a single user so you get unified customer history / data.
- Marketing segmentation and automation: they track user history and behavior across the site and have super detailed segmenting capability, on par with ActiveCampaign's, but better I'd say. Better UI for the marketing admin person, and more unified data than in AC.
- Live chat and chatbot. Usually it's either one or the other but with Gist you can do both seamlessly.
founder
THYSKCosmetics, 1-10 employees
Cons
Autopilot
- Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Chief Operations Officer
Sapper Consulting, LLCMarketing and Advertising, 51-200 employees
Gist
- Plan limits can be confusing. For example, there is a monthly charge for support and a monthly charge for "growth," plus there's a separate charge depending on how many contacts and seats you have. Perhaps this is normal in the industry, but it can make it a little challenging to understand the bill every month.
- The vast amount of features means development will never be as fast as you'd like it to be (even though they release updates all the time). This may not actually be a valid concern, and it certainly isn't unique to Gist (who doesn't have a wishlist they're waiting on their favorite SaaS to get to?), but I do believe the likelihood of being stuck without your desired feature being developed goes up a lot as the product gets bigger and bigger.
- Email deliverability has been less than perfect in the past, but it has improved drastically in the last year.
Multipurpose Utility Tool
Honestly EssentialHealth, Wellness and Fitness, 1-10 employees
Likelihood to Renew
Autopilot
No score
No answers yet
No answers on this topic
Gist
Gist 6.4
Based on 1 answer
I need these tools to market my services and build my list for promotional offers.
CEO (Chief Executive Officer)
CyberWebPAGEInternet, 1-10 employees
Usability
Autopilot
No score
No answers yet
No answers on this topic
Gist
Gist 7.6
Based on 4 answers
It’s pretty simple, but it does a lot so there are more complicated features which depend on an individuals ability for software implementation. I am not an IT expert and I’ve managed to implement everything myself, others that are more tech-minded may find everything easier.
Founder
360 ResilienceProfessional Training & Coaching, 1-10 employees
Support Rating
Autopilot
No score
No answers yet
No answers on this topic
Gist
Gist 8.6
Based on 11 answers
Fantastic support. Ask a question, get an answer within 24 hours every time. And sometimes within a few minutes. They've always come through for me, helpful and, even when it's an issue on my end, they point me in the right direction.
Ghostwriter and Web Designer
Writing MomentumPublishing, 1-10 employees
Alternatives Considered
Autopilot
Okta and Azure AD seem to work better for administering our email tenant and users for me comparatively. They just seem easier to use and I was already experienced with both.

Verified User
Director in Information Technology
Market Research Company, 11-50 employeesGist
Gist combines all our previous products into one application and adds many more features that would require more apps. Gist is excellent and a no-brainer all-in-one application when compared to having to manage multiple applications at higher cost. The support from the whole Gist team has been extremely responsive.
Co-founder
Spark ChartComputer Software, 1-10 employees
Return on Investment
Autopilot
- Decreased the hours spend manually cleaning contact lists and prepping mass email sends.
- Lift in overall email engagement, including deliverability, open and click rates, CTOR, etc. due to the ability to personalize and segment email lists.
- Saves time for the entire sales team by automating many of their sales communication processes.
Director of Lifecycle Marketing
FullContact Inc.Computer Software, 201-500 employees
Gist
- They are perfect for me as a someone who needs a lot of bang for the buck. The chat messenger device on my website alone has brought me new prospects that I did not have to spend money recruiting.
- I am able to save hours of time with the automated emails that are GDPR compliant.
- I don't have to pay for a designer to have excellent looking emails either.
Director
Inspired To Hired Education LtdProfessional Training & Coaching, 1-10 employees
Screenshots
Pricing Details
Autopilot
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Autopilot Editions & Modules
Edition
Silver | $491 |
---|---|
Gold | $1491 |
Platinum | $2491 |
Custom | Request by quote |
- per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.Gist
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Gist Editions & Modules
Edition
Professional | $29.001 |
---|---|
Premium | $99.001 |
- Per Month