Avaya Experience Platform vs. MiVoice Office Application Suite (Mitel Application Suite)
Avaya Experience Platform vs. MiVoice Office Application Suite (Mitel Application Suite)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya Experience Platform | N/A | The Avaya Experience Platform aims to turn moments with customers into momentum for businesses by making it easier to deliver memorable experiences across all channels and devices, at all times, giving employees tools to respond faster, with greater insight, while engaging and satisfying the needs of customers. The solution boasts an innovation without disruption approach to reduce the amount of investment required to add best-in-class technologies into the customer experience workflows to drive… | $48 per month | |
MiVoice Office Application Suite | N/A | MiVoice Office Application Suite delivers a range of applications on top of the MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance, all delivered from a single server solution. It replaces the former Mitel Application Suite (MAS). | N/A |
Avaya Experience Platform | MiVoice Office Application Suite (Mitel Application Suite) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Digital - $48.00 (Per User/Per Month) Voice - $83.00 (Per User/Per Month) All Media - $125.00 (Per User/Per Month) | — | ||||||||||||||
More Pricing Information |
Avaya Experience Platform | MiVoice Office Application Suite (Mitel Application Suite) | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Performance & Compatibility of Online Events Software |
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Online Meetings / Events |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Avaya Experience Platform | MiVoice Office Application Suite (Mitel Application Suite) | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya Experience Platform | MiVoice Office Application Suite (Mitel Application Suite) | |
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Likelihood to Recommend | 8.7 (52 ratings) | 9.0 (8 ratings) |
Likelihood to Renew | 7.3 (12 ratings) | - (0 ratings) |
Usability | 8.2 (5 ratings) | - (0 ratings) |
Availability | 7.0 (1 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (4 ratings) | 8.8 (4 ratings) |
Implementation Rating | 8.2 (2 ratings) | - (0 ratings) |
Avaya Experience Platform | MiVoice Office Application Suite (Mitel Application Suite) | |
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Likelihood to Recommend | Avaya | Mitel Networks Corporation |
Pros | Avaya | Mitel Networks Corporation |
Cons | Avaya | Mitel Networks Corporation |
Likelihood to Renew | Avaya | Mitel Networks Corporation No answers on this topic |
Usability | Avaya | Mitel Networks Corporation No answers on this topic |
Support Rating | Avaya | Mitel Networks Corporation |
Implementation Rating | Avaya | Mitel Networks Corporation No answers on this topic |
Alternatives Considered | Avaya | Mitel Networks Corporation |
Return on Investment | Avaya | Mitel Networks Corporation |
ScreenShots |