What users are saying about
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Top Rated
48 Ratings
18 Ratings
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Score 7.1 out of 100

Hopin

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Top Rated
48 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Attribute Ratings

  • Hopin is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

Aventri (formerly etouches)

80%
6 Ratings
8.9

Hopin

89%
34 Ratings

Likelihood to Renew

Aventri (formerly etouches)

N/A
0 Ratings
7.9

Hopin

79%
2 Ratings

Usability

Aventri (formerly etouches)

N/A
0 Ratings
9.0

Hopin

90%
3 Ratings

Support Rating

8.0

Aventri (formerly etouches)

80%
2 Ratings
8.4

Hopin

84%
2 Ratings

Likelihood to Recommend

Aventri (formerly etouches)

eTouches seems to be well positioned to serve those needing event registration for small groups up to large conventions. Events with multiple sessions are very well organized and allows the planners to monitor registration and attendance with ease. One issue we have run into is the ability to give a discount to a specific registrant who signs up a group of individuals. We continue to work for a solution to this.
Bill Reger | TrustRadius Reviewer

Hopin

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
Anonymous | TrustRadius Reviewer

Pros

Aventri (formerly etouches)

  • Manages class size limits very well.
  • Provides information for hotel booking and transfers so that all this information is in one record.
  • Unlimited number of pages for the website is invaluable - we looked at other programs with only 4 pages for the website and that just isn't enough for our clients.
Fran Rickenbach | TrustRadius Reviewer

Hopin

  • Awesome for managing several sets of panelists
  • Very easy to manage event attendees
  • Love the chat functionality during the events, enabling the audience to connect with each other
  • Hugely simple for anyone with little tech knowledge to design and run an event
  • Cost effective for the volume of events we run, where we need scale and quality
  • Live streaming an event is also very well catered for
  • Branding across the platform is simple to implement
Will Miller | TrustRadius Reviewer

Cons

Aventri (formerly etouches)

  • Registration on the backend was confusing
  • Sometimes the code would break and take a while to fix (adding images, extra text)
  • Not intuitive for users
Adriana (Adri) Luna | TrustRadius Reviewer

Hopin

  • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
  • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
John Lawson | TrustRadius Reviewer

Pricing Details

Aventri (formerly etouches)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Aventri (formerly etouches) Editions & Modules

Additional Pricing Details

Hopin

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Hopin Editions & Modules

Edition
Starter$83.251
BusinessContact Sales
EnterpriseContact Sales
Growth$667.003
  1. per month
  2. none
  3. per month
Additional Pricing Details

Likelihood to Renew

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Hopin

Hopin 7.9
Based on 2 answers
We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
Nicholas Kouvatsos | TrustRadius Reviewer

Usability

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Hopin

Hopin 9.0
Based on 3 answers
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
Brian Burge | TrustRadius Reviewer

Support Rating

Aventri (formerly etouches)

Aventri (formerly etouches) 8.0
Based on 2 answers
I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.
Patrick Reilly, CMP | TrustRadius Reviewer

Hopin

Hopin 8.4
Based on 2 answers
For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
Matt Wasowski | TrustRadius Reviewer

Alternatives Considered

Aventri (formerly etouches)

We loved CVENT and DoubleDutch, but it was much easier to have all the modules we needed in one platform, which happened to be Aventri.
Megan Baak | TrustRadius Reviewer

Hopin

We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
Nathan Spencer | TrustRadius Reviewer

Return on Investment

Aventri (formerly etouches)

  • Much more thorough reporting than previous provider.
  • The ability for long term goal creation based on the objectives evaluated post conference.
Bill Reger | TrustRadius Reviewer

Hopin

  • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
  • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
Margaret Shaeffer | TrustRadius Reviewer

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