Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Recover
Score 8.9 out of 10
N/A
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A
Veeam Data Platform
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
Axcient x360RecoverVeeam Data Platform
Editions & Modules
No answers on this topic
Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
Axcient x360RecoverVeeam Data Platform
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
Axcient x360RecoverVeeam Data Platform
Considered Both Products
Axcient x360Recover
Chose Axcient x360Recover
The Axcient x360Recover has been a better solution than others for managing data recovery for multiple clients.
Chose Axcient x360Recover
We've been a Datto partner for many years. For the longest time, Datto was the "Gold Standard" for this type of Business Continuity and Data Recovery (BCDR) solutions. Since our partnership with Axcient, we have completely moved away from Datto... especially now that Datto is a …
Chose Axcient x360Recover
Axcient x360Recover has been a more reliable product and more competitively priced as well as provided better support than the Datto product line.
Chose Axcient x360Recover
Axcient x360Recover is a premium product and stacks up well compared to the competition. The value is amazing for all the features you receive.
Chose Axcient x360Recover
Axcient has the ability to back up both Linux and Windows and the ability to backup iSCSI attached volumes on servers. I have an environment with many servers that have direct attached iSCSI volumes mapped to them direct to the storage arrays. The other solutions do a fine job …
Veeam Data Platform

No answer on this topic

Top Pros
Top Cons
Features
Axcient x360RecoverVeeam Data Platform
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Axcient x360Recover
8.6
35 Ratings
6% above category average
Veeam Data Platform
9.1
269 Ratings
8% above category average
Universal recovery8.832 Ratings9.5227 Ratings
Instant recovery8.735 Ratings9.1243 Ratings
Recovery verification8.933 Ratings9.1233 Ratings
Business application protection8.933 Ratings9.1213 Ratings
Multiple backup destinations7.530 Ratings9.3252 Ratings
Incremental backup identification8.934 Ratings9.4257 Ratings
Backup to the cloud8.834 Ratings9.5171 Ratings
Deduplication and file compression8.530 Ratings9.3241 Ratings
Snapshots8.835 Ratings9.0222 Ratings
Flexible deployment9.135 Ratings8.9213 Ratings
Management dashboard8.235 Ratings7.522 Ratings
Platform support8.435 Ratings8.9225 Ratings
Retention options8.734 Ratings9.4230 Ratings
Encryption8.833 Ratings9.7205 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Axcient x360Recover
8.7
32 Ratings
3% above category average
Veeam Data Platform
-
Ratings
Continuous data protection8.926 Ratings00 Ratings
Replication9.130 Ratings00 Ratings
Operational reporting and analytics8.330 Ratings00 Ratings
Malware protection8.223 Ratings00 Ratings
Multi-location capabilities8.929 Ratings00 Ratings
Ransomware Recovery8.74 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Axcient x360Recover
8.8
35 Ratings
9% above category average
Veeam Data Platform
-
Ratings
Disaster Recovery Planning8.731 Ratings00 Ratings
Hot Sites8.926 Ratings00 Ratings
Disaster Recovery Testing8.934 Ratings00 Ratings
Automated Disaster Recovery8.528 Ratings00 Ratings
Best Alternatives
Axcient x360RecoverVeeam Data Platform
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 7.8 out of 10
Cove Data Protection
Cove Data Protection
Score 9.5 out of 10
Medium-sized Companies
Cove Data Protection
Cove Data Protection
Score 9.5 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Keepit
Keepit
Score 9.0 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360RecoverVeeam Data Platform
Likelihood to Recommend
9.9
(49 ratings)
9.3
(716 ratings)
Likelihood to Renew
9.1
(12 ratings)
8.8
(39 ratings)
Usability
7.3
(1 ratings)
10.0
(31 ratings)
Availability
-
(0 ratings)
8.9
(8 ratings)
Performance
1.0
(1 ratings)
8.2
(8 ratings)
Support Rating
1.0
(1 ratings)
10.0
(35 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
2.0
(1 ratings)
10.0
(23 ratings)
Configurability
-
(0 ratings)
8.2
(7 ratings)
Ease of integration
-
(0 ratings)
8.4
(8 ratings)
Product Scalability
-
(0 ratings)
7.9
(8 ratings)
Vendor post-sale
-
(0 ratings)
7.6
(7 ratings)
Vendor pre-sale
-
(0 ratings)
5.8
(8 ratings)
User Testimonials
Axcient x360RecoverVeeam Data Platform
Likelihood to Recommend
ConnectWise
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
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Veeam Software
Veeam Data Platform is best suited in environments that fall under its compatible applications, which it backs up. Any sized business could benefit. The ease of use and metrics are a breeze and the learning curve is low. However, if you're using hypervisors, products that have no support by Veeam Data Platform, then clearly wouldn't be a great fit. Their workaround for this by using OS level backups for baremetal deployments but increases the risk of failure when doing restores.
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Pros
ConnectWise
  • Setup and configuration is extremely easy.
  • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
  • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
  • The system documentation is concise and easy to use.
  • The support team is absolutely fantastic.
Read full review
Veeam Software
  • Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
  • Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
  • Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
  • Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
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Cons
ConnectWise
  • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
  • The only other ask would be to expand support to Linux operating systems.
Read full review
Veeam Software
  • A change to the interface for mounting then recovering individual files or folders feels clunky but it's the only complaint about the software. It works, the process just isn't as smooth as I'd like.
  • An inline product update from an update button rather than going to the Veeam page to download a new setup file would be pretty slick, not a deal breaker by any means though
  • It would be pretty neat to have an inline tech support data upload, provide a ticket number and have the support upload go directly to Veeam rather than taking that archive file and uploading it to the ticket via the web portal
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Likelihood to Renew
ConnectWise
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
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Veeam Software
I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
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Usability
ConnectWise
Easy to use and doesn't require a lot of training.
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Veeam Software
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
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Reliability and Availability
ConnectWise
No answers on this topic
Veeam Software
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
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Performance
ConnectWise
No answers on this topic
Veeam Software
To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.
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Support Rating
ConnectWise
Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
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Veeam Software
All support cases were solved in a timely manner and there was no unnecessary communication needed to get the answers that were needed to solve the issue. Also the mail communication after closing support cases id on point without too much nagging for feedback or reviews of the completed support tickets.
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In-Person Training
ConnectWise
No answers on this topic
Veeam Software
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
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Online Training
ConnectWise
No answers on this topic
Veeam Software
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
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Implementation Rating
ConnectWise
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
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Veeam Software
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform") Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
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Alternatives Considered
ConnectWise
Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
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Veeam Software
When I read the sentiments of professionals who work with data backup systems, I realized that everyone has good things to say about the functionality of Veeam. I do not hear many people praising other products the same way they do with Veeam. It feels like Veeam invests money into their product, and some of the other products I've seen demonstrated do not feel like they have the same level of investment.
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Scalability
ConnectWise
No answers on this topic
Veeam Software
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
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Return on Investment
ConnectWise
  • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
  • I can set it up and forget about it with reports and alerts
  • I recommend it to any client that requires a good solid backup solution;
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Veeam Software
  • We have been able quickly restore research data for our staff.
  • Users feel more secure about storing data on a server share as opposed to a keeping on their PC.
  • With the ease of being able to restore a VM, patching or updating software on a critical VM is not as stressful.
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ScreenShots

Veeam Data Platform Screenshots

Screenshot of the Veeam Data Platform dashboard that puts the spotlight on malware. It will also highlight threats, identify risks, and measure the security score of the environment in the Veeam Threat Center.Screenshot of where SharePoint items can be located and restored to the original or new SharePoint site, sent by e-mail or saved to the specified locationScreenshot of where the user can restore Microsoft SharePoint items in a couple of minutes.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.