What users are saying about
12 Ratings
12 Ratings
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Score 8.4 out of 100
5 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Axero

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Troop Messenger

[Troop Messenger is the] best internal messaging application for businesses of all kinds. Collaboration goes super fast and quick with Troop Messenger. Be it instant messaging, audio-video calling, sharing screen contents, or video conferencing. Team members can seamlessly get along with each other for exchanging productive work conversations.
Ramya jamanjyothi | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Axero
Troop Messenger
10.0
Mobile Access
Axero
Troop Messenger
10.0
Search
Axero
Troop Messenger
10.0

Communication

Axero
Troop Messenger
9.9
Chat
Axero
Troop Messenger
10.0
Notifications
Axero
Troop Messenger
10.0
Discussions
Axero
Troop Messenger
10.0
Internal knowledgebase
Axero
Troop Messenger
9.7

File Sharing & Management

Axero
Troop Messenger
9.9
Video files
Axero
Troop Messenger
10.0
Audio files
Axero
Troop Messenger
10.0
Access control
Axero
Troop Messenger
10.0
Advanced security features
Axero
Troop Messenger
9.7

Pros

Axero

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Troop Messenger

  • Jointly code helps two or more developers work on the same code. They can share the same code editor for writing and editing.
  • Any participant of the group call can add more participants to the ongoing group call.
  • Integrations that enable users to work on the apps within Troop Messenger.
  • Search filters help you find groups, text files, images, videos, and more in just one go.
Vrushanjali Thippabathula | TrustRadius Reviewer

Cons

Axero

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Troop Messenger

  • Lack of third-party integrations.
  • Rare app loading problem.
Anusha P | TrustRadius Reviewer

Likelihood to Renew

Axero

Axero 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Troop Messenger

No score
No answers yet
No answers on this topic

Usability

Axero

Axero 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Troop Messenger

No score
No answers yet
No answers on this topic

Reliability and Availability

Axero

Axero 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Troop Messenger

No score
No answers yet
No answers on this topic

Performance

Axero

Axero 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Troop Messenger

No score
No answers yet
No answers on this topic

Support Rating

Axero

Axero 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Troop Messenger

No score
No answers yet
No answers on this topic

Implementation Rating

Axero

Axero 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Troop Messenger

No score
No answers yet
No answers on this topic

Alternatives Considered

Axero

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Troop Messenger

Simply efficient and durable; it streamlines business perfectly.
Dinakar Gorti | TrustRadius Reviewer

Return on Investment

Axero

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Troop Messenger

  • For those looking to improve their work culture and productivity by bringing all teams onto a single interface.
  • I would suggest going with it. You will never regret your decision.
Ramya jamanjyothi | TrustRadius Reviewer

Screenshots

Pricing Details

Axero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Troop Messenger

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Axero
9.0
Troop Messenger
10.0

Likelihood to Renew

Axero
9.1
Troop Messenger

Usability

Axero
8.2
Troop Messenger

Reliability and Availability

Axero
9.1
Troop Messenger

Performance

Axero
9.1
Troop Messenger

Support Rating

Axero
9.0
Troop Messenger

Implementation Rating

Axero
9.1
Troop Messenger

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