Likelihood to Recommend Well suited: A tiny-mid sized company with no immediate plans of growing the volume of their data processing, that can afford long response times from support. Also it helps if you are not prone to put your hands on Linux and Spark configuration. In fact, it can make things go really faster if you also work with the bundle-in Jupyter. And, if you need to perform some diagnostics and / or administrative tasks, that's full of tools to find an understand the Root Cause. Ideal for non experts. Less appropriate: Big Data company, intense on demand cluster creation, mission critical, costs reduction, latest versions of libraries required, sophisticate customizations required.
Read full review Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
Read full review Pros Data is presented without interfering others (IT or other dept). Data is managed properly and is available for retrievable any time. Legacy use of CD/DVD and Pendrive are not required. Read full review Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine. Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me. Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite. Read full review Cons The only problem I have come across is when loading large volumes of data I sometimes get an error message, I assume this means something is corrupt from within. I would love a way for this to be resolved without having to start over. Read full review Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working. Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data. Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece. Read full review Likelihood to Renew I trust the product and service and am satisfied with the direction of the company
Read full review Usability Azure HDInsight is usable on the top of Azure Data Lake and gives us the benefit of analyzing large scale data workload in Hadoop. Usability and support from Microsoft are outstanding.
Read full review Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Read full review Support Rating Inexpert, isolated teams... not good for support an excessively complex platform. Lots of weeks or months for a complex problem troubleshoot. Many time lost stuck on MindTree, before the case was finally escalated with Microsoft!
Read full review My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Read full review Alternatives Considered At this time I have not used any other similar products... I am open to it but Azure HDInsight and its components really work well for our organization.
Read full review Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
Read full review Return on Investment ROI is of course there, as no legacy software for data presentation. No manual intervention for data retrieval. Data is available anywhere as requested. Read full review In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees. The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping. Read full review ScreenShots