Barracuda Cloud Archive (Sonian) vs Barracuda Message Archiver

Likelihood to Recommend

We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.

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Jay Glatt

Director of IT

GiumarraFood & Beverages, 201-500 employees

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For every company which is too big for MailStore. MailStore is much cheaper and easier...so mostly enough for 5 to 20 people companies. But for all bigger companies with 200 plus users it is the right solution. Please be sure, that it is not easy to get it running. But when it runs, it is mostly stable.

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Michael Bayer

System Administrator

WAREMA Renkhoff SEBuilding Materials, 1001-5000 employees

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Pros

Sonian search is rightly praised for ease of use, scale, performance and accuracy.
Sonian archive can be deployed rapidly without the need for costly professional service engagements.
Seamless process to import PST files into the archive.
Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function.

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Verified User

Employee in Product Management

Computer Software Company, 51-200 employees

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Archiving with journaling.
Search with WebClient.
Search with Add-In.
Stubbing.

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Michael Bayer

System Administrator

WAREMA Renkhoff SEBuilding Materials, 1001-5000 employees

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Cons

The displayed message area can be made larger

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Jay Glatt

Director of IT

GiumarraFood & Beverages, 201-500 employees

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In Archiving there should be a "Header only" download for users with offline stores.
Single sign-on in WebClient.
Single sign-on in Outlook Add-In.
More performance to the boxes.

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Michael Bayer

System Administrator

WAREMA Renkhoff SEBuilding Materials, 1001-5000 employees

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Usability

Barracuda Cloud Archive (Sonian) 9.1

Based on 1 answer

It performs as expected with no exceptions.

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Jay Glatt

Director of IT

GiumarraFood & Beverages, 201-500 employees

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Barracuda Message Archiver 6.4

Based on 1 answer

The product is good but for this specific product there are often some technical problems. Mostly support in Vienna can solve them soon. The development is very, very slow. I have asked for some changes. They gave the okay to make it with a feature request...but 3 years later there is still no code for my problems. Not even one feature request was done.

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Michael Bayer

System Administrator

WAREMA Renkhoff SEBuilding Materials, 1001-5000 employees

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Support Rating

Barracuda Cloud Archive (Sonian) 9.1

Based on 1 answer

We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.

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Jay Glatt

Director of IT

GiumarraFood & Beverages, 201-500 employees

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Barracuda Message Archiver 8.2

Based on 1 answer

The support in Vienna is very, very great. They are fast and can support almost all problems by themselves. Especially Mr. Michael Holzer is a very high specialist and you can ask him almost everything. Just write a mail to emeasupport and you will be sure, that some minutes or hours later you will get a kind and professional call.

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Michael Bayer

System Administrator

WAREMA Renkhoff SEBuilding Materials, 1001-5000 employees

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Alternatives Considered

Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin

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Verified User

Employee in Product Management

Computer Software Company, 51-200 employees

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For us it is important that it is stable. Because of this we thought it is a good idea to buy a clustered station. Barracuda can do this and we bought 2 1050 boxes and linked them. At the end the price was also okay...we also evaluated Symantec and at the end both were candidates but Barracuda made better price.

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Michael Bayer

System Administrator

WAREMA Renkhoff SEBuilding Materials, 1001-5000 employees

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Return on Investment

We saw a significant reduction in storage of email data that was previously stored in PST files on local machines.
We can archive data for longer periods, which drives retention and email data storage needs.
This product gives us quick access and support for eDiscovery requests from legal departments.

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Verified User

Employee in Product Management

Computer Software Company, 51-200 employees

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Long term archiving is good.
Integrating of many PSTs cost extra money for PST Enterprise. This should be included.

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Michael Bayer

System Administrator

WAREMA Renkhoff SEBuilding Materials, 1001-5000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No