Barracuda Impersonation Protection vs. IRONSCALES

I am not sure how I can put this any more clearly, until we deployed this product we were swamped by phishing and spear-phishing attacks. After testing the free version, I had all the info I needed to sell this to my boss; the product ID'd users and it started blocking attempts. I walked in with a stack of 60+ blocks and told my boss, "we need this." She agreed to pay for it and overnight our phishing and spear-phishing attempts dropped by 75%+. From where we were, to where we are now, with the AI learning our users and our environment, these attempts have dropped by 90-95%+. An amazing product.

When deploying to a client who is very sensitive to email routing disruptions like those that can occur by putting an email filter in front of the email server, IRONSCALES deployment is extremely simple. It hooks into the user's mailbox, and not only filters point forward but a number of days back.

Incentivized

• Capturing targeted phishing attacks
• Capturing spoofed addresses - emails purporting to be from the CEO but using a Gmail account.

Incentivized

• Small company's don't really benefit from the AI
• It would be great if some more rule intelligence could be added.

Incentivized

We've had the product for 2-years now, I am not going back to where I was when I wasn't using this.

Extremely easy to use. You can easily review and decide how to handle phishing email attacks.

Incentivized

until now, i haven't encountered any problem.

Incentivized

no delays seen.

Incentivized

Support from Barracuda, in all departments, has been exceptional. They are quick to respond, they are attentive and they have been courteous. I have nothing but the best things to say about their staff. My only issue is that their ticketing system needs to better identify a cloud user versus a physical hardware user.

It was "stupid easy" from the technical side.

We have been a long-standing customer of Barracuda Backups Cloud to Cloud and Main Backups so this was a logical extension of what we had already been doing and the positive results we had been receiving on the other products

Incentivized

Postini, Windows Defender (built into M365) & Trend Micro email security. Postini was purchased by Google and then went away. Trend Micro was very basic at the time I used it (many years ago) and utilized purely blacklisting tech but that was before the AI boom. Windows Defender is not as multi-tenant friendly.

Incentivized

It is 1 setting for your environment. so flexibility is low (but not necessary). I have not yet noticed any delays due to sentinel

Incentivized

• Reducing the risk of a user inadvertently responding to a malicious email

Incentivized

• Understanding its limitations with regards to cyber security education campaigns
• Rigid domain lists. Might be attributed to how we purchase through a distributor but if a client needs to add a monitored domain name, it must be requested instead of allowing me to do it myself.
• Unclear if there have ever been any outages or service disruptions. Since it is monitoring mailboxes and not routing email, there is no outage client side. This could be a benefit but it also means end users might be unprotected during an outage.

Incentivized