Likelihood to Recommend Works well for time reporting in the staffing world. Allows multiple resources to see time worked on specific projects. Lets managers also view time spent and approve those hours to ensure seamless invoicing to proper projects for time worked.
Read full review Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
Read full review Pros The user interface is much better than other VMS's (ie IQnavigator). Faster 'in effect' time. It is easy to create reports. Being able to jump into the other view points of different users is fantastic. Especially with manager timesheet approvals. Read full review Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit. Works on different digital devices including phones, tablets, and computers. Easily track your balances by looking at your account history. Delete requests you have already submitted. Read full review Cons Finding existing candidates who have profiles within Beeline Adding/removing/editing specific job categories to candidates - I often had to create two separate profiles for the same person when submitting them to different jobs within Beeline Beeline integration with third-party Applicant Tracking Systems (such as Bullhorn ATS) Read full review Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example). Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences. You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence. Read full review Likelihood to Renew Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
Read full review Usability I think Beeline is one of the best tools, I like
Fieldglass the best but beeline comes in a close 2nd. Beeline is easy to navigate around for most things, it is a little difficult to find some information however most of the time it is pretty easy and nice to use
Read full review While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
Read full review Reliability and Availability There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
Read full review Performance No issues reported by end users of slow or not loading pages.
Read full review Support Rating Happy with overall support from the representative. They do a great job!
Read full review Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
Read full review In-Person Training Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
Read full review Implementation Rating Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
Read full review Alternatives Considered Again, I didn't select Beeline, our clients did. But in comparing these products from a user perspective, I would rank Beeline about on par with the rest.
IQNavigator and
Fieldglass are probably the best ones, and Covendis is by far the worst. The rest are fairly similar, and all have many of the same issues. Most companies don't take the time (or the VMS doesn't allow them) to simplify the software for use. There are always a ton of unnecessary and unused features that are required to fill out, or require clicking through, and it honestly wastes a ton of time. I will say, though, that I have used
Fieldglass for more than one client, and it is the easiest, every time.
Read full review Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
Read full review Scalability Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
Read full review Return on Investment Accuracy is the biggest positive. Vision of project budget used. Status of project. Manager approval of hours worked. Seamless billing of invoices off time worked. Read full review It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage. Read full review ScreenShots