What users are saying about
3 Ratings
3 Ratings
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Score 8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Attribute Ratings

  • Peachworks, from Beyond is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Peachworks, from Beyond

90%
2 Ratings
8.0

Lavu

80%
3 Ratings

Support Rating

10.0

Peachworks, from Beyond

100%
2 Ratings

Lavu

N/A
0 Ratings

Likelihood to Recommend

Beyond (formerly Peachworks)

It is a great system. I love the functionality, the ease of operation, and the custom reports (my favorite part). We can set certain functions for the store levels, and more functions for the corporate level. Inventory controls and costs are almost immediately updated, with very little lag time. It is pricey, and when we signed up it was only done with a once a year payment. Other programs we pay monthly.
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Lavu

For a small company with little inventory, Lavu is a great simple POS system. For a larger company or a company where items are always changing, I would not recommend Lavu as more transactions increases room for error and ultimately takes away the time one doesn't have to figure out how to reconcile something. Customer service is not always able to fix the problem right away and can take months getting back to you on the reasoning behind a discrepancy in reports.
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Pros

Beyond (formerly Peachworks)

  • Easily add and track inventory items
  • Recipe management that allows for built-in costing and calorie / nutrition reporting that is often required by local, state and national regulations
  • Cloud based employee scheduling ensures that staffing levels are adequate, employees are happy and surprises are limited
  • Very easy to learn and train new employess
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Lavu

  • The Lavu system is incredibly easy to use in both front and back of house operations. The format of both sides is very intuitive.
  • Lavu makes it very easy to add real life application to teaching inventory control, schedule control, etc.
  • The fact that it is cloud based makes life much easier. I can make changes on the fly and they update very quickly.
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Cons

Beyond (formerly Peachworks)

  • Some custom reports can have errors in our register system is altered (time punch edits).
  • Exports can't be customized by font style or size, and must be done within Excel.
  • Cost. It is a big program, and we have Enterprise, plus six restaurant locations, so we have a lot of info on it.
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Lavu

  • Split check credit card transactions, seem to have issues with some of the checks not closing out properly or being charged correctly
  • Servers being allowed to run server summary even though they have unpaid checks (not supposed to happen)
  • Have had the system go out on a weekend and took 20 plus minutes to get back online
  • Calling the help desk on the weekend is a joke, takes 45 to 90 minutes to get help
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Pricing Details

Peachworks, from Beyond

Starting Price

Editions & Modules

Peachworks, from Beyond editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Lavu

    Starting Price

    $59 per month

    Editions & Modules

    Lavu editions and modules pricing
    EditionModules
    Starter$591
    Growth$1292
    Optimize$2793

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Support Rating

    Beyond (formerly Peachworks)

    We have a support representative, and whenever I've needed help customizing a report, or some numbers aren't coming through correctly, they are only one email away. It's very timely in response. They can view our system from the backside, and have fixed problems for me with integration or just a formula wrong in one of my custom reports.
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    Lavu

    No answers on this topic

    Alternatives Considered

    Beyond (formerly Peachworks)

    PeachWorks is far more comprehensive than TouchBistro. TouchBistro is more focused on allowing customers to take orders tableside. This is an important strategic initiative by many of our franchisee clients but we have found that the software is fairly limited beyond this functionality. TouchBistro does not integrate into the entire restaurant's operations so a restaurant must also purchase and install additional software.
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    Lavu

    Square has a simpler interface but lower quality reporting for accountants.
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    Return on Investment

    Beyond (formerly Peachworks)

    • On average, PeachWorks reduced food costs by 7% - a huge amount in the thin margin quick service food business
    • On average, PeachWorks reduced instances of under-staffing by 9 hours per week which we estimate is worth approximately $25,000 in additional revenue per year
    • On average, PeachWorks reduced back-office tasks and accounting by 2.2 hours per week which we estimate is worth approximately $14,300 in additional profits per year
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    Lavu

    • LAVU has fit perfectly into both the business and teaching usage areas for me. I feel I got an extra return on investment.
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