What users are saying about
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Top Rated
32 Ratings
42 Ratings

BigTime Software

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Top Rated
32 Ratings
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Score 8.2 out of 100
42 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

BigTime Software

The best use that we could give to this consulting tool would be the intention of streamlining and maximizing the workflow; [BigTime Software] allowing us to perform tasks simultaneously [and increases] the profitability of the service.

I can't imagine a scenario where someone could misuse this tool.
Tommy Parker | TrustRadius Reviewer

When I Work

I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
Sasha Brito | TrustRadius Reviewer

Pros

BigTime Software

  • Invoice Style and detail..Bigtime allows the user the ability to choose more of what you need to appear on your invoice with its window options.
  • Phase/Percentage Billing; ease of adding additional phases to a project mid-project; clearly identifying Retainers
  • Support Team- In particular Melissa D and Lina Z...Par Excellent on the Teams
  • WHIP/Reports/Review of Invoices just make the entire billing process a BREEZE has cut my time frame in half, a Incredible help in this Season of Remote Work Environment that we are adapting to.
Anonymous | TrustRadius Reviewer

When I Work

  • I love the way When I Work allows me to communicate with all my work colleagues in real time, I can have a fluid conversation that helps me to have better planning or data exchange. This communication from this platform is very stable and helps us to be more planned.
  • All work days are updated at every moment in the user panel, this helps us all to know the list of work hours, and which personnel must carry out their work at a specific time. This constant update helps us to avoid confusion in the schedules of each day.
  • Every time I make changes to my working day, any modification of the schedule or any exchange of the working day with one of my colleagues, my bosses receive an automatic notification, which helps them to keep track of who will work at each schedule.
Carmen Rodriguez | TrustRadius Reviewer

Cons

BigTime Software

  • I would like the platform to save information in its database of the clients with whom we perform any type of professional service.
  • I would also like to see the bank reconciliation option implemented.
  • Among the aspects that I do not like about this tool, [is] that its user interface is not so intuitive, which means that we have to open several tabs to find the information we are looking for.
Tommy Parker | TrustRadius Reviewer

When I Work

  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
Jayelynn Willman | TrustRadius Reviewer

Likelihood to Renew

BigTime Software

No score
No answers yet
No answers on this topic

When I Work

When I Work 10.0
Based on 1 answer
It's a powerful tool for employee management and intuitive to use.
AK Cyrway | TrustRadius Reviewer

Usability

BigTime Software

BigTime Software 7.3
Based on 1 answer
Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great!
Anonymous | TrustRadius Reviewer

When I Work

When I Work 9.0
Based on 1 answer
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
AK Cyrway | TrustRadius Reviewer

Support Rating

BigTime Software

BigTime Software 8.2
Based on 5 answers
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
Heather Brumbaugh | TrustRadius Reviewer

When I Work

When I Work 8.7
Based on 37 answers
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
Anonymous | TrustRadius Reviewer

Implementation Rating

BigTime Software

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.0
Based on 2 answers
Make certain your team knows how to turn off alerts and utilise the system.
AK Cyrway | TrustRadius Reviewer

Alternatives Considered

BigTime Software

While they have similar capabilities, our main reason for switching to BigTime Software was that Harvest could not reconcile expenses and labor hours into one budget line item, which threw off entire project budgets. In this regard, BigTime Software is more accurate and a much more powerful tool. While it's not as intuitive or aesthetically appealing, BigTime Software is a much better fit for our business.
Anonymous | TrustRadius Reviewer

When I Work

When I Work is the first program like this that I have used. I searched online and reviews were good, the price was good and ultimately we decided to give it a try. Prior to this I was manually scheduling and calculating everything. When I Work is simple to use and a great value for the tools it offers!
Amy Morgeson | TrustRadius Reviewer

Return on Investment

BigTime Software

  • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
  • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
Bobak Tehrany, P.E., PTOE | TrustRadius Reviewer

When I Work

  • No missed shifts: shifts that were listed and assigned in When I Work had a 100% attendance rate.
  • Saves time: rather than trying to track down where someone is or who is working a specific shift I just consult my When I Work scheduler dashboard and can find the answers to scheduling questions without having to go on a wild goose chase.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

BigTime Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

BigTime Software Editions & Modules

Edition
Express$101
Pro$401
Premier$301
  1. User per Month
Additional Pricing Details

When I Work

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

When I Work Editions & Modules

Additional Pricing Details

Add comparison