88 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 88 reviews and ratings
ClickUp
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Top Rated
469 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 469 reviews and ratings
Feature Set Ratings
- ClickUp ranks higher in 1 feature set: Project Management
Project Management

7.6
Bitrix24
76%
8.0
ClickUp
80%
ClickUp ranks higher in 11/14 features
ClickUp ranks higher in 11/14 features
Task Management

7.8
78%
19 Ratings
9.2
92%
155 Ratings
Gantt Charts

7.3
73%
15 Ratings
8.0
80%
99 Ratings
Scheduling

7.6
76%
16 Ratings
8.1
81%
104 Ratings
Workflow Automation

7.9
79%
16 Ratings
7.4
74%
96 Ratings
Mobile Access

7.4
74%
19 Ratings
7.9
79%
100 Ratings
Search

7.0
70%
17 Ratings
N/A
0 Ratings
Visual planning tools

8.0
80%
17 Ratings
N/A
0 Ratings
Resource Management

N/A
0 Ratings
7.4
74%
96 Ratings
Team Collaboration

N/A
0 Ratings
8.6
86%
147 Ratings
Support for Agile Methodology

N/A
0 Ratings
8.5
85%
87 Ratings
Support for Waterfall Methodology

N/A
0 Ratings
8.8
88%
77 Ratings
Document Management

N/A
0 Ratings
7.4
74%
135 Ratings
Email integration

N/A
0 Ratings
6.9
69%
83 Ratings
Timesheet Tracking

N/A
0 Ratings
7.9
79%
96 Ratings
Communication

7.6
Bitrix24
76%
ClickUp
Feature Set Not Supported
N/A
Bitrix24 ranks higher in 8/8 features
Bitrix24 ranks higher in 8/8 features
Chat

8.0
80%
19 Ratings
N/A
0 Ratings
Notifications

7.6
76%
19 Ratings
N/A
0 Ratings
Discussions

7.9
79%
18 Ratings
N/A
0 Ratings
Surveys

8.5
85%
13 Ratings
N/A
0 Ratings
Internal knowledgebase

7.3
73%
16 Ratings
N/A
0 Ratings
Integrates with GoToMeeting

7.3
73%
8 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts

7.1
71%
11 Ratings
N/A
0 Ratings
Integrates with Outlook

7.5
75%
10 Ratings
N/A
0 Ratings
File Sharing & Management

7.5
Bitrix24
75%
ClickUp
Feature Set Not Supported
N/A
Bitrix24 ranks higher in 8/8 features
Bitrix24 ranks higher in 8/8 features
Versioning

7.3
73%
16 Ratings
N/A
0 Ratings
Video files

7.3
73%
14 Ratings
N/A
0 Ratings
Audio files

7.0
70%
13 Ratings
N/A
0 Ratings
Document collaboration

8.0
80%
20 Ratings
N/A
0 Ratings
Access control

7.3
73%
18 Ratings
N/A
0 Ratings
Advanced security features

7.1
71%
16 Ratings
N/A
0 Ratings
Integrates with Google Drive

8.0
80%
15 Ratings
N/A
0 Ratings
Device sync

8.0
80%
16 Ratings
N/A
0 Ratings
Professional Services Automation

Bitrix24
Feature Set Not Supported
N/A
6.0
ClickUp
60%
ClickUp ranks higher in 1/1 features
ClickUp ranks higher in 1/1 features
Project & financial reporting

N/A
0 Ratings
6.0
60%
56 Ratings
Attribute Ratings
- ClickUp is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

7.6
Bitrix24
76%
20 Ratings
8.8
ClickUp
88%
155 Ratings
Likelihood to Renew

Bitrix24
N/A
0 Ratings
8.6
ClickUp
86%
7 Ratings
Usability

7.6
Bitrix24
76%
7 Ratings
9.0
ClickUp
90%
11 Ratings
Availability

Bitrix24
N/A
0 Ratings
8.6
ClickUp
86%
2 Ratings
Performance

Bitrix24
N/A
0 Ratings
5.9
ClickUp
59%
2 Ratings
Support Rating

7.7
Bitrix24
77%
7 Ratings
9.1
ClickUp
91%
57 Ratings
Online Training

Bitrix24
N/A
0 Ratings
9.1
ClickUp
91%
1 Rating
Implementation Rating

Bitrix24
N/A
0 Ratings
9.1
ClickUp
91%
1 Rating
Product Scalability

Bitrix24
N/A
0 Ratings
9.1
ClickUp
91%
2 Ratings
Likelihood to Recommend
Bitrix24
One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Digital Marketing Strategist
California SEO ProfessionalsMarketing and Advertising, 1-10 employees
ClickUp
We have found it to be excellent as a task manager. ClickUp's flexibility has let us configure the hierarchy the way that we want and likewise let us custom the functionality of the lists that we use. It is this flexibility that makes it super easy to use. For example, I want to set a knowledge base for our web tips, I had a picture in my head of how it would look and function and sure enough, I could achieve exactly what I wanted in ClickUp. Finally, we managed to get rid of our old time tracking system and integrate it with ClickUp tasks, the system let me create a comments field where I could display the bill date. Nothing complicated but it works really well and makes end-of-the-month checks and reporting quick and easy.

Verified User
Manager in Information Technology
Information Technology & Services Company, 1-10 employeesPros
Bitrix24
- Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
- The ability to write letters directly from the system with the help of a binding for working mail.
- The presence of an application for Android. This helps to get access anywhere.
Руководитель проектов
Web2win RussiaEvents Services, 1-10 employees
ClickUp
- Custom fields (using ClickUp's templates and creating your own custom fields).
- Tags (tagging people on tasks and subtasks).
- Automations (The automation feature is extremely helpful for list repeatability).
- Views (I only use List, Board, and Calendar).
- Dependencies (requiring different tasks to become before others).
COO (Chief Operations Officer)
Be Green ProConsumer Services, 11-50 employees
Cons
Bitrix24
- It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
- Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
- It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.

Verified User
C-Level Executive in Corporate
Human Resources Company, 1-10 employeesClickUp
- It took me awhile to figure out how to apply custom statuses to all new Spaces/Folders/Lists.
- It also took me awhile to figure out how to apply custom fields to all new Spaces/Folders/Lists.
- It would be nice if each task had a simple check box that could be used to mark it "Complete" with one click.

Verified User
Director in Other
Environmental Services Company, 1-10 employeesPricing Details
Bitrix24
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Bitrix24 Editions & Modules
On-premise Edition
Bitrix24.CRM | $1,341 |
---|---|
Business | Starting at $2,691 |
- none
SaaS Edition
Free | Free |
---|---|
Start+ | 14.402 |
CRM+ | 41.402 |
Project+ | 41.402 |
Standard | 59.402 |
Professional | 119.402 |
- none
- per month
Additional Pricing Details
—ClickUp
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month per seat
ClickUp Editions & Modules
Edition
Free | $0.00 |
---|---|
Unlimited | $9.00 ($5.00)2 |
Business | $19.00 ($12.00)2 |
Business Plus | $29.00 ($19.00)2 |
Enterprise | Contact Sales |
- none
- per member per month (annual contract pricing)
- none
Additional Pricing Details
—Likelihood to Renew
Bitrix24
No score
No answers yet
No answers on this topic
ClickUp
ClickUp 8.6
Based on 7 answers
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Key Account Manager
ADreamInformation Technology & Services, 11-50 employees
Usability
Bitrix24
Bitrix24 7.6
Based on 7 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
CEO
Sono SolutionsMedical Device, 1-10 employees
ClickUp
ClickUp 9.0
Based on 11 answers
It was easy to learn on my own. Great help functions. Just user friendly for anyone. I was able to create templates with ease. Enjoy the simplicity of this project management software and always tell others what we use. Keeps me on track with work as I am in and out of the software all day long!

Verified User
Administrative Assistant in Sales
Executive Office Company, 51-200 employeesReliability and Availability
Bitrix24
No score
No answers yet
No answers on this topic
ClickUp
ClickUp 8.6
Based on 2 answers
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Key Account Manager
ADreamInformation Technology & Services, 11-50 employees
Performance
Bitrix24
No score
No answers yet
No answers on this topic
ClickUp
ClickUp 5.9
Based on 2 answers
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.

Verified User
Account Manager in Professional Services
Marketing & Advertising Company, 1-10 employeesSupport Rating
Bitrix24
Bitrix24 7.7
Based on 7 answers
It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
Relocation Manager
Sketch StudiosFurniture, 11-50 employees
ClickUp
ClickUp 9.1
Based on 57 answers
I like how diligent ClickUp are in making sure you hear end-to-end updates on any features that are fixed/released that you have previously been involved in / conversed with them about. This gives a great sense of 'influence' over the direction of the tool - which everyone hops will evolve to meet more and more needs.ClickUp is a large company that has done well to scale human-based support to make users feel accommodated and cared for.
Digital Transformation Consultant
CompoundInformation Technology & Services, 11-50 employees
Online Training
Bitrix24
No score
No answers yet
No answers on this topic
ClickUp
ClickUp 9.1
Based on 1 answer
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Key Account Manager
ADreamInformation Technology & Services, 11-50 employees
Implementation Rating
Bitrix24
No score
No answers yet
No answers on this topic
ClickUp
ClickUp 9.1
Based on 1 answer
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
Key Account Manager
ADreamInformation Technology & Services, 11-50 employees
Alternatives Considered
Bitrix24
We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management

Verified User
C-Level Executive in Corporate
Sports Company, 1-10 employeesClickUp
My favorite one is lots of stickers and the whiteboard on the wall. It gives a clear picture of how the project goes and what needs to be done. And also it is fun. Yeah, in some way, ClickUp lacks fun.

Verified User
Employee in Information Technology
Design Company, 501-1000 employeesScalability
Bitrix24
No score
No answers yet
No answers on this topic
ClickUp
ClickUp 9.1
Based on 2 answers
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Key Account Manager
ADreamInformation Technology & Services, 11-50 employees
Return on Investment
Bitrix24
- It definitely has a positive impact as it helps with collaboration and improves data health.
- Overall it reduces time and speeds up the processes and helps achieve more in the less time.
- It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesClickUp
- It's a game changer for us. We have tried many tools and this is the one that got our whole team on board.
- We use ClickUp every day all day to manage just about everything we do.
- One downside is that ClickUp automations are expensive if you use more than the included allocation, and it does require automation at scale. So expensive that it was cheaper for us to automate from the outside by using the API. I wish they would correct this business issue.
CEO (Chief Executive Officer)
Good Returns GroupNon-profit Organization Management, 1-10 employees