What users are saying about
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60 Ratings
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Top Rated
143 Ratings

Bitrix24

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60 Ratings
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Score 7.9 out of 100

ClickUp

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Top Rated
143 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Sanjit Mandal | TrustRadius Reviewer

ClickUp

ClickUp is excellent; it has been very intense in project management, which has given us a constant follow-up of activities. It works very well, and we recognize when any project is deficient. It helps to have a lot of experience in the tasks.
Fabienne Blanc | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Bitrix24
7.5
ClickUp
8.6
Task Management
Bitrix24
7.9
ClickUp
9.6
Gantt Charts
Bitrix24
7.5
ClickUp
8.8
Scheduling
Bitrix24
7.3
ClickUp
8.7
Workflow Automation
Bitrix24
7.7
ClickUp
8.2
Mobile Access
Bitrix24
6.9
ClickUp
7.8
Search
Bitrix24
7.3
ClickUp
Visual planning tools
Bitrix24
7.7
ClickUp
Resource Management
Bitrix24
ClickUp
8.0
Team Collaboration
Bitrix24
ClickUp
8.9
Support for Agile Methodology
Bitrix24
ClickUp
9.1
Support for Waterfall Methodology
Bitrix24
ClickUp
8.8
Document Management
Bitrix24
ClickUp
8.5
Email integration
Bitrix24
ClickUp
8.8
Timesheet Tracking
Bitrix24
ClickUp
8.3

Communication

Bitrix24
7.6
ClickUp
Chat
Bitrix24
7.6
ClickUp
Notifications
Bitrix24
7.5
ClickUp
Discussions
Bitrix24
7.9
ClickUp
Surveys
Bitrix24
8.3
ClickUp
Internal knowledgebase
Bitrix24
7.5
ClickUp
Integrates with GoToMeeting
Bitrix24
7.0
ClickUp
Integrates with Gmail and Google Hangouts
Bitrix24
7.1
ClickUp
Integrates with Outlook
Bitrix24
7.4
ClickUp

File Sharing & Management

Bitrix24
7.6
ClickUp
Versioning
Bitrix24
7.5
ClickUp
Video files
Bitrix24
7.1
ClickUp
Audio files
Bitrix24
7.5
ClickUp
Document collaboration
Bitrix24
7.9
ClickUp
Access control
Bitrix24
7.6
ClickUp
Advanced security features
Bitrix24
7.3
ClickUp
Integrates with Google Drive
Bitrix24
7.9
ClickUp
Device sync
Bitrix24
8.0
ClickUp

Professional Services Automation

Bitrix24
ClickUp
8.0
Project & financial reporting
Bitrix24
ClickUp
8.0

Pros

Bitrix24

  • The internal HR manager in Bitrix24 does not allow us to create sufficiently structured graphical lists of all absences that each employee has taken during his career within the company, and of all accessibility requests by employees to access some limited functionalities within the service.
  • When it comes to group management work, it has been good to be able to identify elements within the service that remain oriented to business processes, such as the specialized area of web sales. Based on that, Bitrix24 is a good service to be able to manage business directly and to bring in leads on an ongoing basis, while still having positive results.
  • It is well known that despite being a sales and CRM service, Bitrix24 has enough features to be able to plan projects of different scopes. Each of the project setup operations that can be executed within the Bitrix24 platform are accurate, or at least seem better and more streamlined than with any other service we've had the opportunity to test.
  • Bitrix24 automates the execution of administrative dynamics to optimize the overall sales force level, thus leading to better level transactions within the sales modalities, and by integrating Bitrix24 with other sales services, it is possible to mobilize the documents of operations performed from one service to another.
  • It can also be used to increase the quality level of the technical support operations that our support staff manages, as it allows for reviews of each support session, in order to evaluate the technician in question who is talking to customers while he is working in real time.
  • In the case of managing crossover operations, we believe that Bitrix24 offers a good level of analysis for such crossovers, even when you need to work surprisingly with charts of various shapes that require a large number of crossovers. This information on graphs and reports coming from Bitrix24 is very easy to configure to match the technical formats or general aspects of any other CRM, without losing the quality of the work.
Susan Everett | TrustRadius Reviewer

ClickUp

  • This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
  • It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
  • It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
Judy Hellen | TrustRadius Reviewer

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Anonymous | TrustRadius Reviewer

ClickUp

  • List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
  • Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
  • Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
McKay Salisbury | TrustRadius Reviewer

Likelihood to Renew

Bitrix24

No score
No answers yet
No answers on this topic

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

Usability

Bitrix24

Bitrix24 7.7
Based on 10 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
Lee holter | TrustRadius Reviewer

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

Support Rating

Bitrix24

Bitrix24 7.7
Based on 10 answers
The support offered by Bitrix24 is quite good; they also have a help center on their website that explains in detail each section of the tool and in many cases they include videos that provide a lot of valuable information. Perhaps if they could improve their service time for tickets, development would be great.
Anonymous | TrustRadius Reviewer

ClickUp

ClickUp 9.2
Based on 53 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bitrix24

The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Oleg Galimov | TrustRadius Reviewer

ClickUp

We evaluated several project management software and compared features but at last we settled with Clickup. Reason being, ClickUp flaunts a machine learning capability which is essential in creating accurate and realistic estimates for projects. It fuels creativity and improves team productivity which results to getting projects delivered on schedule and getting more things done.
Mahmoud Farag | TrustRadius Reviewer

Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Anonymous | TrustRadius Reviewer

ClickUp

  • Has increased the project management performance
  • Has [allowed] us to organize day to day work in a better way thanks to its workload views
  • Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitrix24 Editions & Modules

On-premise Edition
Bitrix24.CRM$1,341
BusinessStarting at $2,691
    SaaS Edition
    FreeFree
    Start+14.402
    CRM+41.402
    Project+41.402
    Standard59.402
    Professional119.402
    1. per month
    Additional Pricing Details

    ClickUp

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    ClickUp Editions & Modules

    Edition
    Free$0.00
    Unlimited$9.00 ($5.00)2
    Business$19.00 ($9.00)2
    Enterprise$29.00 ($17.00)2
    1. per member per month (annual contract pricing)
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Bitrix24
    7.6
    ClickUp
    9.2

    Likelihood to Renew

    Bitrix24
    ClickUp
    9.0

    Usability

    Bitrix24
    7.7
    ClickUp
    9.0

    Support Rating

    Bitrix24
    7.7
    ClickUp
    9.2

    Add comparison