BlueSnap vs. MineralTree

Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average

Incentivized

If you are looking to save time on recording transactions. This has been a great time saver, all transactions are easily reconciled and they are automatically posted in Netsuite.

Incentivized

• Sufficiently good technical documentation.
• Good sandbox (though missing some features).
• Stable, works quite well.
• Continuously improving.
• Great webinars, information sharing.
• Economic.
• A company of people.

Incentivized

• Great Customer Service. Whenever there is an issue they are very responsive in helping with the issue.
• At the time it was cheaper than Bill.com for most of the same functionality.
• Integrated with QuickBooks relatively well.

Incentivized

• Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
• Reporting is robust but complicated.
• Having support staff on both coasts.

Incentivized

• We had some improvements that wanted to be made but so far over the 2 years with them they have made the updates we wanted.

Incentivized

Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.

Incentivized

It doesn't. Hands down Bill.com is a better platform that over time has only gotten better.

Incentivized

• Pro-Active Support Response.
• Seamless Integration with our CRM and other tools.
• Offering Multiple Payment Options to Customer leading to more conversions.

Incentivized

• Cost of AP.
• AmEx integration will allow us to accrue points on our card.

Incentivized