What users are saying about
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
133 Ratings
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

CMW Tracker

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
133 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Reporting & Analytics

    7.6

    Blueworks Live

    76%

    CMW Tracker

    Feature Set Not Supported
    N/A
    Blueworks Live ranks higher in 3/3 features

    Dashboards

    8.0
    80%
    14 Ratings
    N/A
    0 Ratings

    Standard reports

    8.0
    80%
    15 Ratings
    N/A
    0 Ratings

    Custom reports

    6.6
    66%
    13 Ratings
    N/A
    0 Ratings

    Process Engine

    7.8

    Blueworks Live

    78%

    CMW Tracker

    Feature Set Not Supported
    N/A
    Blueworks Live ranks higher in 8/8 features

    Process designer

    8.4
    84%
    16 Ratings
    N/A
    0 Ratings

    Process simulation

    7.6
    76%
    13 Ratings
    N/A
    0 Ratings

    Business rules engine

    7.8
    78%
    14 Ratings
    N/A
    0 Ratings

    SOA support

    8.4
    84%
    13 Ratings
    N/A
    0 Ratings

    Process player

    7.6
    76%
    14 Ratings
    N/A
    0 Ratings

    Support for modeling languages

    7.6
    76%
    15 Ratings
    N/A
    0 Ratings

    Form builder

    8.0
    80%
    13 Ratings
    N/A
    0 Ratings

    Model execution

    7.2
    72%
    13 Ratings
    N/A
    0 Ratings

    Collaboration

    7.3

    Blueworks Live

    73%

    CMW Tracker

    Feature Set Not Supported
    N/A
    Blueworks Live ranks higher in 1/1 features

    Social collaboration tools

    7.3
    73%
    16 Ratings
    N/A
    0 Ratings

    Content Management Capabilties

    8.5

    Blueworks Live

    85%

    CMW Tracker

    Feature Set Not Supported
    N/A
    Blueworks Live ranks higher in 1/1 features

    Content management

    8.5
    85%
    14 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • CMW Tracker is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.7

    Blueworks Live

    77%
    18 Ratings
    9.2

    CMW Tracker

    92%
    68 Ratings

    Likelihood to Renew

    Blueworks Live

    N/A
    0 Ratings
    9.1

    CMW Tracker

    91%
    1 Rating

    Usability

    Blueworks Live

    N/A
    0 Ratings
    9.1

    CMW Tracker

    91%
    3 Ratings

    Support Rating

    8.3

    Blueworks Live

    83%
    10 Ratings
    8.5

    CMW Tracker

    85%
    31 Ratings

    Likelihood to Recommend

    IBM

    It's hard to recommend a tool that does not follow the universal industry standard (BPMN2). Like Visio, it looks and feels like the standard is respected (shapes, naming convention, etc.) but Blueworks Live does not in fact follow any of it. It is a good tool for any company that is primarily looking at drawing diagrams (e.g., export them as images), as opposed to building live processes.
    Read full review

    CMW Lab

    Requiring zero technical knowledge is particularly useful for non-tech savvy users who can manage the
    full lifecycle of a corporate workflow within an intuitive graphical
    user interface panel. The system is built upon the concept of Role Based
    Access control and therefore provides only the required security
    permissions to each user. Another interesting feature which is worth
    mentioning is the delegation/approval functionality which allows a
    certain user role to complete a task only after relevant approval from a
    member of management (depending on the organization structure and
    assigned permissions). If you are struggling with your business process
    optimization and workflow automation strategy, you should definitely
    test this product.
    Integrating with other workflow management systems can be improved in the future to support more workflow management systems for migration.
    Read full review

    Pros

    IBM

    • Cloud based, hence quick and easy access without any installation requirement
    • Easy and intuitive, making modeling much easier
    • Visio import is one of the best in Blueworks
    • Low cost compared to some other tools in the market
    • User management is quite easy from an admin perspective
    Read full review

    CMW Lab

    • Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility.
    • Workflow automation in the cloud unifies tasks, documents and resources in real-time.
    • Integration with outlook makes it easy to manage workloads direct to the email.
    Read full review

    Cons

    IBM

    • In particular, we have had problems with the availability of the service because the platform frequently crashed.
    • Is not easy to pull some indicators.
    • We would like to be able to see a different interface, long ago with the same.
    • Payment process is not easy.
    Read full review

    CMW Lab

    • Smartphone App - The PC version is much better than the smartphone version and can be made more user-friendly by improving the UI.
    • Lack of offline mode functionality for workflow management.
    • Dashboards for reports and analytics can not be used on mobile which makes access to reports inconvenient.
    Read full review

    Pricing Details

    Blueworks Live

    Starting Price

    Editions & Modules

    Blueworks Live editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      CMW Tracker

      Starting Price

      Editions & Modules

      CMW Tracker editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional

        Additional Details

        Comindware Tracker is available for purchase on a per-user subscription plan.

        Likelihood to Renew

        IBM

        No answers on this topic

        CMW Lab

        Very likely.
        Read full review

        Usability

        IBM

        No answers on this topic

        CMW Lab

        You don't have to be from IT to get started and working on it. They have made it really simple from almost everybody to work on it. You get comfortable real quick as it is similar to Outlook. Max to max you won't take more than 2 weeks to get a hang of it
        Read full review

        Support Rating

        IBM

        I have gotten great response for the very few times I needed support.
        Read full review

        CMW Lab

        It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
        Read full review

        Alternatives Considered

        IBM

        To start an environment you don't need to have a data model well defined. You can start and then adapt your data model with different needs and degree of depth. It's very easy to produce effective documentation with less effort. Last but not least, to maintain all the stuff it's cheaper than other solutions.
        Read full review

        CMW Lab

        Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
        Read full review

        Return on Investment

        IBM

        • We spend less time searching through notes and messages trying to figure out which process we liked most, which worked best, etc
        • We can view processes and simulated processes in real time
        • It easy to share and collaborate with other team members and get their feedback
        Read full review

        CMW Lab

        • Comindware Tracker is versatile and can be used to automate common business processes.
        • Comindware Tracker offers process adjustments and visibility in real time.
        • Comindware Tracker anticipates the organization's document and data management in a unified way.
        • It provides analytical analysis as well as complex reports to help us run our business more efficiently.
        • It is ideal for the automation and execution of processes by classifying tasks.
        • Comindware Tracker helps in quick and easy simplification of operations.
        • Comindware Tracker improves the agility of routine activities.
        Read full review

        Screenshots

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