BMC Helix Remedyforce vs. CXMEngine by OvationCXM
BMC Helix Remedyforce vs. CXMEngine by OvationCXM
Product | Rating | Most Used By | Product Summary | Starting Price |
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BMC Helix Remedyforce | N/A | BMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management. | $67.90 per user/per month | |
CXMEngine | Mid-Size Companies (51-1,000 employees) | OvationCXM is a Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver customer experiences with complete visibility and precise control. | $99 per user |
BMC Helix Remedyforce | CXMEngine by OvationCXM | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | The above prices are where each packages starts. The Automated and Proactive packages have additional small per-customer fee. | ||||||||||||||
More Pricing Information |
BMC Helix Remedyforce | CXMEngine by OvationCXM | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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BMC Helix Remedyforce | CXMEngine by OvationCXM | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BMC Helix Remedyforce | CXMEngine by OvationCXM | |
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Likelihood to Recommend | 9.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (4 ratings) | - (0 ratings) |
Support Rating | 8.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.0 (1 ratings) | - (0 ratings) |
BMC Helix Remedyforce | CXMEngine by OvationCXM | |
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Likelihood to Recommend | BMC Software Inc. | OvationCXM No answers on this topic |
Pros | BMC Software Inc. | OvationCXM No answers on this topic |
Cons | BMC Software Inc. | OvationCXM No answers on this topic |
Likelihood to Renew | BMC Software Inc. | OvationCXM No answers on this topic |
Support Rating | BMC Software Inc. | OvationCXM No answers on this topic |
Implementation Rating | BMC Software Inc. | OvationCXM No answers on this topic |
Alternatives Considered | BMC Software Inc. | OvationCXM No answers on this topic |
Return on Investment | BMC Software Inc. | OvationCXM No answers on this topic |
ScreenShots | BMC Helix Remedyforce Screenshots |