What users are saying about
33 Ratings
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Score 7.5 out of 101
11 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

Brightcove

I don't think this applies to our use-case, but I would like to say that the support staff is helpful if the documentation is confusing
No photo available

Private Media Channel

I'm not sure what the average user is looking for, but I can imagine a number of scenarios for which the platform offers a very flexible hosting service for a variety of users, with plenty of bells and whistles, for a reasonable costs that can protect content while offering a good interface between the publisher and their viewers.
Charles H. Green profile photo

Feature Rating Comparison

Video Marketing

Brightcove
7.0
Private Media Channel
Video personalization
Brightcove
7.0
Private Media Channel
Video SEO
Brightcove
7.0
Private Media Channel

Video Security

Brightcove
9.0
Private Media Channel
Video access controls
Brightcove
9.0
Private Media Channel
User management
Brightcove
9.0
Private Media Channel
Video link sharing
Brightcove
9.0
Private Media Channel
Internal video
Brightcove
9.0
Private Media Channel
External video
Brightcove
9.0
Private Media Channel

Video Player

Brightcove
8.0
Private Media Channel
Player customization
Brightcove
9.0
Private Media Channel
Embedded videos
Brightcove
7.0
Private Media Channel
Video quality / Bandwidth controls
Brightcove
8.0
Private Media Channel
Mobile compatibility
Brightcove
8.0
Private Media Channel

Video Analytics

Brightcove
8.0
Private Media Channel
Per viewer tracking
Brightcove
8.0
Private Media Channel
Per video tracking
Brightcove
8.0
Private Media Channel
Video analytics dashboard
Brightcove
8.0
Private Media Channel

Video Hosting, Management & Storage

Brightcove
8.0
Private Media Channel
On-Demand video
Brightcove
8.0
Private Media Channel
Video upload & format support
Brightcove
8.0
Private Media Channel
Video library / File management
Brightcove
8.0
Private Media Channel
Video portal
Brightcove
8.0
Private Media Channel

Pros

Brightcove

  • Allows you to easily view and edit video clips
  • Allows you to easily insert video tags and key descriptions and summaries of the content being previewed
  • The accessability of the videos within Brightcove make it very easy for one to go back, locate and edit
No photo available

Private Media Channel

  • Niche customer support is second to none. They are always there when we need help
  • The high quality video streaming is accessable world wide without the need to download software. Which is very important in our industry.
  • The ability to combine video with attachments and secure encryption sets Niche apart.
Tyler Theslof profile photo

Cons

Brightcove

  • I would like to be able to video my video in the selected player prior to publishing the link
  • I would like to be able to download video files from Brightcove
No photo available

Private Media Channel

  • More analytical information on the viewers.
  • White label chat that is embedded along with the video player.
  • More options to customize the length and width of the player for videos on demand.
J.C. O'Neill profile photo

Likelihood to Renew

Brightcove

Brightcove 9.0
Based on 14 answers
As of yet, we have no reason to change. Brightcove is doing what they should and we have not found a better product.
Scott Gale profile photo

Private Media Channel

Private Media Channel 9.1
Based on 2 answers
Because 10 is considered the best rating. Niche Video Media gives good service.
J.C. O'Neill profile photo

Usability

Brightcove

Brightcove 9.0
Based on 1 answer
Very usable! I don't see any major flaws
No photo available

Private Media Channel

Private Media Channel 9.1
Based on 1 answer
Because 10 is the best.
J.C. O'Neill profile photo

Support

Brightcove

Brightcove 8.0
Based on 1 answer
The support is great and has always answered my questions to a satisfactory level, usually within one business day
No photo available

Private Media Channel

Private Media Channel 8.8
Based on 3 answers
Because 10 is the best.
J.C. O'Neill profile photo

Online Training

Brightcove

No score
No answers yet
No answers on this topic

Private Media Channel

Private Media Channel 9.1
Based on 1 answer
It was direct and personal, aimed at solving the immediate task at hand while instructing me how the channel as a whole works in the process.
Adriana West profile photo

Implementation

Brightcove

No score
No answers yet
No answers on this topic

Private Media Channel

Private Media Channel 9.1
Based on 1 answer
No, the support at Niche Video Media was very helpful during set up.
J.C. O'Neill profile photo

Alternatives Considered

Brightcove

We looked hard at Kaltura and thought it was a good product. We were attracted to being able to download a version of the video from the player. In test we had technical questions concerning captions and languages and could not get adequate answers with many attempts. Over time this became very frustrating and we stayed with Brightcove. Kaltura still interests me and we may take another look in the future.
Scott Gale profile photo

Private Media Channel

Wistia and Vimeo simply provide hosting services, not a "channel" where my users can privately consume my content and interact with it as an extension of my website. In essense, I would have to extend my website to provide this functionality and simply place my videos hosted with them on the new pages I needed to build. This came with a full-fledged end user site I simply attached to my website.Brightcove simply wanted WAY too much money for the same functionality/capability.
Adriana West profile photo

Return on Investment

Brightcove

  • Better customer service, for sure.
  • Support
  • Training
Samantha Brady profile photo

Private Media Channel

  • I have experienced better customer service for end users.
  • Distraction free end users (monetary result does not apply in this channel).
No photo available

Pricing Details

Brightcove

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Private Media Channel

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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