What users are saying about
21 Ratings
2 Ratings
21 Ratings
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Score 9 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

BrightLocal

If you are a local business owner or marketing agency catering to local businesses, BrightLocal is a must have software. It has everything you need to track your local marketing efforts and to identify opportunities to make improvements, all at a very reasonable price point. You can also create nice looking reports to send to clients which are simple to create.
Gary Shouldis | TrustRadius Reviewer

Silktide

Silktide [Compliance] is a fantastic product, and works well in any environment where web page accessibility is a concern. We trust what Silktide offers in the scans of our web sites, and notifying our users on what changes need to occur. Further, Silktide explains what should be changed in simple easy to understand language. Any user, regardless of skill level, can understand the suggestions offered by Silktide.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

SEO

BrightLocal
6.6
Silktide
Keyword analysis
BrightLocal
7.0
Silktide
Backlink management
BrightLocal
4.0
Silktide
SERP ranking tracking
BrightLocal
7.5
Silktide
Page grader
BrightLocal
7.5
Silktide
Competitive analysis
BrightLocal
7.5
Silktide
Site audit / diagnostics
BrightLocal
9.7
Silktide
Site recommendations
BrightLocal
6.6
Silktide
Task management
BrightLocal
3.1
Silktide

SEO Channels

BrightLocal
8.5
Silktide
Local SEO
BrightLocal
8.5
Silktide
Social SEO
BrightLocal
7.9
Silktide
Mobile SEO
BrightLocal
10.0
Silktide
Global SEO
BrightLocal
7.7
Silktide

SEO Platform & Account Management

BrightLocal
9.2
Silktide
Multi-domain support
BrightLocal
8.5
Silktide
Integration with web analytics tools
BrightLocal
10.0
Silktide

Pros

BrightLocal

  • When we use BrightLocal's citation building service, I know that we're getting quality citations done right. Their staff will email you with any questions and always double check the information before creating inaccurate citations.
  • I love that BrightLocal is very quick about making changes when requested. For example, if we can't find a city on the drop-down list, you can chat them and they'll add it. Or if a report is pulling incorrectly, they'll re-run it within a reasonable timeframe.
  • BrightLocal has a lot of different reports that are easy to send to your clients. You can even add them to a web-viewable dashboard so that your client can simply bookmark a link and view their reports when they please.
Sarah Nelson | TrustRadius Reviewer

Silktide

  • Ease of use
  • Easy to understand
  • Great training
Anonymous | TrustRadius Reviewer

Cons

BrightLocal

  • Up and down rankings were not always right on with the local search, but only off by one or two spots
  • It felt like it was only used for local SEO, and I know there are more features, just never got to them.
  • Didn't seem useful for every single client in the way Ahrefs or Spyfu did
Jordan Comstock | TrustRadius Reviewer

Silktide

No answers on this topic

Support Rating

BrightLocal

BrightLocal 7.5
Based on 4 answers
Although their customer support has always contacted me, they have not always been helpful. Many times I've had reports or information disappear with them telling me they had no record of it, even when I had reports that the information was in there. There are times when their system did have bugs and the support was able to help me there. Overall, the support staff is there but they cannot always do much and need to wait for their development team to get back to them which often takes a long time.
Anonymous | TrustRadius Reviewer

Silktide

No score
No answers yet
No answers on this topic

Alternatives Considered

BrightLocal

The price was cheaper at BrightLocal, although I have had to pay extra for things, but I like the flexibility that an al cart type program brings. I would say that Synup is easier to use and much simpler. Yext is more expensive and requires constant enrollment, but maybe the most comprehensive.
Tina Hettich Sorensen | TrustRadius Reviewer

Silktide

Siteimprove may work for companies or organizations that have more complex needs. However, I believe most business will be much happier with Silktide [Compliance] due to its ease of use. Siteimproved offered way more than what we needed, and was also much more expensive. Silktide had the perfect balance of price and features.
Anonymous | TrustRadius Reviewer

Return on Investment

BrightLocal

  • BrightLocal's ranking reports have helped us better serve our clients' SEO needs, especially local SEO.
  • Reporting is nicely accomplished with their online client report dashboards.
  • Negative: some of their software defects are glaringly obvious take forever to fix, creating a number of awkward moments when we talk our clients through their reports.
Tim Colling | TrustRadius Reviewer

Silktide

  • Continuing our commitment towards Accessibility
  • Clients can easily understand changes
  • As a manager, playing "bad cop" is no longer needed because Silktide does it for us
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

BrightLocal

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BrightLocal Editions & Modules

Edition
Single Business$291
Multi Business$491
SEO Pro$791
Just Reviews$81
  1. per month
Additional Pricing Details
BrightLocal offers custom enterprise plans for businesses with more than 100 locations: https://www.brightlocal.com/enterprise-packages/.

Silktide

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Silktide Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

BrightLocal
8.5
Silktide
10.0

Support Rating

BrightLocal
7.5
Silktide

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