What users are saying about
39 Ratings
6 Ratings
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100

Feature Set Ratings

    SEO

    6.7

    BrightLocal

    67%

    Silktide

    Feature Set Not Supported
    N/A
    BrightLocal ranks higher in 8/8 features

    Keyword analysis

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Backlink management

    4.0
    40%
    5 Ratings
    N/A
    0 Ratings

    SERP ranking tracking

    7.5
    75%
    11 Ratings
    N/A
    0 Ratings

    Page grader

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Competitive analysis

    7.5
    75%
    11 Ratings
    N/A
    0 Ratings

    Site audit / diagnostics

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Site recommendations

    6.6
    66%
    4 Ratings
    N/A
    0 Ratings

    Task management

    3.1
    31%
    6 Ratings
    N/A
    0 Ratings

    SEO Channels

    8.5

    BrightLocal

    85%

    Silktide

    Feature Set Not Supported
    N/A
    BrightLocal ranks higher in 4/4 features

    Local SEO

    8.5
    85%
    13 Ratings
    N/A
    0 Ratings

    Social SEO

    7.9
    79%
    6 Ratings
    N/A
    0 Ratings

    Mobile SEO

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Global SEO

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    SEO Platform & Account Management

    9.2

    BrightLocal

    92%

    Silktide

    Feature Set Not Supported
    N/A
    BrightLocal ranks higher in 2/2 features

    Multi-domain support

    8.5
    85%
    9 Ratings
    N/A
    0 Ratings

    Integration with web analytics tools

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Silktide is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.5

    BrightLocal

    85%
    14 Ratings
    10.0

    Silktide

    100%
    3 Ratings

    Support Rating

    7.5

    BrightLocal

    75%
    4 Ratings

    Silktide

    N/A
    0 Ratings

    Likelihood to Recommend

    BrightLocal

    If you are a local business owner or marketing agency catering to local businesses, BrightLocal is a must have software. It has everything you need to track your local marketing efforts and to identify opportunities to make improvements, all at a very reasonable price point. You can also create nice looking reports to send to clients which are simple to create.
    Read full review

    Silktide

    It is an outstanding resource for creating accessible websites or else to improve on accessibility for websites your organization already has. Although the price is a bit high, it is worth the investment. The user interface of this software has a good design, is not complicated to adopt, and has resources that help to understand the importance of accessibility in websites.
    Read full review

    Pros

    BrightLocal

    • When we use BrightLocal's citation building service, I know that we're getting quality citations done right. Their staff will email you with any questions and always double check the information before creating inaccurate citations.
    • I love that BrightLocal is very quick about making changes when requested. For example, if we can't find a city on the drop-down list, you can chat them and they'll add it. Or if a report is pulling incorrectly, they'll re-run it within a reasonable timeframe.
    • BrightLocal has a lot of different reports that are easy to send to your clients. You can even add them to a web-viewable dashboard so that your client can simply bookmark a link and view their reports when they please.
    Read full review

    Silktide

    • Ease of use
    • Easy to understand
    • Great training
    Read full review

    Cons

    BrightLocal

    • Up and down rankings were not always right on with the local search, but only off by one or two spots
    • It felt like it was only used for local SEO, and I know there are more features, just never got to them.
    • Didn't seem useful for every single client in the way Ahrefs or Spyfu did
    Read full review

    Silktide

    • The ability to buy more page ranges on larger sites would be great
    • The speed test would benefit from integration to Google's Lighthouse testing
    • SEO rank checking could be broader
    Read full review

    Pricing Details

    BrightLocal

    Starting Price

    $29 per month

    Editions & Modules

    BrightLocal editions and modules pricing
    EditionModules
    Single Business Plan291
    Multi Business Plan492
    SEO Pro Plan793
    Just Reviews Plan84

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    BrightLocal offers custom enterprise plans for businesses with more than 100 locations.

    Silktide

    Starting Price

    Editions & Modules

    Silktide editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      BrightLocal

      Although their customer support has always contacted me, they have not always been helpful. Many times I've had reports or information disappear with them telling me they had no record of it, even when I had reports that the information was in there. There are times when their system did have bugs and the support was able to help me there. Overall, the support staff is there but they cannot always do much and need to wait for their development team to get back to them which often takes a long time.
      Read full review

      Silktide

      No answers on this topic

      Alternatives Considered

      BrightLocal

      Thryv reached out to me about 3 weeks before signing up with BrightLocal. While all of their features were impressive, there were only about 3 features that I would have used. Thryv wanted $200 per month for their service, which I found to be way overpriced for what I was wanting to use it for. I selected BrightLocal because it had the features I wanted at a lower price and then add ons. After using BrightLocal for a week and speaking with Becki, a customer service executive, I have discovered more features that I would use on BrightLocal than on Thryv.
      Read full review

      Silktide

      It is essential to meet all accessibility standards on every website to make them suitable for all types of users that browse them. This is something that Silktide has proven to be instrumental in.
      Read full review

      Return on Investment

      BrightLocal

      • BrightLocal's ranking reports have helped us better serve our clients' SEO needs, especially local SEO.
      • Reporting is nicely accomplished with their online client report dashboards.
      • Negative: some of their software defects are glaringly obvious take forever to fix, creating a number of awkward moments when we talk our clients through their reports.
      Read full review

      Silktide

      • Continuing our commitment towards Accessibility
      • Clients can easily understand changes
      • As a manager, playing "bad cop" is no longer needed because Silktide does it for us
      Read full review

      Screenshots

      Add comparison