Likelihood to Recommend Brokermint is suited for a small brokerage or a franchise, maybe 200 agents or less because it has great functionality and simple agent screens, i.e. dashboard. Especially simple teams or solo agents will benefit from it, because they are able to navigate smoothly and you can pick up the functions very quickly, without much tech knowledge. Over 200 agents, it would need to be more robust and integrate transaction management, accounting, commission tracking, agent team tracking, percentage of cap, etc. The more detailed software, the less likely agents are going to use it correctly, i.e. more employee support and troubleshooting. Agents are not very patient and they don't like to have any obstacles when they learn how to do anything. Brokers have to consider the caliber of agents they attract.
Read full review Sage is not at all well suited for small companies who want an agile, nimble setup for quick moving situations and mobile use. These type of companies should look elsewhere such as a SaaS offering from another vendor. In addition Sage is very expensive both in its initial outlay and ongoing support. Medium and larger sized companies benefit from a Sage install much more than the smaller constructor. Having the modules all work in unison is important when a company is of a certain size as is having the long tenured support structure. In addition Sage requires the terminals services setup to use it remotely and the larger companies are more likely to have the infrastructure and support for that type of setup
Read full review Pros Very Simple 4 step process when creating a new transaction Easy capture of documents and communications (email and text) Smooth audit flow - Love auditing as the transaction progresses so I can coach agents Commission Income calculation and tracking Multiple ways of backing up closed transactions Read full review There are a lot of ways to drill down into information. The ability to run inquiries that can be easily exported into Excel is incredibly useful. The help desk is very helpful. There are multiple ways to get a hold of someone and it is extremely useful. The knowledgebase articles are very helpful and provide a lot of great detail. Read full review Cons A better selection of statuses A true white label Faster support Read full review Lack of data validation and controls Extremely limited report configuration without significant customization Too many arbitrary limits like vendor name that forced partial names into the address Very outdated UI Very siloed forcing users to open different applications for different functions Read full review Usability Sage is somewhat easy to use as far as its simplicity, however, when I first started using it I really wished there were more training materials available. As I did research to figure out what resources were there to learn how to use the paid software, all I found were courses you have to pay for. In my personal opinion, I don't think you should have to pay to learn how to use a software you bought.
Read full review Support Rating I would say that our admin would give this a pretty high setting. Anytime there are issues, they are quick to contact Brokermint and get fixes out to us as soon as possible, but I have not personally had any issues that haven't been fixable on my own.
Read full review They have a very quick, responsive team that assists. They also have great higher-level engineers who assist in more complicated matters and all in all, you need a support team that is quick to respond when you are in the middle of business crises.
Read full review Alternatives Considered Brokermint is best for smaller brokerages which are growing their full-time staff. It is simple, easy to use, less frustrating than most, and will please agents because the interface is logical and well thought out.
SkySlope is more for very large brokerages, which need algorithmic multi-phasic functions. Great for large teams, with multiple types of agents, support staff, and administrators.
Read full review We currently have Sage in place which handles the majority of our business needs on the back end, but compared to some others that are on the market like Builder Trend, it does lack the client facing side of the house. To make it a better product, a client facing portal would be best so they can be up to date.
Read full review Return on Investment Helps us better organize as agents Helps with audits Helps with check listing everything Sometimes hard to know what to do; slight learning curve Read full review The accounting functions (AP, AR, GL) are mature so it does a great job with core financials. The reports are flexible so it does a good job of providing flexibility in report writing. The application is written for a workgroup so multiple people can use it at the same time. The transaction detail is strong so that a transaction can be rolled back if necessary. Read full review ScreenShots