Candid GuideStar vs. GoFundMe Charity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Candid GuideStar
Score 9.6 out of 10
N/A
GuideStar by Candid offers GuideStar Pro for updated nonprofit data for research and other purposes, supporting data matching and validation, mailing list creation and generation, grant writing and eligibility validation, and integration of nonprofit data into existing customer or outreach data sets.N/A
GoFundMe Charity
Score 8.7 out of 10
N/A
GoFundMe acquired CrowdRise in 2017 and offers it now offers GoFundMe Charity, based on the former product, a fundraising platform emphasizing the needs of non-profit organizations rather than individuals.N/A
Pricing
Candid GuideStarGoFundMe Charity
Editions & Modules
No answers on this topic
Free
1.9% + 0.30 processing fees
per transaction
Flex
3% platform fees/2.2% + 0.30 transaction fees
per transaction
Offerings
Pricing Offerings
Candid GuideStarGoFundMe Charity
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Candid GuideStarGoFundMe Charity
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Candid GuideStarGoFundMe Charity
Small Businesses

No answers on this topic

OneCause
OneCause
Score 9.2 out of 10
Medium-sized Companies
Snowflake
Snowflake
Score 9.0 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Snowflake
Snowflake
Score 9.0 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Candid GuideStarGoFundMe Charity
Likelihood to Recommend
10.0
(3 ratings)
8.8
(3 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.4
(2 ratings)
6.9
(3 ratings)
User Testimonials
Candid GuideStarGoFundMe Charity
Likelihood to Recommend
Candid.org
It is just my go-to for any information I need on a potential client as I work in the non-profit consulting space and need to better understand my prospects. As a former nonprofit exec, I valued what we could share on the site as a gold seal for others to learn about our worthiness to invest.
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GoFundMe
GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.
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Pros
Candid.org
  • Identifying information from funder 990s
  • Gives credence to transparency claims
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GoFundMe
  • Peer-to-peer fundraising
  • Fundraising pages
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Cons
Candid.org
  • Most 990s are typically a few years behind.
  • Organization profiles are only as complete as the organization makes them.
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GoFundMe
  • Need a clearer picture of your campaign status, especially around publishing (making it live).
  • Processing rates are not horrible but not great either - If we used our own processor our fees would be cut in half.
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Usability
Candid.org
No answers on this topic
GoFundMe
GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.
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Support Rating
Candid.org
Any support I've ever had to get from them was quick and professional. Their online guides/help docs are also easy to read.
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GoFundMe
Crowdrise has been great with their customer support. They have always been helpful and available. They also have several resources on their website that has been useful to other areas of our non-profit. Their relatability has been positive for us and has made us feel taken care of and considered.
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Alternatives Considered
Candid.org
I have always used Guidestar as my go-to not only when I was a non-profit executive and wanted to ensure we remained worthy of their rating but also now as a non-profit consultant where I need to understand my current and potential partners across financials, key contacts, board members, etc.
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GoFundMe
Since GFM was selected for us I can't give the rationale behind that. However, I do think that Qgiv and Salsa are more internally user-friendly and provide at least the same amount of functionality. That being said, the other two (I think) require CRMs to use whereas GFM can just integrate with others, making it a better choice for one-off campaigning.
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Return on Investment
Candid.org
  • More informed grant proposals.
  • Able to easily and efficiently complete grant research.
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GoFundMe
  • Brought in new donors from outside our solicitation area.
  • Appeals to younger audiences.
  • Great way to include client testimonials and stories.
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