Castlight Health vs. Employee Navigator

Castlight Health is best used when you have a wide organization (living all across the US) and you don't have the margin on your small/medium team to look into all the different offerings nationwide. We use them primarily to assist with employee health benefits across our whole organization and it has been a breeze

Incentivized

We are very pleased with the change to [Employee Navigator] as it offers more what we needed. It's very customizable and has many features that can be added or taken away depending on business needs. I'd only say it would be less appropriate for a business quite smaller than ours who needed very little in comparison.

Incentivized

• Ease of use
• Customer Service (for questions and help)
• Professional and Effective Platform

Incentivized

• Time off requests. These are easy to perform and track as an employee and user.
• Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy.
• Manager reporting. Managers can easily see reports on employee time off and make decisions based on that.

Incentivized

• Find ways to get our team more engaged in the system
• In person rep meetings
• Create an app

Incentivized

• It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
• Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
• Having a broker in the middle is both good and bad.

Incentivized

So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.

Incentivized

We have used Asure in the past (direct competition). We have found the friendliness of Castlight Health to be better and the use of the website and benefit options are all better at Castlight Health. I am always open to shop around to find the best option for our company and I feel like we have found that with Castlight Health.

Incentivized

Most of the systems I've used for HRIS systems have been part of the payroll system. What stands out with Employee Navigator is the ability to key your benefit changes into one place, and all vendors are notified of the updates -- no more logging on to three or more sites to make an address change to an employee.

Incentivized

• We have spent way less time on health benefits (less than 10 hours this year)
• Our team is able to reach out directly for assistance
• Employee retention with better benefits

Incentivized

• We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently
• We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator

Incentivized