What users are saying about
44 Ratings
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Top Rated
145 Ratings
44 Ratings
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Score 8.5 out of 100

Greenhouse

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Top Rated
145 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

CATS ATS

I don't know how appropriate it'd be for large organizations with very large recruiting teams - cost per license might not make sense after a certain point. For small/medium sized businesses, it's absolutely worth a look. It's very affordable, super-easy to use, highly configurable, and set up is an breeze. Knowledge base is decent, and support is generally OK, though it's not necessarily a strength. The product team is engaged with the user community to crowdsource suggestions for updates/improvements and allows users to vote on others ideas that are appealing. Search functionality is solid and documents are instantly indexed as far as I can tell - I've never noticed any delay. It'll push postings out to various free job boards and you can customize to push out to pay boards as well. It will integrate to certain HRIS packages, so if that's of interest, making sure yours is on the supported list would be important. Data backup is super easy and would likely make changing to another ATS down the road pretty simple if the need arises.
Randall Kooistra | TrustRadius Reviewer

Greenhouse

Greenhouse works best for companies using Job Management where one Job Req. can be used to fill multiple open positions, but job demographics are not used to differentiate between these positions. If you are using Position Management where each open position represents a separate Job Req. and headcount, the lack of robust reporting and integrations may become a hurdle in achieving maximum automation during system integrations, mainly with an HRIS.
Monika Ganeva | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

CATS ATS
8.3
Greenhouse
8.5
Job Requisition Management
CATS ATS
8.0
Greenhouse
8.6
Company Website Posting
CATS ATS
8.0
Greenhouse
8.8
Publish to Social Media
CATS ATS
10.0
Greenhouse
8.3
Job Search Site Posting
CATS ATS
10.0
Greenhouse
8.6
Customized Application Form
CATS ATS
10.0
Greenhouse
8.8
Resume Management
CATS ATS
10.0
Greenhouse
8.2
Duplicate Candidate Prevention
CATS ATS
7.5
Greenhouse
8.1
Candidate Search
CATS ATS
8.0
Greenhouse
8.5
Applicant Tracking
CATS ATS
8.0
Greenhouse
9.2
Collaboration
CATS ATS
7.0
Greenhouse
9.1
Task Creation and Delegation
CATS ATS
10.0
Greenhouse
8.4
Email Templates
CATS ATS
10.0
Greenhouse
8.3
User Permissions
CATS ATS
7.0
Greenhouse
8.6
Notifications and Alerts
CATS ATS
4.0
Greenhouse
8.4
Reporting
CATS ATS
7.0
Greenhouse
7.6

Pros

CATS ATS

  • Custom fields for all entities of any data type let's you track what you care about. Also customizable workflow with triggers can save a ton of time in automating processes and also ensuring steps aren't missed/established processes and protocols are adhered to.
  • Support is extremely responsive, knowledgeable and committed to resolving any issue.
  • Integrations with LinkedIn, job boards etc. is a big time saver and helps bring it all to one place.
Anonymous | TrustRadius Reviewer

Greenhouse

  • Greenhouse job listings look neat and are very user-friendly. As an applicant, I always appreciated that Greenhouse job listings looked uniform, contained all the information I needed, and made applications simple. This is helpful on the other side of the hiring process too.
  • I really like the dashboard. It's clean and makes it super easy to make referrals, see upcoming interviews, and view/share jobs.
  • The interview scorecards are great. Thorough without taking too much time to fill out, and strikes the right balance of structure (yes/no questions, number ratings, etc.) and open-endedness (short answers).
Anonymous | TrustRadius Reviewer

Cons

CATS ATS

  • Reporting has improved over the years but could still be better. It is what I would call "semi-customizable" in terms of what I can generate a report on, but would like full customization capability.
  • Mobile access is OK but not slick. Usually I don't need mobile access but every once in a while I'm out somewhere, need to grab something out of CATS and I can get it but I think there's a good opportunity to make it better.
Dave Murry | TrustRadius Reviewer

Greenhouse

  • Once I submitted a Scorecard for a candidate after an interview, I had a hard time finding that scorecard again in order to make an edit. I would like to have an option to view scorecard written by me on my dashboard.
  • I wish the software's setup provided more of a structure to help small companies that may not have a fully cooked HR department yet with guidance and guidelines on how to conduct a thorough candidate review and a bias free interview. There are other HR/recruiting software out there that helps its customers by providing best practices in performance reviews and recruiting that are reflected in the tools design and functionality.
  • Great product but minimal support past sales and onboarding and the high cost can be a hard sell for small companies.
Paula X. Smith | TrustRadius Reviewer

Likelihood to Renew

CATS ATS

CATS ATS 8.4
Based on 10 answers
Our company has been using it and enjoying the benefits for a few years now. Its a perfect system for our end goal of finding the best candidate effectively and being able to track and write reports on our progress.
Caitlin Hostetter | TrustRadius Reviewer

Greenhouse

Greenhouse 10.0
Based on 1 answer
Best tool I have used for this purpose
Jonathan Baird | TrustRadius Reviewer

Usability

CATS ATS

CATS ATS 2.7
Based on 1 answer
not recruiter friendly. workflow is not good
Anonymous | TrustRadius Reviewer

Greenhouse

No score
No answers yet
No answers on this topic

Support Rating

CATS ATS

CATS ATS 4.5
Based on 1 answer
I've had mixed results with asking for support. Sometimes they gave a quick answer and sometimes my emails were never responded to. Some responses were a single word.
Bill Branstetter | TrustRadius Reviewer

Greenhouse

Greenhouse 8.5
Based on 28 answers
I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
Anonymous | TrustRadius Reviewer

Implementation Rating

CATS ATS

CATS ATS 9.1
Based on 1 answer
This is an incredibly easy system to implement. There is no hardware or software required, it's entirely SaaS based. Compared to other systems I've implemented, it's breathtaking. Customization can all be done directly in the tool, there is no need for any involvement of consultants and most of the information you cannot figure out intuitively is covered in the knowledge base
Randall Kooistra | TrustRadius Reviewer

Greenhouse

No score
No answers yet
No answers on this topic

Alternatives Considered

CATS ATS

I find CATS ATS easier to use then Salesforce, on the recruitment side. It's hard to create pipelines like you can in CATS ATS. I, however, have used other customized ATS using Microsoft Access. I have used HRConnect which was developed by a firm I worked for using MS Access. It which was a great tracking and reporting tool. It logged calls out, calls in, length of calls, job orders, candidate submissions and tracked all the status automatically.
Ashley Thompson | TrustRadius Reviewer

Greenhouse

According to the pricing and on a team review we get to know that the teams are more compatible and find greenhouse more adequate software than any other . Some more modifications like business centric recruitment process must be added to enhance the features , rest the software is doing really good and one should go for it.
Raveena Thakur | TrustRadius Reviewer

Return on Investment

CATS ATS

  • We were able to reduce the amount of time we spent posting to various job boards by more than 75%.
  • We were able to reduce the time it takes to find, engage, submit and ultimately hire candidates.
  • We were able to recoup the entire cost of the tool within less than 2 months.
LeQuay Marsh, MHCS, TAS, ECRE | TrustRadius Reviewer

Greenhouse

  • I work at a fast-growing PR agency and we are always hiring for positions. It's often difficult to find good candidates for our niche field, and employee referrals are often the best way to get good candidates that fit within our culture. This makes it much easier to refer employees, especially when there are so many open positions.
Tanner Walters | TrustRadius Reviewer

Screenshots

Pricing Details

CATS ATS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CATS ATS Editions & Modules

Edition
Monthly Pro Plan$991
Annual Pro Plan$691
  1. per user, per month
Additional Pricing Details
Please visit the CATS pricing page to compare plans and features

Greenhouse

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Greenhouse Editions & Modules

Additional Pricing Details
For more information about pricing, please visit www.greenhouse.io/pricing.

Rating Summary

Likelihood to Recommend

CATS ATS
8.0
Greenhouse
8.5

Likelihood to Renew

CATS ATS
8.4
Greenhouse
10.0

Usability

CATS ATS
2.7
Greenhouse

Reliability and Availability

CATS ATS
9.1
Greenhouse

Performance

CATS ATS
5.9
Greenhouse

Support Rating

CATS ATS
4.5
Greenhouse
8.5

Implementation Rating

CATS ATS
9.1
Greenhouse

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