What users are saying about
5 Ratings
36 Ratings
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Score 6.4 out of 100
5 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Cheetah Messaging

I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
Anonymous | TrustRadius Reviewer

Vbout

To Automate your social media presence by bulk scheduling content.Create multiple drip email marketing campaigns to support different marketing promotion initiatives.Visualize your marketing funnel.Learn what is your best referral traffic source per each initiative (for example, I learned that Quora was bringing us highly qualified leads).Create lead scores and start qualifying your prospects.Create multiple landing pages to promote your product to different audiences.
Ksenia Newton | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Cheetah Messaging
6.1
Vbout
9.0
WYSIWYG email editor
Cheetah Messaging
6.0
Vbout
8.4
Dynamic content
Cheetah Messaging
7.0
Vbout
10.0
Ability to test dynamic content
Cheetah Messaging
7.0
Vbout
10.0
Landing pages
Cheetah Messaging
4.0
Vbout
10.0
A/B testing
Cheetah Messaging
6.0
Vbout
9.5
Mobile optimization
Cheetah Messaging
5.0
Vbout
5.8
Email deliverability reporting
Cheetah Messaging
8.0
Vbout
9.5
List management
Cheetah Messaging
7.0
Vbout
9.0
Triggered drip sequences
Cheetah Messaging
5.0
Vbout
8.4

Reporting & Analytics

Cheetah Messaging
3.7
Vbout
9.5
Dashboards
Cheetah Messaging
4.0
Vbout
10.0
Standard reports
Cheetah Messaging
4.0
Vbout
9.0
Custom reports
Cheetah Messaging
3.0
Vbout
9.5

Lead Management

Cheetah Messaging
Vbout
8.4
Lead nurturing
Cheetah Messaging
Vbout
9.5
Lead scoring and grading
Cheetah Messaging
Vbout
7.9
Data quality management
Cheetah Messaging
Vbout
7.0
Automated sales alerts and tasks
Cheetah Messaging
Vbout
9.0

Campaign Management

Cheetah Messaging
Vbout
10.0
Calendaring
Cheetah Messaging
Vbout
10.0

Social Media Marketing

Cheetah Messaging
Vbout
9.7
Social sharing and campaigns
Cheetah Messaging
Vbout
9.5
Social profile integration
Cheetah Messaging
Vbout
10.0

Platform & Infrastructure

Cheetah Messaging
Vbout
8.6
API
Cheetah Messaging
Vbout
8.4
Customizability
Cheetah Messaging
Vbout
9.0
Integration with Salesforce.com
Cheetah Messaging
Vbout
8.4

Pros

Cheetah Messaging

  • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
  • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
  • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
Duncan Hernandez | TrustRadius Reviewer

Vbout

  • Panel statistics integrating data from all features in Vbout so you have a 360 degree understanding of your marketing execution
  • Landing pages very easy to build with beautiful format
  • Contact profiling based on demographic and interactions
  • Managing landings and webhooks with powerful CTA based on visitor behaviour
  • Extensive roadmap with exciting features to come
Salvador Arauzo | TrustRadius Reviewer

Cons

Cheetah Messaging

  • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
Anonymous | TrustRadius Reviewer

Vbout

  • Lead generation form styling for users with a limited knowledge of Java.
Ksenia Newton | TrustRadius Reviewer

Likelihood to Renew

Cheetah Messaging

Cheetah Messaging 7.6
Based on 3 answers
As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
Anonymous | TrustRadius Reviewer

Vbout

Vbout 10.0
Based on 1 answer
The better relation quality / features / pricing in the market
Salvador Arauzo | TrustRadius Reviewer

Usability

Cheetah Messaging

Cheetah Messaging 4.0
Based on 1 answer
CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
Anonymous | TrustRadius Reviewer

Vbout

No score
No answers yet
No answers on this topic

Support Rating

Cheetah Messaging

Cheetah Messaging 2.0
Based on 2 answers
Account reps have a quick response time but a very slow resolution time. Because account reps do not have technical knowledge, there is a long long lead time between flagging a problem and tech team resolution.
Anonymous | TrustRadius Reviewer

Vbout

No score
No answers yet
No answers on this topic

Alternatives Considered

Cheetah Messaging

If we are comparing apples to apples for just sending emails, all the tools were about the same. Upload a list, code email, send email. For that they are all pretty much the same. The thing that brings Cheetahmail down is the support. The support is not bad but because they are in a different country it makes it tough to fix issues in a timely manner.
Anonymous | TrustRadius Reviewer

Vbout

It's VERY easy to use - drag & drop interface, not bulky.Excellent live chat & a phone customer support! Much cheaper than its competitors.Multifunctional (and has more functions and applications within than Marketo)Lots of templates ready to use.Very straightforward with tips popping up when needed. Creating drip campaigns has never been easier.Social media bulk upload (very useful!)
Ksenia Newton | TrustRadius Reviewer

Return on Investment

Cheetah Messaging

  • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
  • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
Anonymous | TrustRadius Reviewer

Vbout

  • Great effort to design first journeys. Later knowledge increases and you can make a lot of tests and changes in your process very quickly
  • Very efficient, dynamic CTAs helping us to generate messages based on customer interest
  • Some concepts of filtering are difficult to understand on Vbout's Journey bulider, so we had to make a lot effort to get our conditions on Journey's processes
Salvador Arauzo | TrustRadius Reviewer

Screenshots

Pricing Details

Cheetah Messaging

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Vbout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cheetah Messaging
4.0
Vbout
9.5

Likelihood to Renew

Cheetah Messaging
7.6
Vbout
10.0

Usability

Cheetah Messaging
4.0
Vbout

Support Rating

Cheetah Messaging
2.0
Vbout

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