Emburse Chrome River vs. Fetch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emburse Chrome River
Score 8.0 out of 10
N/A
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.N/A
Fetch
Score 10.0 out of 10
Small Businesses (1-50 employees)
Fetch aims to provide small businesses with an easy and efficient way to reimburse employees for out of pocket expenses. Employees submit expenses using the Fetch mobile app and admins can view, approve and pay those expenses directly through the web app. The vendor says Fetch was built with one thing in mind -- getting employees paid back fast without any added burden on the admins approving the expenses. The vendor’s value proposition is that the sleek mobile app combined with…
$9.95
per active user
Pricing
Emburse Chrome RiverFetch
Editions & Modules
No answers on this topic
Team
$9.95
per active user
Offerings
Pricing Offerings
Emburse Chrome RiverFetch
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.
More Pricing Information
Features
Emburse Chrome RiverFetch
Expense Management
Comparison of Expense Management features of Product A and Product B
Emburse Chrome River
8.8
3 Ratings
10% above category average
Fetch
-
Ratings
Employee Expense Reporting8.73 Ratings00 Ratings
Corporate Card Reconciliation9.03 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Emburse Chrome River
8.0
3 Ratings
1% below category average
Fetch
-
Ratings
Customizable Approval Policies8.33 Ratings00 Ratings
Financial Document Management5.01 Ratings00 Ratings
Payment Status Tracking9.03 Ratings00 Ratings
Payment Audit Trail9.02 Ratings00 Ratings
Duplicate Bill Detection8.33 Ratings00 Ratings
Advanced OCR8.52 Ratings00 Ratings
Electronic Funds Transfer8.01 Ratings00 Ratings
Best Alternatives
Emburse Chrome RiverFetch
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Medium-sized Companies
BILL Spend & Expense
BILL Spend & Expense
Score 9.0 out of 10
BILL Spend & Expense
BILL Spend & Expense
Score 9.0 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.5 out of 10
Webexpenses
Webexpenses
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Emburse Chrome RiverFetch
Likelihood to Recommend
8.5
(123 ratings)
9.0
(4 ratings)
Likelihood to Renew
9.5
(18 ratings)
-
(0 ratings)
Usability
9.0
(107 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(113 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.4
(7 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
6.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Emburse Chrome RiverFetch
Likelihood to Recommend
Emburse
The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute.
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Shoeboxed
We use Fetch alongside our website that's built on WordPress. We have some databases set up on our site that pull from Fetch folders, and in some other places on the site, we simply link to files we have stored on our server through Fetch. There is nothing fancy about Fetch—it just gets the job done!
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Pros
Emburse
  • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
  • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
  • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
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Shoeboxed
  • Consistency: Fetch gives our employees a single portal to enter expenses, avoiding email confusion and lost paperwork.
  • Clarity: Fetch allowed us to set up departments with one single 'approver'. This way employees would submit expenses and their boss would get a notification reminding them to review pending expenses.
  • Support: It was easy to communicate with humans at Fetch and they were able to help us with questions we had.
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Cons
Emburse
  • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
  • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
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Shoeboxed
  • Multi-currency - you can only submit expenses in USD and pay them back in USD. That hasn't been a problem yet, but I guess we'll have to ask employees to do their own conversion if they submit a non-USD receipt.
  • Needs to have employees install the iPhone or Android app
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Likelihood to Renew
Emburse
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
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Shoeboxed
No answers on this topic
Usability
Emburse
I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
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Shoeboxed
No answers on this topic
Reliability and Availability
Emburse
The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
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Shoeboxed
No answers on this topic
Performance
Emburse
System runs normal pretty much all the time. Does not slow any other systems down.
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Shoeboxed
No answers on this topic
Support Rating
Emburse
This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River.
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Shoeboxed
No answers on this topic
Online Training
Emburse
The software is very user friendly, so the online training was easy to pickup for everyone.
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Shoeboxed
No answers on this topic
Implementation Rating
Emburse
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
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Shoeboxed
No answers on this topic
Alternatives Considered
Emburse
It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
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Shoeboxed
In my previous role our company used Concur. Compared to Concur, Fetch is far simpler and easier to implement for a smaller organization like ours.
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Scalability
Emburse
It's very easy software to design to your needs.
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Shoeboxed
No answers on this topic
Return on Investment
Emburse
  • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
  • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
  • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
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Shoeboxed
  • Fetch saves us time while working on our website.
  • The low cost of Fetch saves on our overall budget.
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ScreenShots

Emburse Chrome River Screenshots

Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

Fetch Screenshots

Screenshot of View, approve and pay expenses in Fetch's user-friendly admin dashboardScreenshot of Know exactly how much money you're owed and when it's in your bank accountScreenshot of Customize your company's expense categoriesScreenshot of Message through the app for easy expense clarificationScreenshot of Easily track mileage and apply your company's mileage reimbursement rate