Cin7 vs. Cleo Integration Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cin7
Score 7.2 out of 10
N/A
Cin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.
$295
per month
Cleo Integration Cloud
Score 8.5 out of 10
N/A
Cleo Integration Cloud is a framework providing data integration between disparate systems and people within and across organizations.N/A
Pricing
Cin7Cleo Integration Cloud
Editions & Modules
Ecommerce
$295
per month
Wholesale
$295
per month
Multichannel
$450
per month
Ecommerce Plus
$495
per month
Wholesale Plus
$495
per month
Multichannel Plus
$650
per month
No answers on this topic
Offerings
Pricing Offerings
Cin7Cleo Integration Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Best Alternatives
Cin7Cleo Integration Cloud
Small Businesses
Webgility
Webgility
Score 9.7 out of 10

No answers on this topic

Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.3 out of 10
Anypoint Platform
Anypoint Platform
Score 8.3 out of 10
Enterprises

No answers on this topic

TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cin7Cleo Integration Cloud
Likelihood to Recommend
7.8
(2 ratings)
9.5
(4 ratings)
Support Rating
8.9
(2 ratings)
9.0
(2 ratings)
User Testimonials
Cin7Cleo Integration Cloud
Likelihood to Recommend
Cin7
Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
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Cleo
CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.
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Pros
Cin7
  • Powerful reporting that can be customized to fit your needs.
  • Tons of integrations that help you get up and running quickly.
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Cleo
  • A great platform perfectly integrated with the rest of the company's software.
  • Detailed design with simple and easy access from anywhere to our information.
  • Multi-location and multi-device access.
  • We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
  • Cleo integration is in charge of technical maintenance and updates.
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Cons
Cin7
  • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
  • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
  • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
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Cleo
  • A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
  • A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
  • Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.
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Support Rating
Cin7
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
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Cleo
Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
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Alternatives Considered
Cin7
As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
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Cleo
Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
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Return on Investment
Cin7
  • Improved inventory accuracy across all channels.
  • Sales gains from always showing products as in stock.
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Cleo
  • We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
  • We have saved a ton of money by reducing chargebacks for missing ASNs for example
  • We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.
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