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46 Ratings
17 Ratings
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Score 8.4 out of 100

Cisco Headset 700 Series

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46 Ratings
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Score 9.2 out of 100

Attribute Ratings

  • Cisco Headset 700 Series is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.6

Cisco Headset 500 Series

86%
12 Ratings
9.3

Cisco Headset 700 Series

93%
34 Ratings

Likelihood to Renew

Cisco Headset 500 Series

N/A
0 Ratings
9.1

Cisco Headset 700 Series

91%
1 Rating

Support Rating

6.8

Cisco Headset 500 Series

68%
2 Ratings
7.3

Cisco Headset 700 Series

73%
2 Ratings

Likelihood to Recommend

Cisco Headset 500 Series

The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.
Pratham Radadiya | TrustRadius Reviewer

Cisco Headset 700 Series

Cisco Headset 700 is well suited for professionals who do remote interaction with customers and clients on a daily basis. This device helps them provide top-notch sound quality, great noise cancellation, security and great compatibility with large set of devices. Superior noise cancellation and compatibility is important specially in an open workplace where many co-workers are speaking and the resulting noise causes lack of focus. Additionally, given its decent battery life and quick-charge feature, it can be used for over 20 hours which is a desirable.It is not very appropriate for professionals for whom, calling or remote interaction is not a very necessary part of the job. In such cases, if they use the Headset rarely and don't care too much about quality and security, there are other cheaper alternatives.
Anonymous | TrustRadius Reviewer

Pros

Cisco Headset 500 Series

  • Wireless (562) Some are wired but I have wireless.
  • Clear
  • Audiophile quality
  • Long battery life allows me to get through my entire day on a single charge.
Anonymous | TrustRadius Reviewer

Cisco Headset 700 Series

  • In crowded environments, very clean and clear communication can be provided for both the person using the headset and the other party with the noise-canceling mechanisms.
  • Smart Sensor Technology (Mute When You Remove Headphones) is a nice feature in my opinion.
  • More importantly, it has over 15 hours of talk time. Battery life is very good.
Abdurrahim Ayar | TrustRadius Reviewer

Cons

Cisco Headset 500 Series

  • Firm connection with the charging cradle ( for 561 headsets).
  • Solid build like their competition or the 700 headset.
  • Braille on the controls for the visually impaired.
Anonymous | TrustRadius Reviewer

Cisco Headset 700 Series

  • Bluetooth connection - sometimes takes 1-2 times to connect properly.
  • Receiving multiple calls - sometimes when I am on Webex and receive a call, it disconnects or when I decline the call, it loses the Webex connectivity.
  • Disconnecting multiple devices using - when I disconnect my phone from it, it will lose connection from my laptop as well.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Headset 500 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Headset 700 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Cisco Headset 500 Series

Cisco Headset 500 Series 6.8
Based on 2 answers
Too expensive and too uncomfortable for extended periods of use. This headset was good quality and good mics/speakers, but in the end they were roughly the same as the cheaper headsets from the other vendors. So it was not really a win like I normally see with Cisco products, but I guess you cant win them all!
Joshua Baever | TrustRadius Reviewer

Cisco Headset 700 Series

Cisco Headset 700 Series 7.3
Based on 2 answers
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
Joshua Baever | TrustRadius Reviewer

Alternatives Considered

Cisco Headset 500 Series

The devices work well, match our existing phones and look professional as well as operate with quality. Solid product, no issues. Price is a bit higher, but a solid product for the price. We tried a variety of units, but wanted to consolidate brands and models for documentation and training purposes.
Mike Narumiya | TrustRadius Reviewer

Cisco Headset 700 Series

Key advantages for the Cisco Headset 700 series include simplicity of connections (no special adapter cables needed), long battery life, and general performance for the price point. Integration with the rest of Cisco's Webex eco-system (the Webex app, and Webex Control Hub) hold promise for future enhancements. Areas for improvement include feature management apps that do not depend on a smartphone, and replaceable earpads.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Headset 500 Series

  • Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
  • Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
  • Lightweight comfort is really ideal for long calls.
Anonymous | TrustRadius Reviewer

Cisco Headset 700 Series

  • I was provided with the headphones, but my back is not hurting anymore; before I was using heavy headphones.
  • Due to the battery life we are able to have long collaborative meetings.
  • The quality of the product means that the battery is healthy after 2 years.
Anonymous | TrustRadius Reviewer

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