24 Ratings
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Score 9.7 out of 100
10 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 is much more than just IP telephony, it is a complete collaboration solution that I recommend for scenarios with up to 1000 users and up to 2500 registered devices. Everything is virtualized on the UCS server. The BR 6000 meets any type of demand and is easy to install and configure on the network. We started to reduce the costs of communications infrastructure and maintenance expenses. The main features we use are IP telephony, video conferencing, and messaging. Licenses were purchased on demand according to the growth and expansion of personnel and devices.
Felipe Santos | TrustRadius Reviewer

Evolve IP - IP Phone Systems

I would leave it at the "?" rating because what can you rate them? 1 is too high. The only way they'd be "ok" is if:1. Your company isn't growing and your users never leave the company.2. You don't have to call support or make edits to the admin portal.3. Don't need reporting.4. Only use a physical phone to make/receive calls.5. Do not plan to use a softphone or call center system.6. Enjoy systems or people that frustrate you.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Business Edition 6000 (BE6000)
8.0
Evolve IP - IP Phone Systems
5.0
Hosted PBX
Cisco Business Edition 6000 (BE6000)
8.6
Evolve IP - IP Phone Systems
7.0
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 6000 (BE6000)
8.1
Evolve IP - IP Phone Systems
6.0
User templates
Cisco Business Edition 6000 (BE6000)
7.7
Evolve IP - IP Phone Systems
5.0
Call reports
Cisco Business Edition 6000 (BE6000)
6.8
Evolve IP - IP Phone Systems
1.0
Directory of employee names
Cisco Business Edition 6000 (BE6000)
8.8
Evolve IP - IP Phone Systems
6.0

Call Management

Cisco Business Edition 6000 (BE6000)
7.8
Evolve IP - IP Phone Systems
4.0
Answering rules
Cisco Business Edition 6000 (BE6000)
8.4
Evolve IP - IP Phone Systems
5.0
Call recording
Cisco Business Edition 6000 (BE6000)
8.2
Evolve IP - IP Phone Systems
2.0
Call park
Cisco Business Edition 6000 (BE6000)
8.2
Evolve IP - IP Phone Systems
5.0
Call screening
Cisco Business Edition 6000 (BE6000)
7.1
Evolve IP - IP Phone Systems
4.0
Message alerts
Cisco Business Edition 6000 (BE6000)
7.2
Evolve IP - IP Phone Systems
4.0

VoIP system collaboration

Cisco Business Edition 6000 (BE6000)
8.6
Evolve IP - IP Phone Systems
5.0
Video conferencing
Cisco Business Edition 6000 (BE6000)
8.3
Evolve IP - IP Phone Systems
Audio conferencing
Cisco Business Edition 6000 (BE6000)
9.0
Evolve IP - IP Phone Systems
4.0
Video screen sharing
Cisco Business Edition 6000 (BE6000)
8.2
Evolve IP - IP Phone Systems
5.0
Instant messaging
Cisco Business Edition 6000 (BE6000)
8.9
Evolve IP - IP Phone Systems
6.0

Mobile apps

Cisco Business Edition 6000 (BE6000)
8.0
Evolve IP - IP Phone Systems
7.0
Mobile app for iOS
Cisco Business Edition 6000 (BE6000)
8.0
Evolve IP - IP Phone Systems
7.0
Mobile app for Android
Cisco Business Edition 6000 (BE6000)
8.0
Evolve IP - IP Phone Systems
7.0

Pros

Cisco Business Edition 6000 (BE6000)

  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
Anonymous | TrustRadius Reviewer

Evolve IP - IP Phone Systems

  • One pane of glass to manage multiple sites
  • Zero upfront cost of ownership
  • Flexibility in configuration
Robert Ross | TrustRadius Reviewer

Cons

Cisco Business Edition 6000 (BE6000)

  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Eric Taylor | TrustRadius Reviewer

Evolve IP - IP Phone Systems

  • I'd like to see them build out API functionality for reporting off of call data within the organization. They have a Call Center product that seems to include a fairly robust reporting module, but it would be nice to be able to do some more of this within the standard Phone System product as well.
Christopher Goering, CPBI | TrustRadius Reviewer

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

Evolve IP - IP Phone Systems

No score
No answers yet
No answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.5
Based on 7 answers
I have a pretty good experience with the Cisco support. But we hat several numbers of Cisco TAC cases that were extreme difficult to manage. But at the end we found always a solution to implement. The knowledge and experience for this solution is existing and Cisco is working hard on this.
Anonymous | TrustRadius Reviewer

Evolve IP - IP Phone Systems

Evolve IP - IP Phone Systems 1.0
Based on 1 answer
Support? If I could do everything myself with the time I don't have, I would do it better than their support. I don't like saying it that way, but it is the truth. We hired someone from another company that also used Evolve IP and when they found out that is what we used here, he expressed all of the same complaints and stories that we had.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

The only competitor that we have compared the Cisco Business Edition 6000 (BE6000) against has been Avaya, and that was only because it was during an acquisition. We are a Cisco shop and already have the management and expertise in Cisco, so it technically does not make sense for us to look at other options.
Anonymous | TrustRadius Reviewer

Evolve IP - IP Phone Systems

We switched from 8x8 due to voice quality issues.
Alex Fuchs | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

Evolve IP - IP Phone Systems

  • We have reduce operational expenses by an average of 30 percent by switching to EIP.
  • Higher level of employee engagement with customers (given phone features).
  • Only negativity would be if you have a single point of failure for internet service it proves to be a challenge.
Robert Ross | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Evolve IP - IP Phone Systems

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)
8.7
Evolve IP - IP Phone Systems
1.0

Usability

Cisco Business Edition 6000 (BE6000)
8.2
Evolve IP - IP Phone Systems

Support Rating

Cisco Business Edition 6000 (BE6000)
8.5
Evolve IP - IP Phone Systems
1.0

Add comparison