What users are saying about
46 Ratings
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Based on 46 reviews and ratings
Wrike
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Top Rated
556 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 556 reviews and ratings
Feature Set Ratings
- Wrike ranks higher in 1 feature set: Project Management
Project Management
6.8
Cisco Business Edition 7000
68%

7.6
Wrike
76%
Wrike ranks higher in 14/16 features
Wrike ranks higher in 14/16 features
Task Management
7.4
74%
8 Ratings

8.8
88%
202 Ratings
Gantt Charts
7.1
71%
6 Ratings

7.9
79%
174 Ratings
Scheduling
7.2
72%
6 Ratings

7.9
79%
188 Ratings
Workflow Automation
7.2
72%
6 Ratings

7.4
74%
165 Ratings
Mobile Access
6.3
63%
8 Ratings

7.5
75%
168 Ratings
Search
6.8
68%
6 Ratings

N/A
0 Ratings
Visual planning tools
6.0
60%
5 Ratings

N/A
0 Ratings
Resource Management
N/A
0 Ratings

7.8
78%
172 Ratings
Team Collaboration
N/A
0 Ratings

8.6
86%
200 Ratings
Support for Agile Methodology
N/A
0 Ratings

7.7
77%
115 Ratings
Support for Waterfall Methodology
N/A
0 Ratings

7.7
77%
99 Ratings
Document Management
N/A
0 Ratings

6.7
67%
173 Ratings
Email integration
N/A
0 Ratings

7.4
74%
168 Ratings
Timesheet Tracking
N/A
0 Ratings

7.4
74%
97 Ratings
Change request and Case Management
N/A
0 Ratings

7.7
77%
23 Ratings
Budget and Expense Management
N/A
0 Ratings

6.4
64%
77 Ratings
Communication
6.0
Cisco Business Edition 7000
60%

Wrike
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Chat
6.3
63%
7 Ratings

N/A
0 Ratings
Notifications
6.4
64%
7 Ratings

N/A
0 Ratings
Discussions
5.7
57%
7 Ratings

N/A
0 Ratings
Surveys
6.3
63%
6 Ratings

N/A
0 Ratings
Internal knowledgebase
6.2
62%
7 Ratings

N/A
0 Ratings
Integrates with GoToMeeting
5.4
54%
4 Ratings

N/A
0 Ratings
Integrates with Gmail and Google Hangouts
5.2
52%
5 Ratings

N/A
0 Ratings
Integrates with Outlook
6.4
64%
6 Ratings

N/A
0 Ratings
File Sharing & Management
6.4
Cisco Business Edition 7000
64%

Wrike
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Versioning
5.6
56%
6 Ratings

N/A
0 Ratings
Video files
6.9
69%
6 Ratings

N/A
0 Ratings
Audio files
7.4
74%
7 Ratings

N/A
0 Ratings
Document collaboration
6.4
64%
8 Ratings

N/A
0 Ratings
Access control
5.9
59%
6 Ratings

N/A
0 Ratings
Advanced security features
7.0
70%
8 Ratings

N/A
0 Ratings
Integrates with Google Drive
5.1
51%
4 Ratings

N/A
0 Ratings
Device sync
6.9
69%
6 Ratings

N/A
0 Ratings
Professional Services Automation
Cisco Business Edition 7000
Feature Set Not Supported
N/A

7.3
Wrike
73%
Wrike ranks higher in 4/4 features
Wrike ranks higher in 4/4 features
Quotes/estimates
N/A
0 Ratings

8.2
82%
1 Rating
Invoicing
N/A
0 Ratings

7.3
73%
1 Rating
Project & financial reporting
N/A
0 Ratings

6.6
66%
69 Ratings
Integration with accounting software
N/A
0 Ratings

7.0
70%
34 Ratings
Attribute Ratings
- Wrike is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
Cisco Business Edition 7000
80%
9 Ratings

8.5
Wrike
85%
236 Ratings
Likelihood to Renew
Cisco Business Edition 7000
N/A
0 Ratings

8.9
Wrike
89%
58 Ratings
Usability
Cisco Business Edition 7000
N/A
0 Ratings

8.8
Wrike
88%
32 Ratings
Availability
Cisco Business Edition 7000
N/A
0 Ratings

9.1
Wrike
91%
18 Ratings
Performance
Cisco Business Edition 7000
N/A
0 Ratings

8.2
Wrike
82%
10 Ratings
Support Rating
Cisco Business Edition 7000
N/A
0 Ratings

8.8
Wrike
88%
92 Ratings
In-Person Training
Cisco Business Edition 7000
N/A
0 Ratings

8.2
Wrike
82%
2 Ratings
Online Training
Cisco Business Edition 7000
N/A
0 Ratings

8.2
Wrike
82%
4 Ratings
Implementation Rating
Cisco Business Edition 7000
N/A
0 Ratings

8.3
Wrike
83%
21 Ratings
Product Scalability
Cisco Business Edition 7000
N/A
0 Ratings

7.7
Wrike
77%
2 Ratings
Likelihood to Recommend
Cisco Business Edition 7000
It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Assistant Manager - Products and Solutions
Commedia Solutions Pvt LtdTelecommunications, 51-200 employees
Wrike
The company used Wrike before I joined the company and I had to learn its processes. Similar to Jira, Confluence, monday.com, etc... it was pretty straightforward to learn. Their product team is a bit of a struggle to work with. There are crucial features that have been recommended and their team basically says whatever post on their support gets the most upvotes, will get prioritized. Who even looks and reads support boards outside of the problem? It's a pretty poor way of prioritizing your customer feedback since they're ignoring a vast majority of feedback.
Data Product Manager & Data Scientist
REDXReal Estate, 51-200 employees
Pros
Cisco Business Edition 7000
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesWrike
- Wrike is very flexible and versatile. I have used many project management systems, and some have rigid requirements - such as needing a completion date. Wrike is customizable, so you can create the setup that works best for you. You can create custom workflows, request forms, folders, etc. - and the changes could be for your whole account, or just for a specific team/folder.
- Wrike allows for many ways to view projects. It has kanban boards, gantt charts, calendars, lists, tables, reports, analytics, time logs, activity streams, etc. Most other tools I have used have some of these. But, everyone has their own view that they prefer to work from. In Wrike, all the projects and tasks can be managed from almost any view. In my experience, this increased adoption and efficiency as team members were comfortable using the view.
- In Wrike, you can save filters, which makes managing projects much faster and easier.

Verified User
Manager in Marketing
E-Learning Company, 5001-10,000 employeesCons
Cisco Business Edition 7000
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesWrike
- You have to be assigned to a project to see it - so it can be hard to find something you are not working on (but that you potentially requested) if you are not assigned to it
- Mobile time tracking could be easier, but it is still accessible
- Time based tracking takes a bit of playing around to get
Presales Engineer
ParsableInformation Technology & Services, 51-200 employees
Pricing Details
Cisco Business Edition 7000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Business Edition 7000 Editions & Modules
—
Additional Pricing Details
—Wrike
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$49 per month
Wrike Editions & Modules
Edition
Wrike Free | $0 |
---|---|
Wrike Professional | $492 |
Wrike Enterprise | Request a quote |
Wrike for Marketers | Request a quote |
Wrike for Professional Services | Request a quote |
Wrike Business | $1244 |
- none
- per 5 users/month
- none
- per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period.Likelihood to Renew
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Wrike
Wrike 8.9
Based on 58 answers
After implementing Wrike, it was immediately clear that the business could not return to a "before" state. Efficiency and collaboration improved tenfold, and the time spent on project management was fractioned. It enabled us to improve processes throughout the entire company, from sales and marketing, to design, to operations, and enabled the seamless integration of outside contractors which allowed us to scale easily to meet demand.
Director Of Operations
Clearfire, Inc.Internet, 1-10 employees
Usability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Wrike
Wrike 8.8
Based on 32 answers
Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
Marketing Associate
Sun Devil AutoAutomotive, 201-500 employees
Reliability and Availability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Wrike
Wrike 9.1
Based on 18 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Senior Design Engineer
SC POLYSTART SECURITY SRLConstruction, 201-500 employees
Performance
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Wrike
Wrike 8.2
Based on 10 answers
For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue

Verified User
Project Manager in Marketing
Higher Education Company, 201-500 employeesSupport Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Wrike
Wrike 8.8
Based on 92 answers
Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
Project Manager, Collections and Interpretation
Georgia O'Keeffe MuseumMuseums & Institutions, 51-200 employees
In-Person Training
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Wrike
Wrike 8.2
Based on 2 answers
We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.

Verified User
Project Manager in Marketing
Higher Education Company, 201-500 employeesOnline Training
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Wrike
Wrike 8.2
Based on 4 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
Director of Technology
University of Detroit Jesuit High School and AcademyEducation Management, 51-200 employees
Implementation Rating
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Wrike
Wrike 8.3
Based on 21 answers
I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
Digital Program Manager
Syneos HealthMarketing & Advertising, 10,001+ employees
Alternatives Considered
Cisco Business Edition 7000
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesWrike
Personally, I have worked the most with Asana (almost four years). I love Asana, and I think their platform is really beautiful and user-friendly. It has a great UX and design to it, so as a creative, I favor it over the rest of the project management software. monday.com is simple and can do the same things for project management, same with ClickUp. However, functionally Wrike has a more robust custom functionality than any other project management system I have used. Wrike can do more, but because of this, it can get confusing to learn all the great things about it, but once you have mastered the system, it really can do everything you need and would ever want.
Project Manager - Brand Creative
Lunar Solar GroupMarketing & Advertising, 51-200 employees
Scalability
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Wrike
Wrike 7.7
Based on 2 answers
Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.

Verified User
Project Manager in Professional Services
Architecture & Planning Company, 1-10 employeesReturn on Investment
Cisco Business Edition 7000
- We were able to sell it to many customers and has proved beneficial always.
- Less number of complaints.
- Amazing support from Cisco TAC.
Senior Build & Design Consultant
BTTelecommunications, 10,001+ employees
Wrike
- Wrike has been an excellent and affordable platform for us to use for Change management and Projects.
- Being able to track budgets and timelines on our software development has helped save money by keeping us on track with our delivery goals.
- The ability to provide our Executive board with charts and timelines for deliverables has helped us to secure the additional funding we needed to complete the development of our application.

Verified User
Analyst in Information Technology
Information Technology and Services Company, 1001-5000 employees