Cisco Hosted Unified Communications Services vs. OpenText CX-E Voice
Cisco Hosted Unified Communications Services vs. OpenText CX-E Voice
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Hosted Unified Communications Services | N/A | Cisco offers hosted unified communications as a service. | N/A | |
OpenText CX-E Voice | Small Businesses (1-50 employees) | OpenText™ CX-E Voice adds new functions to existing infrastructure to improve communications efficiency, mobility, security and customer satisfaction. The unified communications solution delivers unified messaging, voicemail, transcription, interactive voice response (IVR), call center, a speech-driven personal assistant and automated attendant as well as automated call and text notifications. | N/A |
Cisco Hosted Unified Communications Services | OpenText CX-E Voice | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Hosted Unified Communications Services | OpenText CX-E Voice | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cisco Hosted Unified Communications Services | OpenText CX-E Voice | |
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Small Businesses | Nextiva Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Hosted Unified Communications Services | OpenText CX-E Voice | |
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Likelihood to Recommend | 8.2 (1 ratings) | 8.2 (3 ratings) |
Cisco Hosted Unified Communications Services | OpenText CX-E Voice | |
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Likelihood to Recommend | Cisco | OpenText |
Pros | Cisco | OpenText |
Cons | Cisco | OpenText |
Alternatives Considered | Cisco | OpenText |
Return on Investment | Cisco | OpenText |
ScreenShots | OpenText CX-E Voice Screenshots |