Cisco Webex Experience Management (discontinued) vs. involve.ai
Cisco Webex Experience Management (discontinued) vs. involve.ai
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Webex Experience Management (discontinued) | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A | |
involve.ai | Mid-Size Companies (51-1,000 employees) | involve.ai is a Customer Intelligence Platform that gives teams complete visibility of all their customers, allowing them to drive more revenue through smarter renewals and upsells. With the most up-to-date real-time data, recommendations for action & collaboration across the customer journey, teams can proactively deliver an amazing customer experience. | N/A |
Cisco Webex Experience Management (discontinued) | involve.ai | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Cisco Webex Experience Management (discontinued) | involve.ai | |
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Top Cons |
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Cisco Webex Experience Management (discontinued) | involve.ai | |||||||||||||||
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Cisco Webex Experience Management (discontinued) | involve.ai | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Webex Experience Management (discontinued) | involve.ai | |
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Likelihood to Recommend | 9.0 (13 ratings) | 8.8 (2 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (1 ratings) | - (0 ratings) |
Cisco Webex Experience Management (discontinued) | involve.ai | |
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Likelihood to Recommend | Discontinued Products | involve.ai |
Pros | Discontinued Products | involve.ai |
Cons | Discontinued Products | involve.ai |
Likelihood to Renew | Discontinued Products | involve.ai No answers on this topic |
Usability | Discontinued Products | involve.ai No answers on this topic |
Support Rating | Discontinued Products | involve.ai No answers on this topic |
Alternatives Considered | Discontinued Products | involve.ai |
Return on Investment | Discontinued Products | involve.ai |
ScreenShots | involve.ai Screenshots |