involve.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
involve.ai
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
involve.ai is a Customer Intelligence Platform that gives teams complete visibility of all their customers, allowing them to drive more revenue through smarter renewals and upsells. With the most up-to-date real-time data, recommendations for action & collaboration across the customer journey, teams can proactively deliver an amazing customer experience.N/A
Pricing
involve.ai
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
involve.ai
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
involve.ai
Considered Both Products
involve.ai
Chose involve.ai
involve.ai's low-touch, AI-based approach was judged as a faster "time to value" versus competitors. Incredible service was also a major differentiator.
Top Pros
Top Cons
Features
involve.ai
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
involve.ai
9.5
2 Ratings
10% above category average
API9.42 Ratings
Integration with Salesforce.com9.62 Ratings
Customer Data Extraction / Integration
Comparison of Customer Data Extraction / Integration features of Product A and Product B
involve.ai
9.6
2 Ratings
10% above category average
Product usage9.62 Ratings
Help desk / support tickets9.62 Ratings
Customer Success Management
Comparison of Customer Success Management features of Product A and Product B
involve.ai
9.2
2 Ratings
10% above category average
Customer profiles9.42 Ratings
Automated workflow9.42 Ratings
Customer health scoring9.62 Ratings
Customer segmentation8.62 Ratings
CSM Reporting & Analytics
Comparison of CSM Reporting & Analytics features of Product A and Product B
involve.ai
8.6
2 Ratings
4% above category average
Customer health trends9.62 Ratings
Engagement analytics9.22 Ratings
Revenue forecasting6.41 Ratings
Dashboards9.22 Ratings
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Small Businesses
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Score 8.7 out of 10
Medium-sized Companies
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Score 9.5 out of 10
Enterprises
Cisco Webex Experience Management (discontinued)
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Score 8.8 out of 10
All AlternativesView all alternatives
User Ratings
involve.ai
Likelihood to Recommend
8.8
(2 ratings)
User Testimonials
involve.ai
Likelihood to Recommend
involve.ai
Customer health monitoring Identifying growth opportunities Identifying churn risk Developing CS playbooks based on health score
Read full review
Pros
involve.ai
  • Task management
  • Team workflows
  • Insights around churn risk
  • Upsell opportunities
Read full review
Cons
involve.ai
  • GMAIL integration
  • More than surface level insights
Read full review
Alternatives Considered
involve.ai
involve.ai's low-touch, AI-based approach was judged as a faster "time to value" versus competitors. Incredible service was also a major differentiator.
Read full review
Return on Investment
involve.ai
  • Company focus on customer health & holistic view
Read full review
ScreenShots

involve.ai Screenshots

Screenshot of There is no early warning system for predicting “red/yellow/green” customers. It is hard to predict in advance which customers will churn and which ones will buy more products.Screenshot of You have strong relationships with your large enterprise customers but have much higher churn with your small and medium businesses.Screenshot of Your customer health is very dependent on what your account manager last heard or remembered.Screenshot of Data-driven Customer Health Scoring Dashboard