What users are saying about
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Top Rated
163 Ratings
17 Ratings

Cisco Webex Room Series

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Top Rated
163 Ratings
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Score 9 out of 100
17 Ratings
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Score 8.1 out of 100

Attribute Ratings

  • Pexip is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.7

Cisco Webex Room Series

87%
62 Ratings
9.0

Pexip

90%
5 Ratings

Likelihood to Renew

6.2

Cisco Webex Room Series

62%
5 Ratings

Pexip

N/A
0 Ratings

Usability

9.1

Cisco Webex Room Series

91%
47 Ratings

Pexip

N/A
0 Ratings

Availability

10.0

Cisco Webex Room Series

100%
1 Rating

Pexip

N/A
0 Ratings

Performance

10.0

Cisco Webex Room Series

100%
1 Rating

Pexip

N/A
0 Ratings

Support Rating

9.5

Cisco Webex Room Series

95%
59 Ratings
10.0

Pexip

100%
2 Ratings

Implementation Rating

10.0

Cisco Webex Room Series

100%
1 Rating

Pexip

N/A
0 Ratings

Configurability

10.0

Cisco Webex Room Series

100%
1 Rating

Pexip

N/A
0 Ratings

Ease of integration

10.0

Cisco Webex Room Series

100%
1 Rating

Pexip

N/A
0 Ratings

Product Scalability

10.0

Cisco Webex Room Series

100%
1 Rating

Pexip

N/A
0 Ratings

Vendor post-sale

10.0

Cisco Webex Room Series

100%
1 Rating

Pexip

N/A
0 Ratings

Vendor pre-sale

10.0

Cisco Webex Room Series

100%
1 Rating

Pexip

N/A
0 Ratings

Likelihood to Recommend

Cisco

Totally appropriate in offices or meeting rooms where there are directors and perfect audio and image are needed, obviously good bandwidth and network quality are also required. I do not recommend it in schools or small offices since there are teams that for a third of its cost do very interesting things and with a very good performance. I think that if it were more accessible in terms of cost and licensing, we could find one of these in any meeting room.
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Pexip

This video meeting software is good for all those who want to collaborate with their teams on some serious business discussions and it provides the best quality of video without any interruption. Its features work perfectly well from recording to scheduling. But it is not favorable when someone is facing a weak internet connection.
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Pros

Cisco

  • The Cisco Spark Room series has many new technologies that make this unit well worth the purchase. The auto room framing feature makes manual zoom and focus a thing of the past. The unit will auto zoom and pan to frame the screen around a single person in a conference room or zoom out and capture the whole room if there are multiple people in the conference. The Cisco Spark Room series also has an active speaker tracking system that will track users in the room and pan and zoom when that person is speaking.
  • The Cisco Spark Room series units can be cloud or on-premise registered taking advantage of whichever platform best suits your needs and current investments.
  • When the Cisco Spark Room series units are attached to 4K TVs or monitors you get the best possible resolution for video viewing with crystal clear presentations.
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Pexip

  • Ease of use - The product is extremely user-friendly
  • Being able to use many video conference devices with minimal hassle is a nice bonus.
  • The sound and video quality are some of the best I've experienced
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Cons

Cisco

  • Native USB mode support across the portfolio [is] needed urgently. We need to stop selling devices that require extra USB capture integrations to make "interoperable". Please refresh with a G2 of devices supporting USB mode natively on every endpoint type.
  • [The] ability to use the Room Navigator as a whiteboard surface and to enable whiteboarding on non-board devices would be very powerful.
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Pexip

  • It's hard to find anY cons. But perhaps, the "getting started" manual which is available, and they do send it when you first start, which is needless and far too big whould be replaced by a 15 minute videocall. That's so much better a way to go as no one has time to read so much anymore.
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Pricing Details

Cisco Webex Room Series

Starting Price

Editions & Modules

Cisco Webex Room Series editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Pexip

    Starting Price

    Editions & Modules

    Pexip editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cisco

      We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
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      Pexip

      No answers on this topic

      Usability

      Cisco

      Our users are satisfied with these systems as we've used Cisco for years and with the added feature of CVI subscription from Cisco, we're able to join an MS Teams meeting seamlessly from our video endpoints. We can still use CMS if needed or join a Google Meet call as well.
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      Pexip

      No answers on this topic

      Reliability and Availability

      Cisco

      Once the order was place we received very quickly
      Read full review

      Pexip

      No answers on this topic

      Performance

      Cisco

      Great product with a great user experience
      Read full review

      Pexip

      No answers on this topic

      Support Rating

      Cisco

      Overall, the assistance is adequate, but it may use some fine-tuning to stay up with the rest of the meeting technology. There are more complex needs now, thus it's not enough to have simple codec support. Cooperation between different systems is crucial.
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      Pexip

      Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.
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      Implementation Rating

      Cisco

      Very easy to implement. Integration into our Unified Communications platform was simple and quick
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      Pexip

      No answers on this topic

      Alternatives Considered

      Cisco

      Cisco is the only vendor manufacturing the software (Webex Meetings) and the hardware (webex devices). This is a MAJOR advantage that no other solution on the market can offer. No problem of updates, obsolescence of certain related devices/software/firmware, connections (wiring, Bluetooth, etc ...). All other solutions depend on several different manufacturers and systematically generate more problems for IT teams and [operational] problems for end-users.
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      Pexip

      Gotomeeting and WebEx are overpriced and quite old technologies in a market ripe for real change.
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      Scalability

      Cisco

      The product and backend systems are designed to scale from small to very large organization seamlessly and easily
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      Pexip

      No answers on this topic

      Return on Investment

      Cisco

      • Without the [Cisco] Webex [Room Series] devices we have in our environment, the continuity of classes during the pandemic would have been very difficult if not impossible.
      • We had an objective to ensure the seamless continuity of work whether from home or on campus and that was made possible with our [Cisco] Webex [Room Series] meeting rooms.
      • Research collaboration with external partners using our room kits during and after lockdown is priceless.
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      Pexip

      • There is better collaboration in our team.
      • We don’t need to be present in the office to discuss something important as we can collaborate from almost anywhere.
      • We cannot add a large number of participants as it gets disturbed and the system gets clunky.
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      Screenshots

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