What users are saying about
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Top Rated
268 Ratings

Webex (formerly Webex Teams)

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Top Rated
268 Ratings
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Score 8 out of 100
2 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Webex (formerly Webex Teams)

[Webex (formerly Webex Teams)] is really highly recommend to all [types of companies]. It is one of the best [tools] to communicate [with] the client and the business internally. The tool [is] affordable. It is so much easy to use, having 24*7 fully customer support. You also get a lot of [features] to perform while [on a] conferencing call or through the chat box i.e video sharing, gesture, emoji, small files transfer etc.
Anonymous | TrustRadius Reviewer

WorkCast Present+

We will be using Present+ when we have training sessions, show and tells and new product launches.
Tony Short | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Webex (formerly Webex Teams)
7.7
WorkCast Present+
Task Management
Webex (formerly Webex Teams)
7.6
WorkCast Present+
Gantt Charts
Webex (formerly Webex Teams)
7.2
WorkCast Present+
Scheduling
Webex (formerly Webex Teams)
7.6
WorkCast Present+
Workflow Automation
Webex (formerly Webex Teams)
7.1
WorkCast Present+
Mobile Access
Webex (formerly Webex Teams)
9.1
WorkCast Present+
Search
Webex (formerly Webex Teams)
8.1
WorkCast Present+
Visual planning tools
Webex (formerly Webex Teams)
6.9
WorkCast Present+

Communication

Webex (formerly Webex Teams)
7.8
WorkCast Present+
Chat
Webex (formerly Webex Teams)
9.1
WorkCast Present+
Notifications
Webex (formerly Webex Teams)
9.2
WorkCast Present+
Discussions
Webex (formerly Webex Teams)
8.8
WorkCast Present+
Surveys
Webex (formerly Webex Teams)
7.6
WorkCast Present+
Internal knowledgebase
Webex (formerly Webex Teams)
7.5
WorkCast Present+
Integrates with GoToMeeting
Webex (formerly Webex Teams)
6.1
WorkCast Present+
Integrates with Gmail and Google Hangouts
Webex (formerly Webex Teams)
5.9
WorkCast Present+
Integrates with Outlook
Webex (formerly Webex Teams)
8.3
WorkCast Present+

File Sharing & Management

Webex (formerly Webex Teams)
7.9
WorkCast Present+
Versioning
Webex (formerly Webex Teams)
7.5
WorkCast Present+
Video files
Webex (formerly Webex Teams)
8.6
WorkCast Present+
Audio files
Webex (formerly Webex Teams)
8.9
WorkCast Present+
Document collaboration
Webex (formerly Webex Teams)
7.2
WorkCast Present+
Access control
Webex (formerly Webex Teams)
7.7
WorkCast Present+
Advanced security features
Webex (formerly Webex Teams)
8.2
WorkCast Present+
Integrates with Google Drive
Webex (formerly Webex Teams)
6.6
WorkCast Present+
Device sync
Webex (formerly Webex Teams)
8.7
WorkCast Present+

Reporting & Analytics

Webex (formerly Webex Teams)
WorkCast Present+
8.6
Dashboards
Webex (formerly Webex Teams)
WorkCast Present+
8.6
Data exportability
Webex (formerly Webex Teams)
WorkCast Present+
8.6

Performance & Compatibility of Online Events Software

Webex (formerly Webex Teams)
WorkCast Present+
9.1
High quality audio
Webex (formerly Webex Teams)
WorkCast Present+
9.1
Mobile support
Webex (formerly Webex Teams)
WorkCast Present+
9.1

Online Meetings / Events

Webex (formerly Webex Teams)
WorkCast Present+
9.0
Calendar integration
Webex (formerly Webex Teams)
WorkCast Present+
9.1
Record meetings / events
Webex (formerly Webex Teams)
WorkCast Present+
9.1
Slideshows
Webex (formerly Webex Teams)
WorkCast Present+
8.6
Event registration
Webex (formerly Webex Teams)
WorkCast Present+
9.1

Online Events Collaboration

Webex (formerly Webex Teams)
WorkCast Present+
9.1
Audience polling
Webex (formerly Webex Teams)
WorkCast Present+
9.1
Q&A
Webex (formerly Webex Teams)
WorkCast Present+
9.1

Online Events Security

Webex (formerly Webex Teams)
WorkCast Present+
9.1
Participant roles & permissions
Webex (formerly Webex Teams)
WorkCast Present+
9.1
Confidential attendee list
Webex (formerly Webex Teams)
WorkCast Present+
9.1

Online Events Marketing

Webex (formerly Webex Teams)
WorkCast Present+
9.1
Branding options
Webex (formerly Webex Teams)
WorkCast Present+
9.1
Integration to Marketing Automation
Webex (formerly Webex Teams)
WorkCast Present+
9.1

Pros

Webex (formerly Webex Teams)

  • Instant messaging/chat feature is easy to use for DM's and group "spaces."
  • Connecting my work phone line to my laptop using the application is a game changer!
  • Being able to also access any other employee in our organization is also great.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

WorkCast Present+

  • Embedded webinars - embed your webinars directly into your landing pages!
  • Useful features - it's packed full of useful features, focusing on the ones that are going to genuinely be of use (i.e., there's no bloat).
  • Well supported - there's a full team at the end of a phone or email if you have any questions at all.
Dan Smith | TrustRadius Reviewer

Cons

Webex (formerly Webex Teams)

  • We think that the fact that the trial period for WebEx is so short is a huge drawback: while most collaborative services allow up to a full month to get used to the platform and decide whether to use it after the trial period is over, Cisco WebEx only offers a couple of weeks.
  • Occasionally there are severe problems synchronizing the platform's audio with video operations. This is usually due to the quality of our internet connection, but can occur arbitrarily if documents are being uploaded to the platform during the execution of a video call session. Eventually this problem fixes itself, but it is usually annoying if you are in a group session.
  • The performance of its integrations with Webex AIM pro is not adequate, especially because when playing audio from AIM pro there are usually problems with the quality of this, and sometimes when playing these audio files the WebEx platform can freeze or close. It seems that the cause of this may be the use of an incompatible audio format, which shows a limitation in the platform.
Gregory Thomas | TrustRadius Reviewer

WorkCast Present+

  • The Presenter 'Pods' could do with tips to explain that these can be repositioned.
  • The questions/polls have room for improvement.
Tony Short | TrustRadius Reviewer

Likelihood to Renew

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.9
Based on 4 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

WorkCast Present+

No score
No answers yet
No answers on this topic

Usability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.1
Based on 61 answers
As with lots of technology being used in a work context now, there are parallels with applications that are used in our personal lives outside of work. Webex is no different in some respects - its UI is easy to navigate on a mobile device (as it is on a PC as well), and the chat/messaging element is really easy to navigate and use. The integration with the Calling and Meetings side of things is presented to you in an intuitive way as well, and once set up by the System Admins works great. The aim of One Button To Push to join a meeting is still present and allows you to easily join or initiate a meeting from within the client.The ability for a Teams space to be created that has multiple federated people/organisations as part of it is really fantastic and it just works.As I mentioned previously in this review, keeping your Teams spaces/messaging folder organised can quickly become a problem if you don't keep on top of things.
Anonymous | TrustRadius Reviewer

WorkCast Present+

No score
No answers yet
No answers on this topic

Reliability and Availability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

WorkCast Present+

No score
No answers yet
No answers on this topic

Performance

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

WorkCast Present+

No score
No answers yet
No answers on this topic

Support Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.3
Based on 107 answers
I think Cisco has a better support now than in the past. When we place a support ticket, we get the answer quite quickly and the support engineers have a great experience with the product. So I think that it is a really great support. Of course there are some exceptions but in the most part we are satisfied.
Anonymous | TrustRadius Reviewer

WorkCast Present+

No score
No answers yet
No answers on this topic

In-Person Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
We gave our this type of training to get better user adoption and to make sure our users understood how to effectively use this product.
Brian Munn | TrustRadius Reviewer

WorkCast Present+

No score
No answers yet
No answers on this topic

Online Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.0
Based on 1 answer
The online training is a great solution for some users. I prefer in person training.
Brian Munn | TrustRadius Reviewer

WorkCast Present+

No score
No answers yet
No answers on this topic

Implementation Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.6
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

WorkCast Present+

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex (formerly Webex Teams)

Similar features between all of the various products. The interface on the other products seem much more intuitive and easier to use. New users prefer other products as they find the Webex (formerly Webex Teams) interface dated and difficult to navigate. Good security features in Webex make it the best offering for enterprise companies.
Victor Lau | TrustRadius Reviewer

WorkCast Present+

Products such as GoToWebinar are great, but they never truly met our expectations or requirements. We used them for years, but the lack of audience engagement was poor, both in terms of when actually in the webinar and when promoting it. The most annoying feature was the fact the process was disjointed - to watch the webinar, you had to leave the landing page, which was massively frustrating.
Dan Smith | TrustRadius Reviewer

Scalability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

WorkCast Present+

No score
No answers yet
No answers on this topic

Return on Investment

Webex (formerly Webex Teams)

  • Dedicated support was added to answer Webex and other video conferencing tickets.
  • Remote classes became more feasible without requiring students to meet at specific locations. This has increased enrollment in hybrid and distance type classes.
  • Personnel now have a common conference software to hold meetings on that they have become familiar with. Individual departments are becoming less fractured.
Anonymous | TrustRadius Reviewer

WorkCast Present+

  • It's difficult to quantify the ROI financial return but we feel it's had a positive impact on our brand perception.
Tony Short | TrustRadius Reviewer

Screenshots

Webex (formerly Webex Teams)

Pricing Details

Webex (formerly Webex Teams)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex (formerly Webex Teams) Editions & Modules

Edition
FreeFree
Starter14.952
Business29.952
EnterpriseCustom Pricing
  1. per month
Additional Pricing Details

WorkCast Present+

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

WorkCast Present+ Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex (formerly Webex Teams)
8.3
WorkCast Present+
9.1

Likelihood to Renew

Webex (formerly Webex Teams)
8.9
WorkCast Present+

Usability

Webex (formerly Webex Teams)
9.1
WorkCast Present+

Reliability and Availability

Webex (formerly Webex Teams)
10.0
WorkCast Present+

Performance

Webex (formerly Webex Teams)
9.0
WorkCast Present+

Support Rating

Webex (formerly Webex Teams)
8.3
WorkCast Present+

In-Person Training

Webex (formerly Webex Teams)
9.0
WorkCast Present+

Online Training

Webex (formerly Webex Teams)
8.0
WorkCast Present+

Implementation Rating

Webex (formerly Webex Teams)
8.6
WorkCast Present+

Scalability

Webex (formerly Webex Teams)
10.0
WorkCast Present+

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