What users are saying about
119 Ratings
41 Ratings
119 Ratings
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Score 7.5 out of 100
41 Ratings
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Score 7 out of 100

Feature Set Ratings

  • Mitel MiCollab ranks higher in 1 feature set: Project Management

Project Management

7.1

Podio

71%
7.8

Mitel MiCollab

78%
Citrix Podio ranks higher in 10/16 features

Task Management

6.3
63%
24 Ratings
9.2
92%
6 Ratings

Resource Management

8.5
85%
20 Ratings
N/A
0 Ratings

Gantt Charts

8.4
84%
8 Ratings
9.0
90%
2 Ratings

Scheduling

5.2
52%
21 Ratings
8.3
83%
8 Ratings

Workflow Automation

5.5
55%
25 Ratings
8.1
81%
4 Ratings

Team Collaboration

6.1
61%
26 Ratings
N/A
0 Ratings

Support for Agile Methodology

5.9
59%
15 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

9.4
94%
11 Ratings
N/A
0 Ratings

Document Management

5.0
50%
22 Ratings
N/A
0 Ratings

Email integration

8.9
89%
21 Ratings
N/A
0 Ratings

Mobile Access

8.9
89%
21 Ratings
6.8
68%
11 Ratings

Timesheet Tracking

8.1
81%
13 Ratings
N/A
0 Ratings

Change request and Case Management

8.5
85%
18 Ratings
N/A
0 Ratings

Budget and Expense Management

5.2
52%
16 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
6.7
67%
8 Ratings

Visual planning tools

N/A
0 Ratings
6.5
65%
5 Ratings

Professional Services Automation

7.8

Podio

78%

Mitel MiCollab

Feature Set Not Supported
N/A
Citrix Podio ranks higher in 4/4 features

Quotes/estimates

5.5
55%
9 Ratings
N/A
0 Ratings

Invoicing

8.9
89%
9 Ratings
N/A
0 Ratings

Project & financial reporting

8.0
80%
9 Ratings
N/A
0 Ratings

Integration with accounting software

8.9
89%
6 Ratings
N/A
0 Ratings

Communication

Podio

Feature Set Not Supported
N/A
7.3

Mitel MiCollab

73%
Mitel MiCollab ranks higher in 8/8 features

Chat

N/A
0 Ratings
8.0
80%
12 Ratings

Notifications

N/A
0 Ratings
8.1
81%
12 Ratings

Discussions

N/A
0 Ratings
7.2
72%
7 Ratings

Surveys

N/A
0 Ratings
8.0
80%
2 Ratings

Internal knowledgebase

N/A
0 Ratings
8.6
86%
6 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
5.3
53%
4 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
5.3
53%
4 Ratings

Integrates with Outlook

N/A
0 Ratings
8.0
80%
6 Ratings

File Sharing & Management

Podio

Feature Set Not Supported
N/A
7.1

Mitel MiCollab

71%
Mitel MiCollab ranks higher in 7/7 features

Video files

N/A
0 Ratings
5.1
51%
5 Ratings

Audio files

N/A
0 Ratings
7.0
70%
7 Ratings

Document collaboration

N/A
0 Ratings
5.0
50%
5 Ratings

Access control

N/A
0 Ratings
8.0
80%
8 Ratings

Advanced security features

N/A
0 Ratings
7.9
79%
7 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.0
80%
1 Rating

Device sync

N/A
0 Ratings
8.5
85%
7 Ratings

Attribute Ratings

  • Citrix Podio is rated higher in 1 area: Support Rating
  • Mitel MiCollab is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

5.9

Podio

59%
42 Ratings
7.2

Mitel MiCollab

72%
13 Ratings

Likelihood to Renew

9.1

Podio

91%
17 Ratings

Mitel MiCollab

N/A
0 Ratings

Usability

6.0

Podio

60%
2 Ratings
9.0

Mitel MiCollab

90%
1 Rating

Availability

8.0

Podio

80%
8 Ratings

Mitel MiCollab

N/A
0 Ratings

Performance

8.0

Podio

80%
4 Ratings

Mitel MiCollab

N/A
0 Ratings

Support Rating

7.0

Podio

70%
10 Ratings
6.4

Mitel MiCollab

64%
6 Ratings

Implementation Rating

7.0

Podio

70%
2 Ratings

Mitel MiCollab

N/A
0 Ratings

Configurability

7.0

Podio

70%
1 Rating

Mitel MiCollab

N/A
0 Ratings

Ease of integration

8.0

Podio

80%
1 Rating

Mitel MiCollab

N/A
0 Ratings

Product Scalability

10.0

Podio

100%
2 Ratings

Mitel MiCollab

N/A
0 Ratings

Vendor post-sale

8.0

Podio

80%
1 Rating

Mitel MiCollab

N/A
0 Ratings

Vendor pre-sale

7.0

Podio

70%
1 Rating

Mitel MiCollab

N/A
0 Ratings

Likelihood to Recommend

Citrix

[Citrix Podios's] customer support is very quick and they provide you an option to convert your
project into small tasks so that you can better assist your team and extract
maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
Read full review

Mitel Networks Corporation

MiCollab is great for a large office to get users working from home and being able to use their home phone or cell phone like the desk phone at the office. This allows our live operators the ability to see if the end-user is on an active call before sending a new call to them. If you have a very small company of fewer than 10 people this might not be worth the investment as cell phones would work just as well.
Read full review

Pros

Citrix

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Read full review

Mitel Networks Corporation

  • Mitel MiCollab is great for working remotely. The twinning feature to allow calls directed to my office phone to ring on my cell phone is extremely convenient.
  • The feature that allows you to set which device you want to ring (desk phone, PC, cell phone) is great as even when I am in the office, I prefer to just use my cell phone.
  • The customer support for the product is first-rate. They are always present and helpful when needed.
Read full review

Cons

Citrix

  • More filter options for calendars.
  • Customizable views for Relation fields.
  • Full featured Podio mobile App for iPad.
  • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
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Mitel Networks Corporation

  • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
  • Has chat feature to tag someone when they are on the phone, or you just don't want to call
  • App for smartphone allows for desk phone to cell phone collaboration
Read full review

Pricing Details

Podio

Starting Price

$9 per month

Editions & Modules

Podio editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    A discount is available for annual pricing.

    Mitel MiCollab

    Starting Price

    Editions & Modules

    Mitel MiCollab editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Citrix

      Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
      Read full review

      Mitel Networks Corporation

      No answers on this topic

      Usability

      Citrix

      It is usable, for sure. Requires a bit of thinking to be really useful.
      Read full review

      Mitel Networks Corporation

      It's very easy to use and setup for everyone who is tech savvy or not!
      Read full review

      Reliability and Availability

      Citrix

      I have not experienced any down time
      Read full review

      Mitel Networks Corporation

      No answers on this topic

      Performance

      Citrix

      It works all the time and if I have a question, support get back to me ASAP
      Read full review

      Mitel Networks Corporation

      No answers on this topic

      Support Rating

      Citrix

      Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
      Read full review

      Mitel Networks Corporation

      Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite. The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
      Read full review

      Implementation Rating

      Citrix

      Could of got more help sooner and mapped out structure after the 1st month. Future planning
      Read full review

      Mitel Networks Corporation

      No answers on this topic

      Alternatives Considered

      Citrix

      Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects. Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
      Read full review

      Mitel Networks Corporation

      MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
      Read full review

      Scalability

      Citrix

      As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
      Read full review

      Mitel Networks Corporation

      No answers on this topic

      Return on Investment

      Citrix

      • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
      • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
      • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
      Read full review

      Mitel Networks Corporation

      • I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.
      Read full review

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