Likelihood to Recommend Planview AdaptiveWork is by far the most flexible project management tool we've ever used. The ability to customize and create solutions to fit our needs is beyond capable. We often find ourselves creating new workflows that make automatic actions in parts of a project, or send notifications, or add users, or update statuses... the list of things goes on and on. Essentially the ability to create an IF statement on pretty much EVERYTHING you can do in the system is unparalleled. If you can imagine it, you can achieve it.
Read full review ZilicusPM is suited for any business that has difficulty managing and keeping track of office related work as well as project management. Its an efficient way to manage just about anything necessary. It is well-suited for our office, as structural/civil engineers - we are able to keep track of our projects as well as office/human resources related work.
Read full review Pros Highly customizable, can develop organization specific workflows, modules, etc. Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand. Good comms tools like discussions, group pages, automatic reminders and notifications. Read full review ZilicusPM is great for an office regarding meetings and site visits. It's hard to keep track manually of where everyone is at. By sharing our calendars through ZilicusPM, we are able to access where someone is within a few seconds!! It is very convenient and less of a hassle. This a great tool to use to manage all documents that enter in and out of our office for certain projects. It is hard to keep track of everything through our office, so this programs helps us manage things very efficiently. This is great for prioritizing! I know many people in our office have an issue to do so. With the Project Issue Management feature, we are able to do this more effectively without causing any stress to our employees! Read full review Cons Yes, Clarizen has time tracking functionality. But in the end, so does much other software, and they do it with a better, less confusing interface which is one of the reasons our organization ended up switching. The platform was crowded and made it confusing for users who only used it to track time (like me). Our organization also wanted software that would better house PTO information, in addition to time tracking, and Clarizen's program wasn't efficient enough. The point above also goes with expenses. We wanted a more diligent and robust expense report system. For our needs, Clarizen wasn't it. Read full review The only thing I would suggest that needs room for improvement is that you should break down Zilicus PM into different sectors. What I mean by this is that you branch off this program into different areas of expertise like accounting, engineering, etc. Every business is managed differently, so other options should be provided to accommodate each field. Other than that, I am very pleased with this program. It was WELL worth the investment. Saving a lot of time and money spent per worker by using this! N/A Read full review Likelihood to Renew I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
Read full review Usability It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented. The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
Read full review Reliability and Availability Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley Information Systems Analyst, IT Project Manager and Clarizen Administrator
Read full review Performance Reports: Quick to Reasonable Most Ancillary Pages: Quick to Reasonable (By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.) Work Plan (with 100 sub items): Reasonable to Slow
Read full review Support Rating Read full review In-Person Training • We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period. • Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
Read full review Online Training Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
Read full review Implementation Rating I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
Read full review Alternatives Considered Planview AdaptiveWork was the right size, at the right price point that fit our customization and integration flexibility. It is intuitive to use but allowed us to add complexity as our needs grew
Read full review We have used
Microsoft Project for years. We loved it until we found ZilicusPM. ZilicusPM is more efficient and directive in our field.
Microsoft Project does not provide as many features as ZilicusPM does. I am extremely grateful for having found ZilicusPM. It was recommended to us by an architectural firm that swore by this software.
Read full review Return on Investment We use the time tracking reports to help identify types of projects for which we're under charging for implementation fees We use the notes tracking for assisting with post mortems when projects go off the rails We use the tracking of ARR and implementation fees to pull together reports based on go live that let us know how we're tracking towards our yearly goals Read full review A positive impact that ZilicusPM has made is we are able to work more efficiently and prioritize what needs to be sent out, what invoices need to be sent out to clients, where are project engineers at certain time of day, etc. We also have a higher ROI. I am able to manage what invoices need to be sent out without having to track people down for a summary of the work , which is extremely time consuming. I am able to get more invoices out while returning a higher investment for the company. A negative impact it has made is we had to hire someone to manage this software entirely. It is very time-consuming for myself to manage and make sure everything is entered in correctly. We hired someone who is familiar with ZilicusPM and is able to certify all work. Read full review ScreenShots Planview AdaptiveWork Screenshots