What users are saying about
42 Ratings
2 Ratings
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Score 9.5 out of 100
42 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Odoo

The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Mitesh Bhalani | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Odoo
Customer data management / contact management
Clear C2 C2CRM
9.0
Odoo
Workflow management
Clear C2 C2CRM
9.5
Odoo
Territory management
Clear C2 C2CRM
8.9
Odoo
Opportunity management
Clear C2 C2CRM
9.5
Odoo
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
Odoo
Contract management
Clear C2 C2CRM
10.0
Odoo
Quote & order management
Clear C2 C2CRM
9.0
Odoo
Interaction tracking
Clear C2 C2CRM
9.0
Odoo
Channel / partner relationship management
Clear C2 C2CRM
9.0
Odoo

Customer Service & Support

Clear C2 C2CRM
9.6
Odoo
Case management
Clear C2 C2CRM
10.0
Odoo
Call center management
Clear C2 C2CRM
9.5
Odoo
Help desk management
Clear C2 C2CRM
9.5
Odoo

Marketing Automation

Clear C2 C2CRM
9.8
Odoo
Lead management
Clear C2 C2CRM
10.0
Odoo
Email marketing
Clear C2 C2CRM
9.5
Odoo

CRM Project Management

Clear C2 C2CRM
9.3
Odoo
Task management
Clear C2 C2CRM
9.5
Odoo
Billing and invoicing management
Clear C2 C2CRM
9.0
Odoo
Reporting
Clear C2 C2CRM
9.5
Odoo

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Odoo
Forecasting
Clear C2 C2CRM
9.5
Odoo
Pipeline visualization
Clear C2 C2CRM
9.0
Odoo
Customizable reports
Clear C2 C2CRM
9.0
Odoo

Customization

Clear C2 C2CRM
9.2
Odoo
8.3
Custom fields
Clear C2 C2CRM
9.5
Odoo
Custom objects
Clear C2 C2CRM
9.0
Odoo
Scripting environment
Clear C2 C2CRM
9.5
Odoo
API for custom integration
Clear C2 C2CRM
9.0
Odoo
8.2
Plug-ins
Clear C2 C2CRM
Odoo
8.5

Security

Clear C2 C2CRM
9.0
Odoo
8.5
Single sign-on capability
Clear C2 C2CRM
9.0
Odoo
8.4
Role-based user permissions
Clear C2 C2CRM
8.9
Odoo
8.6

Social CRM

Clear C2 C2CRM
9.5
Odoo
Social data
Clear C2 C2CRM
10.0
Odoo
Social engagement
Clear C2 C2CRM
9.0
Odoo

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Odoo
Marketing automation
Clear C2 C2CRM
9.0
Odoo
Compensation management
Clear C2 C2CRM
8.0
Odoo

Platform

Clear C2 C2CRM
7.0
Odoo
Mobile access
Clear C2 C2CRM
7.0
Odoo

Payroll Management

Clear C2 C2CRM
Odoo
8.0
Pay calculation
Clear C2 C2CRM
Odoo
8.3
Benefit plan administration
Clear C2 C2CRM
Odoo
7.5
Direct deposit files
Clear C2 C2CRM
Odoo
7.5
Salary revision and increment management
Clear C2 C2CRM
Odoo
8.4
Reimbursement management
Clear C2 C2CRM
Odoo
8.5

Reporting & Analytics

Clear C2 C2CRM
Odoo
7.9
Dashboards
Clear C2 C2CRM
Odoo
8.0
Standard reports
Clear C2 C2CRM
Odoo
8.2
Custom reports
Clear C2 C2CRM
Odoo
7.6

General Ledger and Configurable Accounting

Clear C2 C2CRM
Odoo
8.4
Accounts payable
Clear C2 C2CRM
Odoo
8.5
Accounts receivable
Clear C2 C2CRM
Odoo
8.5
Global Financial Support
Clear C2 C2CRM
Odoo
8.0
Primary and Secondary Ledgers
Clear C2 C2CRM
Odoo
7.9
Intercompany Accounting
Clear C2 C2CRM
Odoo
7.9
Localizations
Clear C2 C2CRM
Odoo
7.8
Journals and Reconciliations
Clear C2 C2CRM
Odoo
8.2
Enterprise Accounting
Clear C2 C2CRM
Odoo
9.1
Configurable Accounting
Clear C2 C2CRM
Odoo
8.8
Centralized Rules Framework
Clear C2 C2CRM
Odoo
8.6
Standardized Processes
Clear C2 C2CRM
Odoo
8.7

Inventory Management

Clear C2 C2CRM
Odoo
8.2
Inventory tracking
Clear C2 C2CRM
Odoo
8.0
Automatic reordering
Clear C2 C2CRM
Odoo
7.9
Location management
Clear C2 C2CRM
Odoo
8.3
Manufacturing module
Clear C2 C2CRM
Odoo
8.5

Order Management

Clear C2 C2CRM
Odoo
8.8
Pricing
Clear C2 C2CRM
Odoo
9.1
Order entry
Clear C2 C2CRM
Odoo
8.0
Credit card processing
Clear C2 C2CRM
Odoo
9.0
Cost of goods sold
Clear C2 C2CRM
Odoo
8.8
Order Orchestration
Clear C2 C2CRM
Odoo
8.4
End-to-end order visibility
Clear C2 C2CRM
Odoo
9.1
Order exception Resolution
Clear C2 C2CRM
Odoo
9.1

Subledger and Financial Process

Clear C2 C2CRM
Odoo
8.4
Automated Invoice Processing
Clear C2 C2CRM
Odoo
9.1
Shared Services Payments
Clear C2 C2CRM
Odoo
9.1
Billings Management
Clear C2 C2CRM
Odoo
8.8
Customer Receipt Applications
Clear C2 C2CRM
Odoo
8.2
Customer Collections
Clear C2 C2CRM
Odoo
8.5
Revenue Recognition
Clear C2 C2CRM
Odoo
8.5
Cash Management
Clear C2 C2CRM
Odoo
7.4
Asset Management
Clear C2 C2CRM
Odoo
8.2
Travel & Expense Management
Clear C2 C2CRM
Odoo
7.9
Budgetary Control & Encumbrance Accounting
Clear C2 C2CRM
Odoo
8.7
Period Close
Clear C2 C2CRM
Odoo
8.7
Transactions Tax
Clear C2 C2CRM
Odoo
8.3
Subledger Reconciliations
Clear C2 C2CRM
Odoo
8.2
3rd Party Accounting Systems
Clear C2 C2CRM
Odoo
7.8

Project Financial Management

Clear C2 C2CRM
Odoo
7.9
Budgeting and Forecasting
Clear C2 C2CRM
Odoo
8.0
Project Costing
Clear C2 C2CRM
Odoo
8.1
Cost Capture
Clear C2 C2CRM
Odoo
8.0
Capital Project Management
Clear C2 C2CRM
Odoo
8.0
Customer Invoicing
Clear C2 C2CRM
Odoo
8.1
Customer Contract Compliance
Clear C2 C2CRM
Odoo
8.0
Project Revenue Recognition
Clear C2 C2CRM
Odoo
8.0
Project Financial Performance Analysis
Clear C2 C2CRM
Odoo
8.0
Project Financials Dashboard
Clear C2 C2CRM
Odoo
8.4
Real-time Financial Reporting
Clear C2 C2CRM
Odoo
8.0
Embedded Business Intelligence
Clear C2 C2CRM
Odoo
7.3
Project Planning Collaboration
Clear C2 C2CRM
Odoo
7.3

Project Execution Management

Clear C2 C2CRM
Odoo
8.0
Project Planning and Scheduling
Clear C2 C2CRM
Odoo
8.7
Project Manager Dashboard
Clear C2 C2CRM
Odoo
8.7
Resource Manager Dashboard
Clear C2 C2CRM
Odoo
8.7
Task Insight for Project Managers
Clear C2 C2CRM
Odoo
8.7
Project Manager Mobile Functionality
Clear C2 C2CRM
Odoo
8.6
Team Member Task Collaboration
Clear C2 C2CRM
Odoo
8.0
Team Member Mobile Functionality
Clear C2 C2CRM
Odoo
8.2
Project Candidate Search
Clear C2 C2CRM
Odoo
7.5
Project Candidate Comparison and Analysis
Clear C2 C2CRM
Odoo
7.5
Defineable Resource Pools
Clear C2 C2CRM
Odoo
7.2
Defineable Resource Pools
Clear C2 C2CRM
Odoo
7.1
Talent Profiles
Clear C2 C2CRM
Odoo
7.5
Real-Time Project Reporting
Clear C2 C2CRM
Odoo
7.5
Absence Management
Clear C2 C2CRM
Odoo
8.0
Product Lifecycle Management
Clear C2 C2CRM
Odoo
8.0

Grants Management

Clear C2 C2CRM
Odoo
7.4
Award Lifecycle Management
Clear C2 C2CRM
Odoo
7.5
Spending Control
Clear C2 C2CRM
Odoo
7.2
Indirect Cost Management
Clear C2 C2CRM
Odoo
7.5
Billing
Clear C2 C2CRM
Odoo
7.4

Procurement

Clear C2 C2CRM
Odoo
8.1
Sourcing Team Collaboration
Clear C2 C2CRM
Odoo
8.1
Sourcing Analysis
Clear C2 C2CRM
Odoo
8.1
Bids Analyzed and Compared
Clear C2 C2CRM
Odoo
7.7
Catalog Shopping E-Commerce for Employees
Clear C2 C2CRM
Odoo
8.0
Contract Authoring
Clear C2 C2CRM
Odoo
8.0
Contract Compliance Management
Clear C2 C2CRM
Odoo
8.0
Contract History
Clear C2 C2CRM
Odoo
8.4
Contract Renewal Automation
Clear C2 C2CRM
Odoo
8.1
Contract Repository
Clear C2 C2CRM
Odoo
8.4
Contract Standardization and Enforcement
Clear C2 C2CRM
Odoo
8.4
Electronic Signatures
Clear C2 C2CRM
Odoo
8.1
Invoice Automated Matching
Clear C2 C2CRM
Odoo
8.0
Purchasing Risk and Compliance Management
Clear C2 C2CRM
Odoo
8.0
Requisitions-to-Purchase Orders Integrated
Clear C2 C2CRM
Odoo
8.0
Spend Compliance Management
Clear C2 C2CRM
Odoo
7.7
Supplier Assessment
Clear C2 C2CRM
Odoo
8.4
Supplier Communication and Collaboration
Clear C2 C2CRM
Odoo
8.4
Supplier Management
Clear C2 C2CRM
Odoo
8.1
Supplier Portal
Clear C2 C2CRM
Odoo
8.0

Risk Management

Clear C2 C2CRM
Odoo
8.5
Risk Repository
Clear C2 C2CRM
Odoo
8.3
Control Management
Clear C2 C2CRM
Odoo
8.3
Control Mapping
Clear C2 C2CRM
Odoo
7.9
Control Efficiency Assessments
Clear C2 C2CRM
Odoo
8.4
Automated Control Assessments
Clear C2 C2CRM
Odoo
8.9
Assessment Capture
Clear C2 C2CRM
Odoo
8.4
Issue Detection
Clear C2 C2CRM
Odoo
8.9
Automatic Notification
Clear C2 C2CRM
Odoo
8.9
Remediation and Certification
Clear C2 C2CRM
Odoo
8.3

Logistics

Clear C2 C2CRM
Odoo
7.4
Transportation Planning and Optimization
Clear C2 C2CRM
Odoo
7.9
Transportation Sourcing Management
Clear C2 C2CRM
Odoo
7.9
Transportation Process Integration
Clear C2 C2CRM
Odoo
8.3
Transportation Execution Management
Clear C2 C2CRM
Odoo
7.3
Freight Payment Automation
Clear C2 C2CRM
Odoo
7.9
Trade Management
Clear C2 C2CRM
Odoo
7.9
Trade Regulatory Compliance Management
Clear C2 C2CRM
Odoo
6.3
Customs Entry Management
Clear C2 C2CRM
Odoo
7.0
Customs Document Management
Clear C2 C2CRM
Odoo
7.0
Customs Document Collaboration
Clear C2 C2CRM
Odoo
7.0
Fulfillment Management
Clear C2 C2CRM
Odoo
7.0
Inventory Visibility
Clear C2 C2CRM
Odoo
7.0
Warehouse Workforce Management
Clear C2 C2CRM
Odoo
7.0

Manufacturing

Clear C2 C2CRM
Odoo
8.0
Production Process Design
Clear C2 C2CRM
Odoo
7.6
Supply Chain Business Flows
Clear C2 C2CRM
Odoo
8.0
Production Management
Clear C2 C2CRM
Odoo
8.1
Contracted Manufacturing Management
Clear C2 C2CRM
Odoo
7.8
Configuration Management
Clear C2 C2CRM
Odoo
8.4
Work Definition
Clear C2 C2CRM
Odoo
8.1
Work Execution
Clear C2 C2CRM
Odoo
8.0
Advanced Fulfillment
Clear C2 C2CRM
Odoo
8.1
Manufacturing Costs
Clear C2 C2CRM
Odoo
8.4

Supply Chain

Clear C2 C2CRM
Odoo
8.0
Forecasting
Clear C2 C2CRM
Odoo
8.0
Inventory Planning
Clear C2 C2CRM
Odoo
8.0
Multi-tier Supply Chain Planning
Clear C2 C2CRM
Odoo
8.0
Performance Monitoring
Clear C2 C2CRM
Odoo
8.0

Product Lifecycle Management

Clear C2 C2CRM
Odoo
7.5
Ideation Management
Clear C2 C2CRM
Odoo
7.2
Requirements Management
Clear C2 C2CRM
Odoo
7.2
Proposal Management
Clear C2 C2CRM
Odoo
7.5
Innovation Portfolio Management
Clear C2 C2CRM
Odoo
7.2
Product Master Data Management
Clear C2 C2CRM
Odoo
7.5
Vendor Portal
Clear C2 C2CRM
Odoo
8.0
Project Portfolio Management
Clear C2 C2CRM
Odoo
8.0

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Odoo

  • Possibility to customize the fields and some workflows is rather simple and a lot of tutorials are available on the internet.
  • The community version is free as are most modules and some paying modules developped for specific purposes are available in the marketplace.
  • It is easy to configure products with accounting, everything is smooth.
David MacDonald | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Odoo

  • Some of the 'landing pages' in the system are not user actionable/changeable. For instance, setting the pipeline of the sales, which appears for every salesmen user, even if there is no need for him/her to set it. It can't be turned off.
  • Being open source software, Odoo should be more easily tweakable. However, it is difficult to find the proper information for the developers about how to do it. The is a lot of information but not in a well-organized way.
Anonymous | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Odoo

Odoo 6.5
Based on 4 answers
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
Amr Saad | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Odoo

Odoo 4.3
Based on 3 answers
Contacting support with Odoo is still slow and it takes time for support tickets to go to solved status. It requires doing all a research together with support for a complete migration or large modification, it is necessary to have deep knowledge about IT to make any modification on any pre-defined module.
Diego Gamez | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Odoo

I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.
Anonymous | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Odoo

  • Streamlined the process of requesting/approving leaves.
  • Provided a centralized place for all employee payslips.
  • Increased Finance team's efficiency while carrying out salary payment tasks.
Ahmed Anwar Nasr | TrustRadius Reviewer

Screenshots

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clear C2 C2CRM Editions & Modules

Additional Pricing Details
Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

Odoo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* per app/ per user/ per month

Odoo Editions & Modules

Edition
Basic$3,060.001
Standard$5,950.001
Pro$21,250.001
  1. Per Year
Additional Pricing Details
New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
Odoo
7.2

Usability

Clear C2 C2CRM
9.0
Odoo
6.5

Support Rating

Clear C2 C2CRM
9.0
Odoo
4.3

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