ClearDATA vs. Varonis Data Security Platform

ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.

Incentivized

The most highlighted feature of Varonis Data Security Platform is the data analyzing mechanism. It analyzes your data all the time with some special algorithms to detect any unusual activities so that it can identify any unusual behavior or users and
take necessary action to save your sensitive data. They also offer a complete dashboard solution for their customers to control across different data stores, see their current state, and any security breaches to be addressed manually.

Incentivized

• Leadership is very attentive, working hard to forge interpersonal relationships

Incentivized

• Varonis logging is very robust and captures all audit events being sent from the file servers.
• The ability to report and alert on Active Directory account events works very well with file activity monitoring. It can show the complete picture of what an account did while being used.
• Have a customizable dashboard is great for being able to show upper management information that only pertains to them.

• Support was a challenge. Often tickets would sit until escalated.
• Clear expectations on both sides caused communication challenges.
• Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.

Incentivized

• Implementation can be challenging in some areas and can only be executed by the vendor
• Implementation can only be executed by the vendor and additional work can be chargeable
• Licensing can be improved upon
• Agent based so implementation can be longer than expected

Incentivized

I wish the cost was a little bit lower and increase functionality and features would give it 10/10.

Incentivized

Support has always been very responsive and addressed any issues we may have had in the past. Some local engineers are willing to come onsite or work over a web session to discuss creating a new rule set or look at some issues. Getting issues address has never been a problem. There was one feature we had trouble getting to function correctly, but support and local engineers were willing to work with us as much as needed to get it working correctly for our organization.

Incentivized

Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.

Incentivized

Actually, we didn't expend much time evaluating other file auditing platforms. We chose Varonis just after a serious incident and we had already heard about Varonis at a Netapp event. So it was an easy choice. We called Varonis and asked them for a PoC, that's it. The PoC became a production and it is running until this day.

Incentivized

• Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
• Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
• From a customer service standpoint, it was 50/50.

Incentivized

• We have identified data classifications issues that our organization was not aware of prior to the implementation.
• The tool does take a dedicated resource for it to be effective.
• Varonis has improved the speed with which we can fulfill audit requests, leaving us more time for other tasks.

Incentivized