14 Ratings
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79 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Optimizely Content Cloud (formerly Episerver Content Cloud)

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79 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 5.8 out of 100

Likelihood to Recommend

Clickability

As a true content management system it is great for site and content creation. It does need some help when it comes to adding functionality for using modern code systems that require server side scripting. For a marketing or public company site, it is an ideal CMS. For a SAAS type site, there could be many road blocks.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Episerver CMS provides a very well rounded system that will meet the needs of most businesses, in my experience. The biggest draw-back that I've seen with the underlying system is the response time in the back-end. Being on the digital experience cloud allows you to spread the load between services, but our experience has shown, even with a distributed network, the response time on the back-end can prove time-consuming and have delays in loading for content writers/editors. If there's a lot of hands-on, constantly, you will need to make sure the architecture has the response time your team needs.
Sean Haddy | TrustRadius Reviewer

Feature Rating Comparison

Security

Clickability
6.8
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.7
Role-based user permissions
Clickability
6.8
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.7

Platform & Infrastructure

Clickability
6.6
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.8
API
Clickability
5.2
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.2
Internationalization / multi-language
Clickability
8.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.3

Web Content Creation

Clickability
6.6
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.1
WYSIWYG editor
Clickability
6.4
Optimizely Content Cloud (formerly Episerver Content Cloud)
7.0
Code quality / cleanliness
Clickability
6.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.4
Admin section
Clickability
7.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.0
Page templates
Clickability
7.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
3.7
Library of website themes
Clickability
5.7
Optimizely Content Cloud (formerly Episerver Content Cloud)
2.1
Mobile optimization / responsive design
Clickability
5.8
Optimizely Content Cloud (formerly Episerver Content Cloud)
4.6
Publishing workflow
Clickability
7.8
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.9
Form generator
Clickability
7.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.0

Web Content Management

Clickability
6.6
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.3
Content taxonomy
Clickability
6.5
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.0
SEO support
Clickability
6.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.2
Bulk management
Clickability
6.4
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.5
Availability / breadth of extensions
Clickability
5.8
Optimizely Content Cloud (formerly Episerver Content Cloud)
4.2
Community / comment management
Clickability
8.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
4.6

Pros

Clickability

  • Easy to get going for a business that has tons of content they need to manage.
  • Clickability offers development and design services so you don't really even need IT.
  • No need to worry about server uptime, storage, bandwidth, etc you have all the reports at your fingers for what you are using.
  • Simple template and content design system, easy to expand and add.
  • Powerful CMS and settings with a design and programming guide provided.
  • AkAMAI and Limelight CDN's can be used for powerful and fast loading in many regions.
  • Debugging tools to see how long specific templates and content load is exceptional. One can narrow down that this specific template ran X number of times and took this look and had to be stopped at X number of time due to exceeding set limits.
  • Having a built in Dev, Staging, Production environments for testing makes seeing new features and how they will integrate into your site seamless.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

  • Ektron CMS is reliable and performs well. Outages are extremely rare, and the site is fast.
  • The Ektron CMS content editor is easy to use, and updates can be made by non-technical people. The Ektron site synchronization process allows us to automatically publish updates every 30 minutes. This is very important to the resort's marketing efforts during the busy ski season.
  • This is straight from the marketing department: 'Ektron CMS is user friendly for non-technical people, and it allows us to be more effective in our marketing efforts.
Joy Kilmer | TrustRadius Reviewer

Cons

Clickability

  • Choosing ad size/placement should be easier than it is. Now, I have to re-create the whole thing.
  • When you "save" anything a pop-up comes up that is redundant.
  • Ad list only shows a limited number. It's not until you click on one and cancel it out, then you can see all the listings. A bit tedious and redundant.
Bryan Crowe | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

  • Ektron's user interface could use a complete overhaul, beginning with the odd logical separation between "Library" items and "Content." From an end-user perspective these distinctions are completely irrelevant and only serve to confuse everyone.
  • The way Ektron reads html in the code editor is unfathomable. White space is dealt with in a completely unconventional and error prone way and the text editor often inserts immense amounts of unnecessary markup that often causes problems and bugs.
  • Ektron contains so many bugs its almost impossible to list them all. As the main editor of the website, my standard answer to any standard functionality requests is "no" because Ektron charges inordinate sums of money for those functions and even if we do custom manage our own solution, it would likely cause the entire system to crash.
  • Ektron is very very slow.
  • Ektron requires a seperate module for mobile/web-friendly websites. You can't just code it yourself. You have to buy their's.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Clickability

Clickability 5.5
Based on 6 answers
As mentioned in the last questions we are going to use a competitor brand next year. I think the issues are trying to find and fix problems from the previous programer. The steep learning curve and lack of mobile and social sharing capabilities. Things that I like are the strength of the programing which comes with a trade off. The ease for those who don't know markup to make updates to the website. Clickability isn't the easiest and can be difficult to find the content that you are interested in. We will not be using it next year.
Adam Blinzler | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 8.0
Based on 25 answers
Since I work on the implementation side of things, and do not directly own licensing for Ektron CMS, I have to base this rating off of how I think it will be received or presented to customers looking to start a new site deployment. I try to remain CMS agnostic, though my specialty is with the .NET and Microsoft stack. Because of the experience I have working with Ektron, I tend to be more forgiving with the shortcomings as I am familiar with how to work around them or past them from experience. Being familiar with the community available also helps, as you become familiar with the best approaches to find solutions to your issues. Each product has it's ups and downs and all of them are only going to be as good as the company or development team implementing them can make them. This is EXTREMELY important to remember when choosing a CMS, as it can make or break your expensive investment.
Anonymous | TrustRadius Reviewer

Usability

Clickability

Clickability 7.5
Based on 3 answers
My experience with Clickability has been mostly positive but there are a few areas for improvement. It's generally easy to learn and use on a daily basis. I can move fast and do my job with speed with needed. But there is some clunky functionality with targeting and page building. My rating would be higher if some improvements were made.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 6.5
Based on 5 answers
Usability principles have been a part of modern web application development for some time now. Ektron lags behind in this area. It's not that the back end is terrible, but to me it does not reflect commitment, expertise, and a systematic approach to usability in Ektron's development process. There are too many UI idiosyncrasies and inconsistencies for my liking.
John Shea | TrustRadius Reviewer

Reliability and Availability

Clickability

No score
No answers yet
No answers on this topic

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 9.2
Based on 8 answers
Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
Anonymous | TrustRadius Reviewer

Support Rating

Clickability

Clickability 7.6
Based on 2 answers
I found that some agents were better then others, usually you have an account representative and that I would consider level 1 support. To get really complex answers you need to talk with an engineer.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 8.0
Based on 4 answers
Working with Ektron Support has always been a pleasure. They are quick to respond, extremely knowledgeable, and truly care about resolving your issue. I have never once been disappointed with their response.
Jenn Murray | TrustRadius Reviewer

Online Training

Clickability

No score
No answers yet
No answers on this topic

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 6.7
Based on 3 answers
Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
Anonymous | TrustRadius Reviewer

Implementation Rating

Clickability

Clickability 7.3
Based on 2 answers
Overall, it was pretty seemless to switch the sites over.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

Optimizely Content Cloud (formerly Episerver Content Cloud) 8.0
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

Clickability

Many of other content management systems similar to WordPress need custom installation. The server costs and upgrades quickly add up. Clickability while expensive, eliminated the overhead of managing all the dependency needs for a CMS. Clickability also works with its clients to understand the business needs and proposes the solutions accordingly. They have a good support team.
Sriharsha Chekuri | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

I believe that EPiServer is here to stay; and, we routinely see them competing against other similar .NET technology platforms in this space (IE: Sitecore & Ektron). Experis has been following the Gartner Magic Quadrant and Forrester Wave reviews; and, EPiServer is well positioned to move into the "Leaders" quadrant in the near future (as of the 2013 Gartner Magic Quadrant, EPiServer was listed in the "Visionaries" quadrant).
Jonathan Graham | TrustRadius Reviewer

Return on Investment

Clickability

  • I know a big positive is the fact that it is always-on. We are the leading news corporation for our state, and in many markets, nationwide. We pride ourselves on our strong ethics in the community and thus need to exude reliability to maintain the trust of these communities. Having a website fail periodically erodes that reliable perception.
  • It has allowed different areas of the company to approach our team and work in a cohesive manner.
Dave Sell | TrustRadius Reviewer

Optimizely Content Cloud (formerly Episerver Content Cloud)

  • Better efficiency and control over content. Faster creation of content specifically marketing campaign based landing pages. Easier implementation and tracking site visitor info and support for mobile has been easier to maintain.
  • Ektron has a wealth of features. implementing these requires in depth training and planning.
Chris Chodnicki | TrustRadius Reviewer

Screenshots

Clickability

Pricing Details

Clickability

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Optimizely Content Cloud (formerly Episerver Content Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Clickability
7.0
Optimizely Content Cloud (formerly Episerver Content Cloud)
5.5

Likelihood to Renew

Clickability
5.5
Optimizely Content Cloud (formerly Episerver Content Cloud)
8.0

Usability

Clickability
7.5
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.5

Reliability and Availability

Clickability
Optimizely Content Cloud (formerly Episerver Content Cloud)
9.2

Support Rating

Clickability
7.6
Optimizely Content Cloud (formerly Episerver Content Cloud)
8.0

Online Training

Clickability
Optimizely Content Cloud (formerly Episerver Content Cloud)
6.7

Implementation Rating

Clickability
7.3
Optimizely Content Cloud (formerly Episerver Content Cloud)
8.0

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