What users are saying about
14 Ratings
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Top Rated
97 Ratings
14 Ratings
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Score 7 out of 100

Optimizely Content Cloud

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Top Rated
97 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

  • Optimizely Content Cloud ranks higher in 4 feature sets: Security, Platform & Infrastructure, Web Content Creation, Web Content Management

Security

6.9

Clickability

69%
8.8

Optimizely Content Cloud

88%
Optimizely Content Cloud ranks higher in 1/1 features

Role-based user permissions

6.9
69%
5 Ratings
8.8
88%
38 Ratings

Platform & Infrastructure

6.5

Clickability

65%
7.3

Optimizely Content Cloud

73%
Clickability ranks higher in 1/2 features

API

5.1
51%
3 Ratings
6.8
68%
34 Ratings

Internationalization / multi-language

8.0
80%
2 Ratings
7.8
78%
29 Ratings

Web Content Creation

6.7

Clickability

67%
7.0

Optimizely Content Cloud

70%
Optimizely Content Cloud ranks higher in 5/8 features

WYSIWYG editor

6.8
68%
5 Ratings
8.0
80%
38 Ratings

Code quality / cleanliness

6.0
60%
5 Ratings
7.8
78%
38 Ratings

Admin section

7.0
70%
4 Ratings
7.8
78%
39 Ratings

Page templates

7.0
70%
4 Ratings
7.4
74%
34 Ratings

Library of website themes

5.9
59%
3 Ratings
5.0
50%
14 Ratings

Mobile optimization / responsive design

5.9
59%
4 Ratings
7.7
77%
34 Ratings

Publishing workflow

7.9
79%
5 Ratings
7.2
72%
36 Ratings

Form generator

7.0
70%
1 Rating
5.0
50%
27 Ratings

Web Content Management

6.7

Clickability

67%
6.8

Optimizely Content Cloud

68%
Optimizely Content Cloud ranks higher in 3/5 features

Content taxonomy

6.8
68%
5 Ratings
7.6
76%
36 Ratings

SEO support

6.0
60%
4 Ratings
8.0
80%
37 Ratings

Bulk management

6.8
68%
4 Ratings
7.2
72%
32 Ratings

Availability / breadth of extensions

5.9
59%
4 Ratings
5.6
56%
32 Ratings

Community / comment management

8.0
80%
4 Ratings
5.7
57%
24 Ratings

Attribute Ratings

  • Optimizely Content Cloud is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

7.0

Clickability

70%
11 Ratings
8.8

Optimizely Content Cloud

88%
62 Ratings

Likelihood to Renew

5.5

Clickability

55%
6 Ratings
8.0

Optimizely Content Cloud

80%
25 Ratings

Usability

7.5

Clickability

75%
3 Ratings
8.8

Optimizely Content Cloud

88%
18 Ratings

Availability

Clickability

N/A
0 Ratings
9.2

Optimizely Content Cloud

92%
8 Ratings

Support Rating

7.6

Clickability

76%
4 Ratings
8.0

Optimizely Content Cloud

80%
4 Ratings

Online Training

Clickability

N/A
0 Ratings
6.7

Optimizely Content Cloud

67%
3 Ratings

Implementation Rating

7.3

Clickability

73%
4 Ratings
8.0

Optimizely Content Cloud

80%
2 Ratings

Likelihood to Recommend

Clickability

As a true content management system it is great for site and content creation. It does need some help when it comes to adding functionality for using modern code systems that require server side scripting. For a marketing or public company site, it is an ideal CMS. For a SAAS type site, there could be many road blocks.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud

Optimizely [Content Cloud] is one of the most Practical CMS's in the market which has all the necessary features to manage the website. Excellent speed and performance and user satisfaction in the front end are very good. customers and users are satisfied with the content because we display the published content according to the nature and taste of the customers and their geographical area, and all the content is categorized according to the user group. If you have a lot of content and you are a developer or IT consultant of a large organization that needs various and special facilities, I suggest you use Optimizely [Content Cloud] because it meets all your needs.
Anonymous | TrustRadius Reviewer

Pros

Clickability

  • Easy to get going for a business that has tons of content they need to manage.
  • Clickability offers development and design services so you don't really even need IT.
  • No need to worry about server uptime, storage, bandwidth, etc you have all the reports at your fingers for what you are using.
  • Simple template and content design system, easy to expand and add.
  • Powerful CMS and settings with a design and programming guide provided.
  • AkAMAI and Limelight CDN's can be used for powerful and fast loading in many regions.
  • Debugging tools to see how long specific templates and content load is exceptional. One can narrow down that this specific template ran X number of times and took this look and had to be stopped at X number of time due to exceeding set limits.
  • Having a built in Dev, Staging, Production environments for testing makes seeing new features and how they will integrate into your site seamless.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud

  • It's easy and fun to use. You can take someone with no experience in content management and they pick it up very quickly.
  • It is capable of managing multiple sites in multiple languages.
  • It has good uptime. Deployments are easy and with hot-swapping, you would never know the site was being updated in the background.
  • The searching capabilities are excellent. Not only can it index your own site but other content as well.
John Walsh | TrustRadius Reviewer

Cons

Clickability

  • Choosing ad size/placement should be easier than it is. Now, I have to re-create the whole thing.
  • When you "save" anything a pop-up comes up that is redundant.
  • Ad list only shows a limited number. It's not until you click on one and cancel it out, then you can see all the listings. A bit tedious and redundant.
Bryan Crowe | TrustRadius Reviewer

Optimizely Content Cloud

  • Product Line vs Brand vs Manufacturer delineation, the website is built mainly to support brands and doesn't really differentiate when it comes to features (such as brand supplier pages) which is challenging especially when it comes to brand vs manufacturer. You might want to have both a manufacturer page and a brand page for a product which isn't really supported.
  • With a very large database (over 1.5 million products), there can be some unique bugs, such as slowness or freezing when searching for products. There are workarounds such as by using the filter button instead.
  • Could really use a "Product List" feature, so that products can be added to a list and then a customer landing page can be built for that list and email campaigns targeting that list can be used.
Anonymous | TrustRadius Reviewer

Pricing Details

Clickability

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Optimizely Content Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

Clickability

Clickability 5.5
Based on 6 answers
As mentioned in the last questions we are going to use a competitor brand next year. I think the issues are trying to find and fix problems from the previous programer. The steep learning curve and lack of mobile and social sharing capabilities. Things that I like are the strength of the programing which comes with a trade off. The ease for those who don't know markup to make updates to the website. Clickability isn't the easiest and can be difficult to find the content that you are interested in. We will not be using it next year.
Adam Blinzler | TrustRadius Reviewer

Optimizely Content Cloud

Optimizely Content Cloud 8.0
Based on 25 answers
Since I work on the implementation side of things, and do not directly own licensing for Ektron CMS, I have to base this rating off of how I think it will be received or presented to customers looking to start a new site deployment. I try to remain CMS agnostic, though my specialty is with the .NET and Microsoft stack. Because of the experience I have working with Ektron, I tend to be more forgiving with the shortcomings as I am familiar with how to work around them or past them from experience. Being familiar with the community available also helps, as you become familiar with the best approaches to find solutions to your issues. Each product has it's ups and downs and all of them are only going to be as good as the company or development team implementing them can make them. This is EXTREMELY important to remember when choosing a CMS, as it can make or break your expensive investment.
Anonymous | TrustRadius Reviewer

Usability

Clickability

Clickability 7.5
Based on 3 answers
My experience with Clickability has been mostly positive but there are a few areas for improvement. It's generally easy to learn and use on a daily basis. I can move fast and do my job with speed with needed. But there is some clunky functionality with targeting and page building. My rating would be higher if some improvements were made.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud

Optimizely Content Cloud 8.8
Based on 18 answers
For me, there was a definite learning curve with this application. I had to schedule time with a power user to ask questions and get clarification on a variety of sections. For example, it's not clear to the user how the topics are defined/gathered. I ended up in a completely different area that had no explanation or context that turned out to be a sort of "library" of content topics that had nothing to do with our website.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Clickability

No score
No answers yet
No answers on this topic

Optimizely Content Cloud

Optimizely Content Cloud 9.2
Based on 8 answers
Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
Anonymous | TrustRadius Reviewer

Support Rating

Clickability

Clickability 7.6
Based on 4 answers
I found that some agents were better then others, usually you have an account representative and that I would consider level 1 support. To get really complex answers you need to talk with an engineer.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud

Optimizely Content Cloud 8.0
Based on 4 answers
Working with Ektron Support has always been a pleasure. They are quick to respond, extremely knowledgeable, and truly care about resolving your issue. I have never once been disappointed with their response.
Jenn Murray | TrustRadius Reviewer

Online Training

Clickability

No score
No answers yet
No answers on this topic

Optimizely Content Cloud

Optimizely Content Cloud 6.7
Based on 3 answers
Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
Anonymous | TrustRadius Reviewer

Implementation Rating

Clickability

Clickability 7.3
Based on 4 answers
Overall, it was pretty seemless to switch the sites over.
Anonymous | TrustRadius Reviewer

Optimizely Content Cloud

Optimizely Content Cloud 8.0
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

Clickability

Many of other content management systems similar to WordPress need custom installation. The server costs and upgrades quickly add up. Clickability while expensive, eliminated the overhead of managing all the dependency needs for a CMS. Clickability also works with its clients to understand the business needs and proposes the solutions accordingly. They have a good support team.
Sriharsha Chekuri | TrustRadius Reviewer

Optimizely Content Cloud

Among all the CMS products that I've tested, Episerver had a stronger coupling with an e-commerce product (Episerver Commerce), and that was the main reason we went with it. Besides that, the main reasons why I wouldn't go with each, would be mainly:Joomla:
  • Many plug-ins in the marketplace were very poorly written, managed by very small/one person shops, and held very little reliability for a commerce solution.
  • Ability to adapt to business demands was very low.
Salesforce:
  • Very high cost for implementing; commerce model didn't suit our business model well.
Umbraco:
  • Didn't suit our traffic needs. While the CMS support was similar, the integration between Epi CMS & Commerce provided a better experience for our users.
Sean Haddy | TrustRadius Reviewer

Return on Investment

Clickability

  • I know a big positive is the fact that it is always-on. We are the leading news corporation for our state, and in many markets, nationwide. We pride ourselves on our strong ethics in the community and thus need to exude reliability to maintain the trust of these communities. Having a website fail periodically erodes that reliable perception.
  • It has allowed different areas of the company to approach our team and work in a cohesive manner.
Dave Sell | TrustRadius Reviewer

Optimizely Content Cloud

  • Ektron has cost our non-profit huge sums of money with little to no return. Most of our web initiatives have been put on complete hold as we have begun to outsource most of our work to third parties as our website is a mishmash of technologies and patchwork fixes.
  • Ektron has slowed down workflows considerably and all of our content editors refuse to produce content they do not absolutely have to, resulting in the web content manager (me) taking on most tasks or retraining people on a continuous basis.
Anonymous | TrustRadius Reviewer

Screenshots

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