What users are saying about
34 Ratings
16 Ratings
34 Ratings
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Score 3.6 out of 100
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Email & Online Marketing

    3.7

    ClickDimensions

    37%

    Iconosquare

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 9/9 features

    WYSIWYG email editor

    5.1
    51%
    8 Ratings
    N/A
    0 Ratings

    Dynamic content

    3.7
    37%
    10 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    1.6
    16%
    10 Ratings
    N/A
    0 Ratings

    Landing pages

    1.6
    16%
    10 Ratings
    N/A
    0 Ratings

    A/B testing

    3.6
    36%
    10 Ratings
    N/A
    0 Ratings

    Mobile optimization

    2.1
    21%
    10 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    4.0
    40%
    18 Ratings
    N/A
    0 Ratings

    List management

    5.6
    56%
    9 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    6.1
    61%
    9 Ratings
    N/A
    0 Ratings

    Lead Management

    4.7

    ClickDimensions

    47%

    Iconosquare

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 4/4 features

    Lead nurturing

    6.8
    68%
    9 Ratings
    N/A
    0 Ratings

    Lead scoring and grading

    5.0
    50%
    9 Ratings
    N/A
    0 Ratings

    Data quality management

    3.0
    30%
    8 Ratings
    N/A
    0 Ratings

    Automated sales alerts and tasks

    4.0
    40%
    7 Ratings
    N/A
    0 Ratings

    Campaign Management

    2.5

    ClickDimensions

    25%

    Iconosquare

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 2/2 features

    Calendaring

    4.0
    40%
    5 Ratings
    N/A
    0 Ratings

    Event/webinar marketing

    1.0
    10%
    6 Ratings
    N/A
    0 Ratings

    Social Media Marketing

    5.5

    ClickDimensions

    55%

    Iconosquare

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 2/2 features

    Social sharing and campaigns

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Social profile integration

    3.1
    31%
    3 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    2.6

    ClickDimensions

    26%

    Iconosquare

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 3/3 features

    Dashboards

    2.0
    20%
    9 Ratings
    N/A
    0 Ratings

    Standard reports

    2.0
    20%
    9 Ratings
    N/A
    0 Ratings

    Custom reports

    3.8
    38%
    7 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    4.4

    ClickDimensions

    44%

    Iconosquare

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 6/6 features

    API

    1.0
    10%
    5 Ratings
    N/A
    0 Ratings

    Role-based workflow & approvals

    1.0
    10%
    5 Ratings
    N/A
    0 Ratings

    Customizability

    2.5
    25%
    7 Ratings
    N/A
    0 Ratings

    Integration with Salesforce.com

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Integration with Microsoft Dynamics CRM

    7.1
    71%
    10 Ratings
    N/A
    0 Ratings

    Integration with SugarCRM

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Iconosquare is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    2.0

    ClickDimensions

    20%
    10 Ratings
    8.9

    Iconosquare

    89%
    6 Ratings

    Likelihood to Renew

    9.0

    ClickDimensions

    90%
    1 Rating

    Iconosquare

    N/A
    0 Ratings

    Usability

    5.0

    ClickDimensions

    50%
    3 Ratings

    Iconosquare

    N/A
    0 Ratings

    Support Rating

    1.0

    ClickDimensions

    10%
    4 Ratings
    9.4

    Iconosquare

    94%
    6 Ratings

    Likelihood to Recommend

    ClickDimensions

    ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
    Emily Olson | TrustRadius Reviewer

    Iconosquare

    Brands that are looking for in-depth Instagram analytics would benefits from Iconosquare. The platform monitors and tracks a multitude of metrics that can help inform marketing and social strategies. Iconosquare is also a great platform for those looking to better manage their Instagram—features such as scheduling posts, getting a preview of feeds, importing pictures in bulk, and so on, can all help visually inform your brand's account.
    Anonymous | TrustRadius Reviewer

    Pros

    ClickDimensions

    • The nurture campaign builder was great. Easy to use and to follow along with.
    • The drop and drag editor was easy to use and you could start using it with no training.
    • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
    Neville Wiles | TrustRadius Reviewer

    Iconosquare

    • Provides in-depth analytics on engagement.
    • Provides in-depth analytics on consistencies among your follower base.
    • Provides insight into ways to grow your followership and refine your content.
    Jared DeLong | TrustRadius Reviewer

    Cons

    ClickDimensions

    • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
    • Managing customer preferences and subscriptions felt extremely convoluted
    • Interfaces generally not intuitive
    • Reporting was not in the class of competitors
    • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
    Anonymous | TrustRadius Reviewer

    Iconosquare

    • Manipulating data can be difficult.
    • Paid and organic posts couldn't be separated.
    • Tracking story posts you wanted to group is messy.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    ClickDimensions

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    ClickDimensions Editions & Modules

    Additional Pricing Details

    Iconosquare

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 per month

    Iconosquare Editions & Modules

    Edition
    Pro$491
    Advanced$791
    EnterpriseCustom1
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    ClickDimensions

    ClickDimensions 9.0
    Based on 1 answer
    I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
    Anonymous | TrustRadius Reviewer

    Iconosquare

    No score
    No answers yet
    No answers on this topic

    Usability

    ClickDimensions

    ClickDimensions 5.0
    Based on 3 answers
    I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
    Karen Chamberlain | TrustRadius Reviewer

    Iconosquare

    No score
    No answers yet
    No answers on this topic

    Support Rating

    ClickDimensions

    ClickDimensions 1.0
    Based on 4 answers
    You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
    Karen Chamberlain | TrustRadius Reviewer

    Iconosquare

    Iconosquare 9.4
    Based on 6 answers
    We never had a problem with customer support, nor really needed it. The UX of the site was easy to follow and simple to use.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    ClickDimensions

    Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
    Chris Thorne | TrustRadius Reviewer

    Iconosquare

    We focus primarily on Instagram with our social media strategy, so Iconosquare delivers the best experience by far for that platform
    Anonymous | TrustRadius Reviewer

    Return on Investment

    ClickDimensions

    • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
    • Lead scoring helps develop more qualified leads.
    Emily Olson | TrustRadius Reviewer

    Iconosquare

    • It's allowed us to view IG story metrics even after they have passed over the 14 day review in Instagram Insights
    • The graphs are easy for us to send to clients as they are not very complex or complicated to read
    • There have been no issues or errors with retrieving data with a quick turnaround.
    Kelcey Zacarese | TrustRadius Reviewer

    Screenshots

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