ClickTime vs UKG Dimensions

Likelihood to Recommend

We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.

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Matt Rychener

CEO/Executive Director

Sara's GardenNon-Profit Organization Management, 51-200 employees

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Dimensions offers a great UI, a multitude of integration features and improvements over the previous versions of the Kronos product. However, the transition from Kronos to UKG has been a bit challenging. In many instances, our organization is reiterating current architecture (which is hosted by UKG) to inform future business decisions. Similarly, there were a lot of unanticipated costs associated with the transition from Workforce Central (WFC) to Dimensions that were not disclosed. Hopefully, as the organization continues to mature, some of these kinks will be worked out. The initial challenge is duplicative efforts and meetings, and new statements of work that far exceed an initially agreed upon contract.

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Verified User

Manager in Information Technology

Government Administration Company, 1001-5000 employees

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Pros

Easy to use once you get the hang of it.
Many useful features in one place.
Many options available when needing to drill-down in detail or analyze time categories.

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Verified User

Team Lead in Marketing

Non-Profit Organization Management Company, 11-50 employees

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Customer Service
Integration options
Staying Current with trends

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Aaron Ward

Programmer Analyst

Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees

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Cons

The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.

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Verified User

Account Manager in Finance and Accounting

Publishing Company, 11-50 employees

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The application is sometimes slow to load and digest changes
The interface is not as intuitive for a new user and requires some time spent in tutorials
The compliance regulations don't seem to always be the most current for our location/industry and sometimes require verification.

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Verified User

Project Manager in Research & Development

Graphic Design Company, 11-50 employees

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Support Rating

ClickTime 9.0

Based on 1 answer

We have had a good response from ClickTime when we have needed to ask questions.

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Matt Rychener

CEO/Executive Director

Sara's GardenNon-Profit Organization Management, 51-200 employees

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UKG Dimensions 7.0

Based on 2 answers

Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.

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Lavanya Reddy

Advisor

TransUnionMachinery, 1001-5000 employees

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Alternatives Considered

ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.

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Verified User

Team Lead in Marketing

Non-Profit Organization Management Company, 11-50 employees

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It was sold as the new, improved, much more robust Workforce Central. We chose Dimensions because Adobe Flash will no longer be supported and we needed to find another solution. Since we were already using Kronos WFC and Workforce Telestaff, we had made some significant investments in the software and were satisfied enough with both products, we decided to migrate to Dimensions.

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Verified User

Manager in Information Technology

Government Administration Company, 1001-5000 employees

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Return on Investment

Allows us to bill 100% of time spent on each job
Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
Takes very little time to manage and enter time

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Matthew Jackson

VP Client Relations

Think WebstoreMarketing and Advertising, 11-50 employees

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TOTALLY Eliminated paper timesheets & Time Off Requests
Assisted with Grant Fund Tracking

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Aaron Ward

Programmer Analyst

Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

ClickTime vs UKG Dimensions

ClickTime

UKG Dimensions

Pros

Cons

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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