Cloud Call Center vs. Dialpad Ai Voice
Cloud Call Center vs. Dialpad Ai Voice
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cloud Call Center | N/A | Cloud Call Center is a cloud-based call center software offering from 3CLogic.com. It features universal CTI, interactive voice response, automatic call distribution, and other tools to support an enterprise-level contact center. | N/A | |
Dialpad Ai Voice | N/A | Dialpad Ai Voice (formerly Dialpad Talk) is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk. | $20 per user/per month |
Cloud Call Center | Dialpad Ai Voice | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cloud Call Center | Dialpad Ai Voice | |
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Top Pros |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Cloud Call Center | Dialpad Ai Voice | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cloud Call Center | Dialpad Ai Voice | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.0 (270 ratings) |
Likelihood to Renew | - (0 ratings) | 7.2 (5 ratings) |
Usability | - (0 ratings) | 7.8 (23 ratings) |
Support Rating | - (0 ratings) | 6.2 (53 ratings) |
Implementation Rating | - (0 ratings) | 5.9 (2 ratings) |
Cloud Call Center | Dialpad Ai Voice | |
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Likelihood to Recommend | 3CLogic.com | Dialpad |
Pros | 3CLogic.com | Dialpad |
Cons | 3CLogic.com | Dialpad |
Likelihood to Renew | 3CLogic.com No answers on this topic | Dialpad |
Usability | 3CLogic.com No answers on this topic | Dialpad |
Support Rating | 3CLogic.com No answers on this topic | Dialpad |
Implementation Rating | 3CLogic.com No answers on this topic | Dialpad |
Alternatives Considered | 3CLogic.com | Dialpad |
Return on Investment | 3CLogic.com | Dialpad |
ScreenShots |