What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Cloud Management

    9.0

    CloudCheckr

    90%

    ServiceNow IT Operations Management

    Feature Set Not Supported
    N/A
    CloudCheckr ranks higher in 7/7 features

    Cloud Management Security

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Automation and Orchestration

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Cost Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Cloud Management Performance Monitoring

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Governance and Compliance

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Resource Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Systems Integration

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • ServiceNow IT Operations Management is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.1

    CloudCheckr

    91%
    3 Ratings
    9.6

    ServiceNow IT Operations Management

    96%
    3 Ratings

    Usability

    9.0

    CloudCheckr

    90%
    1 Rating

    ServiceNow IT Operations Management

    N/A
    0 Ratings

    Support Rating

    10.0

    CloudCheckr

    100%
    2 Ratings

    ServiceNow IT Operations Management

    N/A
    0 Ratings

    Likelihood to Recommend

    NetApp

    CloudCheckr is fantastic for those that are purely in the Cloud as it provides everything you need under one roof for a comprehensive configuration and usage monitoring tool. It has SysLog capabilities though so you can farm out the alerts into a SIEM or other log management system, so hybrid environments could also benefit from its use.
    Read full review

    ServiceNow

    We have taken advantage of the single platform for different IT disciplines over the past few years and now we are doing more and more with the integrations. Our teams are looking at the same information which stops the blame game a lot. Their newest AIOps has been a very nice surprise as we've tried another tool for about 2 years and it required us to hire outside consultants to try and build what we needed. So far, ServiceNow found a lot of things we didn't know to look for. It's not perfect in fixing everything, but really has provided a lot of visibility and troubleshooting.
    Read full review

    Pros

    NetApp

    • Detailed Best Practices. It's important to align your cloud to industry best practices for security and cost—it just performs better if it's used the way it's meant to be used. AWS is very flexible, and that's great when you have special requirements, but you've got to at least know when you're using something in a non-standard way so you can think through the implications.
    • Cost Reduction. Some recommendations are almost impossible to make at least for our setup, but many, many others are easy. We only have to log into CloudCheckr every few months and make a few changes for it to more than pay for itself.
    • Right-Sizing. This is related to the other points, but for some reason is separate from their cost module. The metrics it's able to pull only tell half the story, so it's good to verify it's sizing recommendations before making changes. But it does show you what instances to focus on first, and even if you choose a slightly different size to move it to, it does clearly indicate it's current size isn't appropriate. And this works both ways, if the size is too big, you can save some cash by making it smaller, but if it's too small, you want to be sure to scale up before you run into performance problems.
    Read full review

    ServiceNow

    • license management
    • Integrate with other tools
    • Dashboards
    • Change Management - impact analysis
    Read full review

    Cons

    NetApp

    • CloudCheckr features have a tendency to break without warning. Functionality in place for months could suddenly stop working.
    • CloudCheckr support often delays work on support tickets for fixing broken application functionality.
    • The CloudCheckr platform and documentation website often crash or experience performance degradation.
    • CloudCheckr cost reporting is often impacted by faulty code or broken report functionality. This can contribute to a low level of confidence in CloudCheckr's ability to deliver accurate cost reporting.
    Read full review

    ServiceNow

    • They have a little more room for improvement on the reporting side, as well as on the IPC scheduling communications side.
    Read full review

    Pricing Details

    CloudCheckr

    Starting Price

    Editions & Modules

    CloudCheckr editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      ServiceNow IT Operations Management

      Starting Price

      Editions & Modules

      ServiceNow IT Operations Management editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        NetApp

        Overall, CloudCheckr covers all our AWS monitoring needs and great integration through SysLog into our SIEM to capture alerts for investigation. The reports are great and allow for an easy daily review. Small improvements could be made to the interface and better filtering in places would be good. Great product and the price is fair.
        Read full review

        ServiceNow

        No answers on this topic

        Support Rating

        NetApp

        Fantastic Support team who are responsive and address question and concerns promptly with a thorough explanation and fast resolution.
        Read full review

        ServiceNow

        No answers on this topic

        Alternatives Considered

        NetApp

        There are a few products out there that'll do an aspect or two of what CloudCheckr does, but I honestly couldn't find anything nearly as comprehensive as CloudCheckr.
        Read full review

        ServiceNow

        BMC was our legacy system before deploying ServiceNow. It's time had passed for us as it couldn't really keep up with our move to cloud and the number of services we were using. The cost kept getting higher, especially with all of the customization we had to do. Over the years, just got unwieldy. We still use Splunk for raw data and log analysis, but we upgraded to ServiceNow event management and the Loom system log analytics. We had Loom before ServiceNow bought them, but it's nice it's all on one platform for us. Splunk at times had so much info, we didn't know where to start, but ServiceNow gives us a great starting point.
        Read full review

        Return on Investment

        NetApp

        • CloudCheckr has allowed us to increase resell margins as an MSP.
        • CloudCheckr has made us aware of cost savings opportunities that exceed the price of the platform itself.
        • CloudCheckr has given us additional visibility that has allowed us to manage and understand cloud computing costs.
        Read full review

        ServiceNow

        • Saved license allocated to inactive users
        • Allow better negotiation
        Read full review

        Add comparison