What users are saying about
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Top Rated
221 Ratings

Cloudflare

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Top Rated
221 Ratings
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Score 9.1 out of 100
25 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Cloudflare is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

9.2

Cloudflare

92%
91 Ratings
8.6

Trend Micro Cloud App Security

86%
10 Ratings

Likelihood to Renew

10.0

Cloudflare

100%
1 Rating
9.0

Trend Micro Cloud App Security

90%
1 Rating

Usability

8.6

Cloudflare

86%
2 Ratings
8.0

Trend Micro Cloud App Security

80%
7 Ratings

Availability

Cloudflare

N/A
0 Ratings
10.0

Trend Micro Cloud App Security

100%
1 Rating

Performance

Cloudflare

N/A
0 Ratings
8.0

Trend Micro Cloud App Security

80%
1 Rating

Support Rating

8.5

Cloudflare

85%
69 Ratings
7.9

Trend Micro Cloud App Security

79%
7 Ratings

Product Scalability

Cloudflare

N/A
0 Ratings
9.0

Trend Micro Cloud App Security

90%
1 Rating

Vendor post-sale

Cloudflare

N/A
0 Ratings
9.0

Trend Micro Cloud App Security

90%
1 Rating

Vendor pre-sale

Cloudflare

N/A
0 Ratings
10.0

Trend Micro Cloud App Security

100%
1 Rating

Likelihood to Recommend

Cloudflare

If a small business is looking for Object Storage, they should consider Cloudflare's R2 storage with which there are practically zero fees associated. Other cloud object storage services like AWS S3 can add up costs pretty fast as the egress fees are high. Apart from this, Cloudflare is still the best DNS resolver hands down. Its DDoS attack protection is at par with the best services out there. Being one of the most popular CDN right now, they also have a big network of servers strategically placed around the world. However, I do believe there are better, more premium services out there that offer more bespoke solutions for bigger enterprises and Cloudflare might not be the best solution for their needs.
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Trend Micro

The product works great when I have to quarantine a mass email attack. Seems students are always susceptible to email base attacks, we are no different, but when one occurs on a mass email basis I can very easy and quickly block/quarantine those emails either by sender, domain, or URL or all three if need be. We have played with the data loss component but it is hard to do anything but "monitor" because there are way too many false positives. Such as with SSNs and bank routing numbers, but I figure any solution provider would experience the same problem. However, even with monitor and notification only, it is useful to make our users aware they are potentially sending personal information.
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Pros

Cloudflare

  • When you need a FREE and EASY TO SETUP SSL certificate on your page (if you don't have the locked locker icon when opening your page, you need it)
  • When you want to obfuscate your webpage's IP (any connection will give the Cloudflare's IP)
  • You need to speed up the connection for static content (it will not help database connections or dynamic content)
  • IF your DNS isn't good (Cloudflare's DNS is amazing, quick, easy, and works pretty well)
Read full review

Trend Micro

  • Provides a great summarized view of all user end-points via a web-based portal
  • Provides a simple but strong policy format for users and computers
  • Fairly light agent installed on end-points
Read full review

Cons

Cloudflare

  • Some features require a bit of hand holding to deploy correctly. While the documentation is good, it could provide more examples to cover additional use cases.
  • Telephone support for enterprise customers is for emergencies only, but sometimes phone conversations are better for providing clarity.
  • Enterprise lite customers can't purchase all options available to total enterprise customers. Still, many of those additional features cost additional, so upgrading to the full enterprise means an increase in base plus the additional feature (bot management is a great example). Enterprise lite customers should be able to add these services on as well but without an increase in base.
  • It's difficult to add new services to enterprise plans. It would be ideal if customers could purchase/upgrade online and sign an order insertion digitally from the site instead of having to go through customer success.
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Trend Micro

  • Wish I could customize the notification emails more, like including html code to personalize and highlight messages that my end users see when an item is flagged.
  • Wish there was a word or phrase component to block/flag emails as I can with files, links, senders and domains.
  • Automation of the BEC list would be a plus...such as pulling in an OU or security group so that I do not have to do manually perform this task.
  • We have multiple TrendMicro products. Thus it would be nice to have one dash board to "see" or login at least for ApexOne, CAS, etc.
Read full review

Pricing Details

Cloudflare

Starting Price

$0

Editions & Modules

Cloudflare editions and modules pricing
EditionModules
FreeFree1
Pro202
Business2003
EnterpriseContact sales team4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

Trend Micro Cloud App Security

Starting Price

Editions & Modules

Trend Micro Cloud App Security editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Cloudflare

    No answers on this topic

    Trend Micro

    Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!
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    Usability

    Cloudflare

    While there are some parts of the service that can be tricky to implement if you have a very custom site, like holepunching for cache, for the most part, the service works very well out of the box and is easy to use
    Read full review

    Trend Micro

    Once Cloud App Security is up and running there is no need to do anything additional. The program will begin protecting all the environment immediately and end results are proven. All notifications come to the administrator email to verify and mitigate a response and check the endpoint if necessary. Very easy to use.
    Read full review

    Reliability and Availability

    Cloudflare

    No answers on this topic

    Trend Micro

    Has always been available for us in 2+ years...100% uptime thus far
    Read full review

    Performance

    Cloudflare

    No answers on this topic

    Trend Micro

    On the desktop/laptop it works flawlessly, just need a mobile friendly site or an app to support a workaholic like me
    Read full review

    Support Rating

    Cloudflare

    Support is responsive and available. One factor which probably should be addressed for enterprise customers – sometimes, some of the engineers take more time to comprehend the exact nature of the issue. A few of the issues which require a deep understanding of the Cloudflare stack and of the internet, in general, don't get fast resolution.
    Read full review

    Trend Micro

    Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.
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    Alternatives Considered

    Cloudflare

    I've used Cloudflare almost since the beginning, 8+ years. I don't have any experience with other platforms as Cloudflare is simple, easy, and cost-effective. Cloudflare offers tremendous value in its free plan. The vast majority of our clients are on the free plan but for some larger clients who require more advanced features, Cloudflare is still extremely affordable for the feature sets it delivers in its advanced offerings.
    Read full review

    Trend Micro

    To date we had only utilized Symantec Small Business Suite for all of our antivirus needs. We had only moved to the cloud environment during the summer of 2020, and after doing so I'm not sure that I would ever change from Trend Micro Cloud App Security. The cost and features all are a great fit for the small to medium-sized business such as ours.
    Read full review

    Return on Investment

    Cloudflare

    • Uptime: With Cloudflare's website protection, we have avoided panic-inducing outages and downtime.
    • Reduced hosting load: Cloudflare's CDN allows us to use smaller servers and greatly diminish bandwidth usage.
    • Reduced domain renewal cost: Most of our domains could be transferred to Cloudflare, where domain renewals are as cheap as possible.
    • Increased total website cost: All of Cloudflare's features aren't free, and they increase our monthly overall website cost. The protection and other features are helpful, just not free.
    Read full review

    Trend Micro

    • CAS gives us peace of mind knowing the file systems we rely on in the cloud are protected the same way they would be if they were sitting in our office. This leads to a reduced risk of downtime that could otherwise limit us from being able to properly support our customers.
    Read full review

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